Cable not recognised

   #1  

Guitarman

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I've got an older USB cable. Windows 11 says a driver is blocked by windows. I have tried uninstalling and reinstalling VCDS and I ticked the legacy interfaces box. I tried switching off windows memory integrity but it was already switched off. Windows claimed this was because of the dodgy driver. When I try to download a new driver it says it already has the best driver.
 

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   #2  

Uwe

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Guitarman

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Thanks for replying Uwe. My original cable was bought 26 years ago. 😎. The laptop is an hp dk series (14) notebook.
 
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Uwe

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My original cable was bought 26 years ago. 😎. The laptop is an hp dk series (14) notebook.
Funny you say that because today happens to be the exact 26th anniversary of the very first version of VAG-COM being published. :D

Our records show you becoming a customer in March of 2001, so only 25 years ago. But there were no USB cables then, so I recon the one you're having trouble with the HEX-USB+CAN you got in 2005.

Looking at your picture again, "An application control policy has blocked this file"...

Is this a personal laptop or is it a corporate device that belongs to an employer?

-Uwe-
 
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Boki Ar

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Happy anniversary!

4008957_5f8d9.gif
 
   #6  

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Just a personal one. It's normally fine with VCDS. Do you know of anything else I could try? It had a particular driver it was grumpy about but the popup with the number starting with S soon disappeared before I could snap a pic. Could the cable be finally dyeing of old age? :D
 
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TTT

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How is Smart App Control? On or Off?
 
   #9  

Guitarman

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I had to look that one up. I'll look at its current state but I don't fancy altering it if it is irreversible. I'm away and also off grid so it might have to wait until I get home but I will check.
 
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Guitarman

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How is Smart App Control? On or Off?
It is already set to off.

It seems since April this year windows is now blocking legacy drivers which aren't WHCP-signed after it has looked at them for a while. If you are clever/brave enough to delete the boot check (using the scary dark screen of death mentioned in the link!) it will start the counter again but block the drivers after a short period on each future update. https://support.microsoft.com/en-us...r-policy-ecd2a78c-750c-415d-93f2-e37302ce0443 I imagine this must be affecting others with geriatric versions of VCDS like mine. :cry:
 
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   #12  

Guitarman

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Yeah I'm certainly not complaining. Who else genuinely gives you 25 years support on any product you buy? (Assuming you actually live long enough to enjoy it :D) Well I have had that and I know I'm definitely due an upgrade. It's just that I'm retired now so I only need light use and it hurts a bit to give up my proudly owned 25 year old unlimited licence for the 3 or 10 VIN (max) version which is what I really need. :thumbs:
 
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stefdds

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..........and it hurts a bit to give up my proudly owned 25 year old unlimited licence for the 3 or 10 VIN (max) version which is what I really need. :thumbs:
You don't need "to give up" anything, just purchase a Hex-Net! ;)
 
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Uwe

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Who else genuinely gives you 25 years support on any product you buy?
Wow, yeah! Customer since March of 2001. :thumbs:

it hurts a bit to give up my proudly owned 25 year old unlimited licence for the 3 or 10 VIN (max) version
Buy a 3-VIN from Derek, and then PM me after you get it registered. We'll work something out.

-Uwe-
 
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RGH0

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Wow, yeah! Customer since March of 2001. :thumbs:


Buy a 3-VIN from Derek, and then PM me after you get it registered. We'll work something out.

-Uwe-
Legendary support at Ross-Tech !!
 
   #16  

Guitarman

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Wow, yeah! Customer since March of 2001. :thumbs:


Buy a 3-VIN from Derek, and then PM me after you get it registered. We'll work something out.

-Uwe-
Wow what a kind offer! :thumbs: I am just leaving for a two month trip around France and Spain (hence the worry about perhaps not having VCDS working for my 22 year old van which will be towing about a ton over mountains in 35 degree heat). I have VCDS running now on a old laptop now that doesn't get updates or even go online anymore so that will keep me covered for now. If you don't mind me keeping you waiting until then I will buy the V2 from Derek as soon as I get back and will be in touch.

Absolutely amazing service from Ross-Tech after 26 years! I defy anyone to claim they ever had better support. :cool:
 
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Uwe

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If you don't mind me keeping you waiting until then I will buy the V2 from Derek as soon as I get back and will be in touch.
Sure, that's fine.

-Uwe-
 
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Found this thread, thought I would provide some follow-up. I too have an old cable. At some point I'll "upgrade" but I want to keep my old cable, rather than just exchange it. Thus, I wanted to get my old cable working again. The link above (https://support.microsoft.com/en-US/Windows/Hardware/Drivers/the-windows-driver-policy) gives the answer, but to simplify it here is what I did.

I did not know what Windows update I had, so I tried both options. First I tried the newer version which is...

  1. Right-click Start, and then select Terminal (Admin).
  2. Run the following command: CiTool.exe --remove-policy "{8F9CB695-5D48-48D6-A329-7202B44607E3}"
  3. Restart your device.

I tried this first and it errored out. So I assumed that meant I had an older Windows update. So I went to the next option...

  1. Right-click Start, and then select Terminal (Admin).
  2. mountvol S: /s ---(This assumes Drive "S" is open, change as necessary)
  3. Run the following command: Remove-Item "S:\EFI\Microsoft\Boot\CiPolicies\Active\{8F9CB695-5D48-48D6-A329-7202B44607E3}.cip" -Force
  4. Run the following command: Remove-Item "$env:windir\System32\CodeIntegrity\CiPolicies\Active\{8F9CB695-5D48-48D6-A329-7202B44607E3}.cip" -Force
  5. mountvol S: /d
  6. Restart your device.
This time I got an error on step 4, but the link instructions tell you that may happen. After running the second option my cable now works perfect!! Thank you to Windows for making life harder for no reason. I will add, that in the link the second option talks about getting into the BIOS and messing with the secure boot. I looked at that some, but ended up not doing that and it worked perfect without messing with the BIOS. Hopefully this helps someone else. I think a bunch of people are going to start running into this.


And sorry about the new user. My older username was registered under an email I haven't used in 20 years.
 
   #20  

Uwe

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And sorry about the new user. My older username was registered under an email I haven't used in 20 years.
I'd be happy to merged the accounts but I can't find an old username under the old @prodigy.net e-mail address we have in our customer records for you...?

-Uwe-
 
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