Replacement USB Cable

[bluestar]

My HEX-USB+CAN VCDS has a damaged USB cable. The insulation near the male plug is split, exposing some wires (see pic). It works, even when wiggling the cable end, but at some point I imagine it will no longer work.

Is it possible to order a replacement cable from Ross-Tech? Mind you, I bought the VCDS second-hand, so I'm not looking for a free repair; I just want to buy a replacement USB cable.

I recently bought a new HEX-V2 and use it exclusively because the interface is faster than the old HEX+CAN. I want to repair the old one so I can resell it without the buyer having to worry about reliability.

 

[Uwe]

Sure, we can hook you up. You understand the other end is soldered to the board, right?

-Uwe-

 

[bluestar]

Fantastic! Who do I contact?

Yes, the 4 USB leads are soldered to the CB. I searched earlier and found some good pics in this thread:
http://forums.ross-tech.com/showthr...in-8-1-machines/page2&highlight=cable+replace

Those pics are for an earlier model VCDS, but I don't think it will be that different from mine.

With soldering, I'm mediocre at best and my iron has no heat control. Rather than risk heat damage to the CB, I would snip the wires and leave them as leads to be spliced. After splicing color-to-color, I'd solder each joint and insulate individually with shrink-tubing. Looks like there's plenty of room in the head to store a bit more wire.

Thanks!

 

[Uwe]

Fantastic! Who do I contact?

Support@Ross-Tech.com. Please include a link to this thread and the serial number of the HEX+CAN in question.

-Uwe-

 

[Dana]

Ref to: O?ID=340077

Hi Paul,

I created that HUC wire only order and sent you a reply via e-mail.

-Dana

 

[bluestar]

Dana,
I got your email. Thanks so much for providing a replacement cable. I'll await its arrival by mail.

Ross-Tech's outstanding customer service is much appreciated!
-Paul

 

[Dana]

Internal ref: ST?ID=74224

Paul, that wire shipped and tracking looks like you'll get it on Saturday.