Service Reminder Interval Reset (SRIR) 2010 A6 Help Please!

   #1  

Tacit

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Hello everyone,

I am trying to reset the Service Reminder Interval Reset (SRIR) in my 2010 A6. I am using VCDS 15.7.3 and when I use the automated SRIR button on the primary page of VCDS is reports that it was successful, but the instrument display still shows "Service Due!" I tried using the tips for the A6 here (http://wiki.ross-tech.com/wiki/index.php/Audi_A6_(4G)_Instrument_Cluster) but that did not resolve the issue either (I used similar options in the Channel dropdown as the screenshots look like they came from an older version of VCDS). Does anyone have any suggestions on how to get rid of the "Service Due!" message? Thanks for your expertise and here's my VCDS Auto-Scan:

Code:
Friday,05,February,2016,11:40:00:54225
VCDS -- Windows Based VAG/VAS Emulator Running on Windows 7 x64
VCDS Version: 15.7.3.0 (x64)
Data version: 20151216
www.Ross-Tech.com


VIN: WAU8GCFB8AN065799   License Plate: NEYSA
Mileage: 126190km-78410mi   Repair Order: 



--------------------------------------------------------------------------------
--------------------------------------------------------------------------------


Chassis Type: FB (4F0)
Scan: 01 02 03 05 08 09 0E 15 16 17 19 36 42 46 4F 52 53 55 56 5F
          62 6C 6D 72 76

VIN: WAU8GCFB8AN065799   Mileage: 126190km-78410miles

01-Engine -- Status: OK 0000
02-Auto Trans -- Status: OK 0000
03-ABS Brakes -- Status: OK 0000
04-Steering Angle -- Status: OK 0000
05-Acc/Start Auth. -- Status: Malfunction 0010
08-Auto HVAC -- Status: Malfunction 0010
09-Cent. Elect. -- Status: OK 0000
0E-Media Player 1 -- Status: OK 0000
15-Airbags -- Status: OK 0000
16-Steering wheel -- Status: OK 0000
17-Instruments -- Status: OK 0000
19-CAN Gateway -- Status: OK 0000
36-Seat Mem. Drvr -- Status: OK 0000
42-Door Elect, Driver -- Status: OK 0000
46-Central Conv. -- Status: OK 0000
4F-Centr. Electr. II -- Status: OK 0000
52-Door Elect, Pass. -- Status: OK 0000
53-Parking Brake -- Status: OK 0000
55-Headlight Range -- Status: OK 0000
56-Radio -- Status: OK 0000
5F-Information Electr. -- Status: OK 0000
62-Door, Rear Left -- Status: OK 0000
6C-Back-up Cam. -- Status: OK 0000
6D-Trunk Elect. -- Status: OK 0000
72-Door, Rear Right -- Status: OK 0000
76-Park Assist -- Status: OK 0000
 
-------------------------------------------------------------------------------
Address 01: Engine (CCA)       Labels: None
   Part No SW: 4F1 910 551 D    HW: 4F1 907 551 
   Component: 3.0l V6 TFSI        0050  
   Revision: --H06---    Serial number:               
   Coding: 010D000A190F0120
   Shop #: WSC 38655 001 1048576
   VCID: 2447F77DE7082E1E35-8070

No fault code found.
Readiness: 0000 0000

-------------------------------------------------------------------------------
Address 02: Auto Trans        Labels: 09L-927-760.lbl
   Part No SW: 4F9 910 156 A    HW: 09L 927 156 C
   Component: AG6 09L 3,0TFSI USA 0020  
   Revision: --H05---    Serial number:        4556695
   Coding: 0000002
   Shop #: WSC 02325 785 00200
   VCID: 2A5B1945852CF86E0F-807E

No fault code found.

-------------------------------------------------------------------------------
Address 03: ABS Brakes        Labels: 4F0-910-517.lbl
   Part No SW: 4F0 910 517 AL    HW: 4F0 614 517 BA
   Component: ESP8 quattro    H03 0060  
   Revision: 00000000    Serial number: 00000000000000
   Coding: 0020921
   Shop #: WSC 02325 785 00200
   VCID: 6ED3D5557944D44E93-803A

No fault code found.

-------------------------------------------------------------------------------
Address 05: Acc/Start Auth.        Labels: 4F0-910-852.clb
   Part No SW: 4F0 910 852 B    HW: 4F0 905 852 E
   Component: FBSAUDIC6 ELV   H05 0100  
   Revision: 00H05000    Serial number: 10602501505762
   Coding: 0000135
   Shop #: WSC 02323 785 00200
   VCID: 2541EA79EC32D71622-8070

   Subsystem 1 - Part No: 4F0 910 132 L
   Component: FBSAUDIC6 EZS   H03 0020

   Subsystem 2 - Part No: 4F0 910 335 B
   Component: FBSAUDIC6 KSG   H03 0020

   Subsystem 3 - Part No: 4F0 910 220 G
   Component: FBSAUDIC6 IDG   H01 0053

1 Fault Found:
00956 - Key 2 
            002 - Lower Limit Exceeded - Intermittent
             Freeze Frame:
                    Fault Status: 00100010
                    Fault Priority: 3
                    Fault Frequency: 1
                    Reset counter: 87
                    Mileage: 125975 km
                    Time Indication: 0
                    Date: 2016.01.20
                    Time: 11:26:16


-------------------------------------------------------------------------------
Address 08: Auto HVAC        Labels: 4F0-910-043.lbl
   Part No SW: 4F0 910 043 B    HW: 4F1 820 043 AL
   Component: KLIMABETAETIGUNGH30 0080  
   Revision: 00000075    Serial number: 00000030519136
   Coding: 0524582
   Shop #: WSC 02325 785 00200
   VCID: 1D31C299C4621FD67A-8048

1 Fault Found:
00003 - Control Module 
            003 - Mechanical Failure - Intermittent
             Freeze Frame:
                    Fault Status: 00100011
                    Fault Priority: 3
                    Fault Frequency: 6
                    Reset counter: 255
                    Mileage: 125984 km
                    Time Indication: 0
                    Date: 2016.01.20
                    Time: 12:40:01

             Freeze Frame:
                    Temperature: 22.0°C


-------------------------------------------------------------------------------
Address 09: Cent. Elect.        Labels: 4F0-910-279.lbl
   Part No SW: 4F0 910 279 M    HW: 4F0 907 279 A
   Component: ILM Fahrer      H22 0320  
   Revision: 00000000    Serial number: 4F0907279     
   Coding: 0113114
   Shop #: WSC 02156 785 00200
   VCID: 3365042152E6B9A6BC-8066

   Subsystem 1 - Part No: 4F1 910 113 D  Labels: 1KX-955-119.CLB
   Component: Wischer AudiC6  H10 0040  
   Coding: 00056595
   Shop #: WSC 02156  

   Subsystem 2 - Part No: 8K0 910 557   Labels: 8K0-955-559.CLB
   Component: REGENLICHTSENSORH04 0003  
   Coding: 00146221
   Shop #: WSC 02156  

No fault code found.

-------------------------------------------------------------------------------
Address 0E: Media Player 1 (R41)       Labels: 4E0-910-111.lbl
   Part No SW: 4F0 035 110 A    HW: 4F0 035 110 
   Component: CDC-MP3-Alp   H44 0140  
   Revision: AA001001    
   VCID: 1521DAB9FC524796B2-8040

No fault code found.

-------------------------------------------------------------------------------
Address 15: Airbags (J234)       Labels: 4F0-910-655-10.clb
   Part No SW: 4F0 910 655 R    HW: 4F0 959 655 H
   Component: Airbag AU1042 H06 0160  
   Revision: --------    Serial number: 003FA00174NK
   Coding: 30314237303430303033554A304C34463053
   Shop #: WSC 02323 785 00200
   ASAM Dataset: EV_Airba10AURB4 001001
   ROD: EV_Airba10AURB4.rod
   VCID: 36633D358994AC8E9B-8062

   Crash sensor for side airbag; driver side: 
   Serial number: 3574SRB400009AC4C2EN

   Crash sensor for side airbag; front passenger side: 
   Serial number: 3584SRB40000AB3871AB

   Crash sensor for side airbag; rear; driver side: 
   Serial number: 3516HRB401V9E0SOR3B7

   Crash sensor for side airbag; rear; passenger side: 
   Serial number: 3526HRB40239OPR7ABQ4

   Crash sensor for front airbag; driver side: 
   Serial number: 3554NRB40000571723CX

   Crash sensor for front airbag; front passenger side: 
   Serial number: 3564NRB400005720CE71

No fault code found.

-------------------------------------------------------------------------------
Address 16: Steering wheel        Labels: 4F0-910-549.lbl
   Part No SW: 4F0 910 549 A    HW: 4F0 953 549 C
   Component: J0527               0530  
   Revision: 00H06000    Serial number: 90025100200149
   Coding: 0012342
   Shop #: WSC 02323 785 00200
   VCID: 275DE071963EC50610-8072

   Subsystem 1 - Part No: XXXXXXXXXXX 
   Component: E0221           H02 0100

No fault code found.

-------------------------------------------------------------------------------
Address 17: Instruments (J285)       Labels: 4F0-920-xxx-17.clb
   Part No SW: 4F0 920 901 M    HW: 4F0 920 901 M
   Component: KOMBIINSTR.   H08 0147  
   Revision: 00200000    Serial number: DGZ04DH2A     
   Coding: 8BD6120502000008020300
   Shop #: WSC 02391 823 56573
   VCID: 2C571F5D4FD8E65EFD-8078

No fault code found.

-------------------------------------------------------------------------------
Address 19: CAN Gateway (J533)       Labels: 4F0-907-468.clb
   Part No SW: 4F0 907 468 M    HW: 4F0 907 468 F
   Component: GW-BEM 4CAN-M H06 0035  
   Revision: LB100029    Serial number: 2900L102190223
   Coding: 000303
   Shop #: WSC 02391 823 56573
   VCID: 39793609B08A43F676-806C

   Subsystem 1 - Part No SW: 8K0 915 181 C    HW: 8K0 915 181 C
   Component: J367-BDM  H07 0125 

No fault code found.

-------------------------------------------------------------------------------
Address 36: Seat Mem. Drvr (J136)       Labels: None
   Part No SW: 4F0 959 760 C    HW: 4F0 959 760 C
   Component: MEM-FS        H08 0062  
   Revision: AA000000    Serial number: 00001010068793
   Coding: 00581B00004011110000
   Shop #: WSC 02391 823 56573
   VCID: 31690E2968FA8BB6CE-8064

No fault code found.

-------------------------------------------------------------------------------
Address 42: Door Elect, Driver (J386)       Labels: 4F0-959-793.clb
   Part No SW: 4F0 959 793 R    HW: 8K0 959 793 D
   Component: TSG FA        H11 0250  
   Revision:             Serial number: 0000102964986 
   Coding: 011F57205E40410001
   Shop #: WSC 02391 823 56573
   VCID: 46834DF5F1743C0E0B-8012

No fault code found.

-------------------------------------------------------------------------------
Address 46: Central Conv.        Labels: 4F0-910-289.lbl
   Part No SW: 4F0 910 289 K    HW: 4F0 907 289 K
   Component: Komfortgeraet   H27 0220  
   Revision: 02200027    Serial number: 01271347550000
   Coding: 7764509
   Shop #: WSC 02156 785 00200
   VCID: 326B0125ADFCB0AEB7-8066

   Subsystem 1 - Part No: 1K0 951 605 C
   Component: LIN BACKUP HORN H05 1501

No fault code found.

-------------------------------------------------------------------------------
Address 4F: Centr. Electr. II        Labels: 4F0-910-280.lbl
   Part No SW: 4F0 910 280     HW: 4F0 907 280 C
   Component: ILM Beifahrer   H13 0100  
   Revision:             Serial number: 00000000629299
   Coding: 0002014
   Shop #: WSC 02323 785 00200
   VCID: 5EB3859589E444CE23-800A

No fault code found.

-------------------------------------------------------------------------------
Address 52: Door Elect, Pass. (J387)       Labels: 4F0-959-792.clb
   Part No SW: 4F0 959 792 R    HW: 8K0 959 792 D
   Component: TSG BF        H11 0250  
   Revision:             Serial number: 0000102969936 
   Coding: 011F57205E40410001
   Shop #: WSC 02391 823 56573
   VCID: 45814AF9CC72371602-8010

No fault code found.

-------------------------------------------------------------------------------
Address 53: Parking Brake        Labels: 4F0-910-801.clb
   Part No SW: 4F0 910 801 D    HW: 4F0 907 801 B
   Component: EPB  CEFC0090   H05 0090  
   Revision: --H05---    
   Coding: 0000222
   Shop #: WSC 02145 785 00200
   VCID: 2149FE69F81A3B365E-8074

No fault code found.

-------------------------------------------------------------------------------
Address 55: Headlight Range        Labels: 8P0-907-357.lbl
   Part No: 8P0 907 357 H
   Component: Dynamische LWR  H02 0010  
   Revision: 00000001    Serial number:               
   Coding: 0000003
   Shop #: WSC 02325 785 00200
   VCID: 3F8D58116EAE6DC648-806A

No fault code found.

-------------------------------------------------------------------------------
Address 56: Radio (R)       Labels: Redir Fail!
   Part No SW: 4F0 035 082 A    HW: 4F0 035 082 
   Component: Radio U SIRIU H45 0021  
   Revision: AB001007    Serial number: 335BS0A7555215
   Coding: 020000020100000000
   Shop #: WSC 02391 823 56573
   VCID: 1D31C29904621FD67A-8048

No fault code found.

-------------------------------------------------------------------------------
Address 5F: Information Electr. (J794)       Labels: None
   Part No SW: 4E0 035 648 A    HW: 4E0 035 648 
   Component: B-B-NA        H60 0117  
   Revision: --------    Serial number: 322BB0BB000203
   Coding: 010000010102C1EF41000305EF6300030200
   Shop #: WSC 01676 002 1048576
   VCID: 2447F77D27082E1E35-8070

   Subsystem 1 - Part No SW: 4L0 919 604     HW: 4L0 919 604 
   Component: DU6 Basic  H43 0306 

   Subsystem 2 - Part No SW: 4F0 910 609 E    HW: 4F1 919 611 N
   Component: Bedienteil MM  H01 0060 

No fault code found.

-------------------------------------------------------------------------------
Address 62: Door, Rear Left (J388)       Labels: 4F0-959-795.clb
   Part No SW: 4F0 959 795 M    HW: 8K0 959 795 B
   Component: TSG HL        H10 0251  
   Revision:             Serial number: 0000010173389 
   Coding: 010E57204040220001
   Shop #: WSC 02391 823 56573
   VCID: 438554E1C24609262C-8016

No fault code found.

-------------------------------------------------------------------------------
Address 6C: Back-up Cam.        Labels: 4L0-910-441.clb
   Part No SW: 4F0 910 441 D    HW: 4L0 907 441 B
   Component: J772__Rearview      0030  
   Revision: --H03---    Serial number: 525PA8-J02211W
   Coding: 1000205
   Shop #: WSC 02145 785 00200
   VCID: 2149FE69F81A3B365E-8074

No fault code found.

-------------------------------------------------------------------------------
Address 6D: Trunk Elect.        Labels: Redir Fail!
   Part No SW: 4F9 910 591     HW: 4F9 827 851 G
   Component: ValeoHeckdeckel H29 0410  
   Revision: --H29001    Serial number: E5030000B     
   Shop #: WSC 98765 666 38354
   VCID: 6CD7DF5D4F58265EBD-8038

   Subsystem 1 - Part No: 4F9 910 592 
   Component: ValeoHeckdeckel H29 0410

   Subsystem 2 - Serial number: E5030100B     

   Subsystem 3 - Serial number: RD20.02.10--H29001001C0023ÿ

   Subsystem 4 - Serial number: 1C0023ÿ

No fault code found.

-------------------------------------------------------------------------------
Address 72: Door, Rear Right (J389)       Labels: 4F0-959-795.clb
   Part No SW: 4F0 959 795 M    HW: 8K0 959 795 B
   Component: TSG HR        H10 0251  
   Revision:             Serial number: 0000010177477 
   Coding: 010E57204040220001
   Shop #: WSC 02391 823 56573
   VCID: 438554E1C24609262C-8016

No fault code found.

-------------------------------------------------------------------------------
Address 76: Park Assist        Labels: 4Fx-910-283.lbl
   Part No SW: 4L0 910 283 B    HW: 4L0 919 283 B
   Component: Parkhilfe 4-Kan H02 0500  
   Revision: 00H02000    Serial number: 12331004201887
   Coding: 0021216
   Shop #: WSC 02323 785 00200
   VCID: 2959E649802AF37606-807C

No fault code found.

End-------------------------(Elapsed Time: 03:19)--------------------------
 
   #2  

Dana

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The Audi A6 (4G) Instrument Cluster Wiki page doesn't apply to this 4F chassis (2005-2011) A6 but the [SRI Reset] function does.

Which operation did you choose from the drop-down menu before clicking [Perform SRI]?

Please paste the contents from the SRILog.txt file (C:\Ross-Tech\VCDS\Debug) for review.
 
   #3  

Tacit

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Hello Dana,

The VCDS does not give me an option. Once I click on "SRI Reset" it automatically begins work and pops up quite a few controller windows. Thanks for your help!

Code:
Friday,05,February,2016,11:13:33:54225

VCDS Release 15.7.3:  SRI Reset -- Data version: 20151216

Control Module Part Number: 4F0 920 901 M       Labels:  4F0-920-xxx-17.clb

Component:KOMBIINSTR.   H08 0147, Coding:8BD6120502000008020300

Operation: Please select an operation -- 1/2

************************************************************************************************************************

Channel  	Description                                       	Unit      	Current val.  	New val.  

02       	Service Reminder Status                           	          	1             	---       

40       	Distance since Service                            	km x100   	18            	---       

41       	Time since Service                                	Days      	95            	---       

42       	Minimum Distance to Service                       	km x100   	150           	---       

43       	Maximum Distance to Service                       	km x100   	150           	---       

44       	Maximum Time to Service                           	Days      	365           	---       

45       	Oil Quality                                       	          	1             	---       

47       	Soot Quantity                                     	DIST x100 	0             	---       

48       	Thermal Load                                      	DIST x100 	42            	---       

49       	Minimum Time to Service                           	Days      	365           	---       

50       	Basic Distance Value for Oil Change               	km x100   	150           	---       

51       	Basic Time Value for Oil Change                   	Days      	365           	---       

52       	Basic Distance Value for Inspection               	km x100   	150           	---       

53       	Distance since Inspection                         	km x100   	118           	---       

54       	Basic Time Value for Inspection                   	Days      	365           	---       

55       	Time since Inspection                             	Days      	597           	---       

56       	Day Counter                                       	Days      	2162          	---       

************************************************************************************************************************
 
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   #4  

Uwe

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The VCDS does not give me an option. Once I click on "SRI Reset" it automatically begins work and pops up quite a few controller windows.
After it reads all the channels, you should have a number of operations to choose from, more-or-less like this:



Given the status of the channels, you need to do:

Service Reset and Time based Service Reset

-Uwe-
 
   #5  

Tacit

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Well Uwe and Dana,

That was terribly embarrassing! You can chalk this up to complete and utter user error! I didn't notice the dropdown because the steering wheel and sun blocked my view! I got it all corrected now so thank you very much for your help and your constant patience!
 
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