Cannot be reached Status: OK 0000

[SLV]

Hello,
I have VCDS Version: 24.7.1.0 with HEX-V2 cable

When scanning I get this message:
01-Engine -- Status: OK 0000
Address 01: Engine
Cannot be reached
.
.
.
Address 15: Airbags
Cannot be reached

the remaining blocks of
Chassis Type: AJ-VW36 (7E0) Scan: 01 02 03 04 08 09 15 17 19 25 44 5F are readable.
Jetta S '16 USA

What could be the problem?

 

[Boki Ar]

What is the serial number of your interface? Maybe you have a photo, post it here.

Example:

 

[SLV]

What is the serial number of your interface? Maybe you have a photo, post it here.

Example:

H11-002336

 

[SLV]

 

[Bruce]

The pictured unit and that serial number are a clone product.

This forum is for those that purchase the genuine product either from Ross-Tech:

VCDS | Product categories | Ross-Tech

or from one of our listed distributors:

Ross-Tech: Distributor List

We'll be happy to help you when you have a legitimate tool. In the meantime, we suggest you contact the party from whom you bought the clone and demand they give your money back.

 

[SLV]

The pictured unit and that serial number are a clone product.

This forum is for those that purchase the genuine product either from Ross-Tech:

VCDS | Product categories | Ross-Tech

or from one of our listed distributors:

Ross-Tech: Distributor List

We'll be happy to help you when you have a legitimate tool. In the meantime, we suggest you contact the party from whom you bought the clone and demand they give your money back.

Thanks. Sorry to had bother you