Can not read advance measure values in mobile mode

[Raxum]

Hi, thanks for the help

I can not get any values when in mobile mode. Works correctly in classic mode.
This is a new HEX-NET VAG-COM
Process used
connect using Infrastructure mode
Complete vehicle scan
Perform updates as prescribed
Perform manual updates
Select module, ie 01 or 03 ect, then advanced measure values.
It will give a list of values, select RPM or coolant or vehicle speed or anything
All values show N/A

Cars tried on, 2015 eGolf, 2015 Audi S3, 2020 VW GLI

Used android, S22 phone, Samsung tablet, windows laptop, imac laptop
Again everything seems to work except advanced measure values.
Thanks again
RAXUM

 

[Shaun]

In mobile try [Options] -> [Clear Dataset Cache] and try measuring values again.

 

[Raxum]

Cleared Dataset cache, no luck
Cleared Dataset cache and rod files, no luck
Pressed red button for 1 minute (hard factory reset)
Set up network and password again
Repeated scan, manual updates, still no data

DATA SAMPLE RATE 0.0Hz Browser sample rate 7.5 Hz dRTD:2MS

 

[Shaun]

Ok data sample rate should not be zero Hz, it sounds like some kind of comms issue here. If you are willing you can try to make a debug log of this, in VCDS-Mobile [Options] -> debug level= 001f [Submit] then go to a session and try to run measuring values, let it run for a minute then back out. Make sure that the debug log this generates is synced to cloud or download it and attach it to an email to Support@Ross-Tech.com

 

[Raxum]

Sample rate has changed. Still no values shown.
Sent debug log

 

[Raxum]

Also tested cloud functions. Coding, adaptation, access. None of the pull down menus have data in them. ie known functions, coding ect

 

[Shaun]

You might want to try switching your interface to the beta channel in the [Advanced] tab in VCIConfig, and then checking for updates again to download that new dataset and see if it has better coverage.

 

[Raxum]

Great news,
This seams to have fixed the concern.
Had to clear cache values again.
In my opinion the mobile version is not as good as the classic version. It is working correctly and that's great.
For myself when doing coding or adaption I'm going to stick with the classic version.
Thank you very much
Raxum