Uwe, i get it - you don't have Crafters in the US, i understand your point on that, i do. And i also appreciate how you have, despite this, tried to accomodate the Crafter via the LT3 menu. It's commendable and obviously dependant on help from outside the US by people trusted and capable to do so.
I apologise if that one line came across poorly. Reading it back i can see how that could be taken poorly and i'm sorry.
gets discussed daily within the UK Crafter community. Everyone wants a single tool/solution that caters to these vans, and we know they're essentially a Mercedes W906 Sprinter with a VW engine and badge grafted on.
There are other diagnostic options but nothing covers it all indepth, many are basic, and those that do certain tasks seemingly fail to be able to do others and people don't want to buy three or four different diagnostics solutions to cater for one vehicle etc. You've nearly fully covered any need for a crafter owner with LT3 menu, but as you are aware the tab in LT3 isn't functional. We don't know why, we don't know what the hurdle is, we don't know how to help or even IF we can help. But there's lots of people in the Crafter community that do want to help. There's lots of people who do want it to work.
This post was originally started to ask if UK and Europe Crafter owners can help in any shape of form, not to antagonise you. I don't have the answer. No. But i, like others, don't understand the point you reached in trying to access that module and then couldn't. We have the vans in abundance and there's smart people out there who'd want to help. It may not be that simple.
LT3 menu interacts in great detail with all the other merc based modules and surprisingly even with Hella's roof control module inside the interior light,which is a later revision of a Mercedes Vito/Viano light controller - so much so that you can even clear the alarm event log data so some very complex hurdles were cleared already, leaving a lot of people confused and not understanding why an menu is on the dedicated LT3 tab that doesn't communicate, and some speculate why it doesn't function, others think their module may be dead/faulty. It's on my because is placed on the dedicated LT3 page and that's the general confusion.
We know is your baby, your creation, your achievement. Crafter owners aren't here to hate on you or disrespect your product, they're just confused whether this is a completely unsolveable issue or if its just a case of never having chance to give it finesse, or even a potential view that you don't have time or resources to pursue further due to not enough demand, interest, or need felt, or the fact there's no european based people on the software dev team. Some see a new version released and rush to try it again.
I've waffled on a lot here with my reply, because i wanted to expand on why you have one guy (me) on your forum today asking about this and from also knowing you are US based and these vans simply don't exist there. It's because the Crafter forums and groups are constantly getting posts on this exact topic and noone really knows your official stance on whether will or will not become available in future releases and i've kinda probed a bit with this post on the hope of maybe getting that definitive answer and if it is unlikely to be solved then the topic can then be put to rest with a degree of clarity. It was never meant to scrutinise, searching through old Crafter posts here just leaves the question open still.
No offence intended, and i appreciate your time reading this.
Regards, DK.