This is a technical support forum, however as a dealer workshop you should provide help to us not other way around
Some things are not even in Erwin , you must be brave and learn them on own mistakes, and small number of brave who do it do not give it away free.....If you have problem which is easy to fix with ANY scan-tool this thread would not exist.
About buying VCDS, some tickets for ZOO I payed in some countries cost more then this FLAWLESS tool, so please do not mention it as investment please.....
It is definitely a technical support forum, but the people here also know the product's limitations. It's possible that the sales people working for the reseller in Germany do not understand those limitations fully. If you have something in writing from them where they told you VCDS can solve this kind of problem, please forward it to me so that I can make sure they do not repeat this.Is this a technical supporting forum or a marketing place !? When we decided to buy VCDS, their people in Germany claimed that it would solve this kind of problems.
I agree with you, but my boss expects me to do magic ! you see I can remove the eeprom, read its dump, change and write it back and ... but the car is working at the present time and I can't take the risk of damaging the Dash
I knew that the VCDS with such a low price, can't be a perfect tool, jack of all trades, but the retailer convinced my boss and now I have to try it.
By the way, thanks for your reply. Jetta lives in the US and it isn't a good choice to send the panel there .