HEX-NET, Getting started video

   #1  

Jef

Ross-Tech Employee
Staff member
Ross-Tech Employee
Joined
Jan 29, 2014
Messages
2,557
Reaction score
4,261
Location
HQ

I just now got this done and posted. There are 4 "Easter eggs".... good luck.

29 Oct edit, Zenerdiode found an egg.
 
Last edited:
   #4  

Gizmo

Verified VCDS User
Verified
Joined
Mar 2, 2014
Messages
101
Reaction score
60
Location
S.E.Kent UK
VCDS Serial number
C?ID=49193
I am trying to change the wifi that HEX-NET connects to due to changing my ISP.

With the HEX-NET plugged into my (Windows10) tablet, once I click on the ‘configure wifi’ in the HexNetConfig the Infrastructure Mode is greyed out (pressing the reset button does nothing) the config then freezes so both the scan for new network and advanced profile config tabs do nothing (in fact neither does the go back tab)

I have also tried the factory reset (reset button held for 45+ seconds) to no avail, how do I go about resetting the wifi channel the HEX-NET connects to?
 
Last edited:
   #5  

Zenerdiode

Verified VCDS User
Verified
Joined
Jun 26, 2014
Messages
1,007
Reaction score
1,559
Location
Newcastle, England
VCDS Serial number
C?ID=24330
Please post some versions; Java Utility version and versions in your HN.
 
   #6  

Gizmo

Verified VCDS User
Verified
Joined
Mar 2, 2014
Messages
101
Reaction score
60
Location
S.E.Kent UK
VCDS Serial number
C?ID=49193
Java Version 8 Update 9 (latest version according to Java)
HN:
CB: 21.46615 (I know there is an update)
FW: 0.244
CFB: 0.10
BL: 0.27
DS: 00000000

I get a flashing green light on the 1st HEX-NET LED that goes to flashing red after a second or two.
 
   #7  

Uwe

Benevolent Dictator
Staff member
Joined
Jan 29, 2014
Messages
30,508
Reaction score
21,765
Location
USA
VCDS Serial number
HC100001
HN:
CB: 21.46615 (I know there is an update)
FW: 0.244
CFB: 0.10
BL: 0.27
DS: 00000000
The CB and DS versions strike me as implausible.

What you didn't tell us is what version of the HEX-NET Configuration Utility you're using. It's shown in the title bar of the utility when you start it.

-Uwe-
 
   #8  

Gizmo

Verified VCDS User
Verified
Joined
Mar 2, 2014
Messages
101
Reaction score
60
Location
S.E.Kent UK
VCDS Serial number
C?ID=49193
The HEX-NET Config is V2.014, I have tried on both Mac and windows, with the same results... it always freezes.
 
   #9  

Shaun

Ross-Tech Employee
Ross-Tech Employee
Joined
Jan 29, 2014
Messages
976
Reaction score
1,587
Location
USA
Have you tried completely unplugging the interface and restarting the usb utility? What do the version numbers show then, still CB: 21.46615, DS: 00000000?
Are you running something like an anti-virus or virtual machine that could be interfering with your USB comms?
 
   #10  

Gizmo

Verified VCDS User
Verified
Joined
Mar 2, 2014
Messages
101
Reaction score
60
Location
S.E.Kent UK
VCDS Serial number
C?ID=49193
Yes I have tried numerous times, even switching from Mac to Windows. (separate computers)

No anti-virus or virtual machine running either.

Still showing:

 
   #11  

rks

VCDS Distributor
Joined
Feb 18, 2014
Messages
185
Reaction score
62
Location
Always where you don't expect.
VCDS Serial number
C?ID=57026
Hi, like most of my tips, this one is also free. I strongly recommend to make a configuration tool available that needs no Java to be installed on the computer.
I also sell GS-911 Wifi, and to rub it in: I have absolutely no customers that don't get it running. Really cool, he? :)
 
   #12  

Uwe

Benevolent Dictator
Staff member
Joined
Jan 29, 2014
Messages
30,508
Reaction score
21,765
Location
USA
VCDS Serial number
HC100001
I strongly recommend to make a configuration tool available that needs no Java to be installed on the computer.
We are working on it.

-Uwe-
 
   #13  

Gary

Verified VCDS User
Verified
Joined
Apr 9, 2014
Messages
36
Reaction score
17
Location
UK
VCDS Serial number
C?ID=30906
Hi all,

Just received new Hex-Net yesterday and so far I'm pretty impressed.
I just installed the app on my Samsung phone, I connected to the device but on first screen it asks for a password, what password do I use?
 
   #14  

Uwe

Benevolent Dictator
Staff member
Joined
Jan 29, 2014
Messages
30,508
Reaction score
21,765
Location
USA
VCDS Serial number
HC100001
Hi all,

Just received new Hex-Net yesterday and so far I'm pretty impressed.
I just installed the app on my Samsung phone, I connected to the device but on first screen it asks for a password, what password do I use?
The default password is: password

:cool:

-Uwe-
 
   #15  

taco

Verified VCDS User
Verified
Joined
Aug 23, 2017
Messages
1
Reaction score
0
Location
USA
VCDS Serial number
C?ID=314814
hello just join the club lol hey i have this hex net and it was working fine i burn my one one chance to talk for free with vcds customer service asking if my device need anything to be activated and cust serv told me the no i dont need to do that and today just now the device hex net pop a window in my laptop saying the it needs to be activated because i all ready use the to many free chances so now i need to register the product . well i go head and synk my account because i all ready did an account when i purchased and the page says the it fail of registration request and i put my transaction id and everything and still fails a little help here please
 
   #16  

Uwe

Benevolent Dictator
Staff member
Joined
Jan 29, 2014
Messages
30,508
Reaction score
21,765
Location
USA
VCDS Serial number
HC100001
taco:

Plug it in via USB. Click [Options] -> [Test] -> [OK] -> [Save]. Lather, rinse, repeat. Then have a look at the About screen please. What does it say?

In principle, since you bought this interface directly from us, it should be pre-registered to you and not need any registration.

-Uwe-

PS: You're not limited to one free phone call if the problem is with VCDS itself...
 
Last edited:
Top