Hi everyone I've got a problem I've got another laptop for this Ross tech cable to be used with but when I'm plugging it into a mk5 golf it says it needs update so I do the update then it fails every time. So the program I downloaded from Ross tech doesn't work unless the HEX+CAN cable can be updated. It's showing passed activation on the about screen etc. I've just done a fresh install on this other laptop so hopefully after all updates it will work if not I'll have to nip back here. 1thing I did notice is when I plugged the cable in it didn't install any drivers for the cable but the software recognizes it been plugged in. I'll report back later see if I can get this to work right. Oh it's Windows 7 and firewall was turned off if that helps.