Communication error

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viggiv65

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Hi
I have installed latest release 15.7.0 but now I have problems communicating with the Controllers.
I made the auto scan which took a very long time (more than 1 hour) and several Controllers that I know have fault codes says "No Faults Found or DTCs not supported by controller or a communication error occurred"
When selecting a controller, controller info appear after a few seconds but it retries to connect and after 20 second or so a box wit communication error appears.
I have 3 usb-ports on my computer and it`s the same on all of them.
Any suggestions?

Viggo
 
   #2  
Uwe

Uwe

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I haven't seen any other reports like that.

What kind of computer? Make, model, CPU, RAM, and version of Windows please.

-Uwe-
 
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viggiv65

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Computer: Packard bell Dot M.
Possessor: Intel(R) Atom(TM) CPU Z520 @1.33GHz
Ram: 2.0 GB
Windows version: Windows 7 Ultimate N.

I had no problem with the previous VCDS version (12.12.3).


Autoscan with communication errors which took very long time to perform :

Code: 
Saturday,08,August,2015,18:45:48:09577
VCDS -- Windows Based VAG/VAS Emulator Running on Windows 7 x86(VMWare)
VCDS Version 15.7.0.1
Data version: 20150729
www.Ross-Tech.com


VIN: WVGZZZ7LZ5D048285   License Plate: PX47262
Mileage: 203570km-126492mi   Repair Order: 



--------------------------------------------------------------------------------
--------------------------------------------------------------------------------


Chassis Type: 7L (7L - VW Touareg (2003 > 11/2006))
Scan: 01 02 03 05 06 08 09 11 13 15 16 17 18 19 1C 22 29 32 34 36
          37 39 3C 46 47 55 56 57 64 65 68 69 6C 6D 6E 75 76 77
 
VIN: WVGZZZ7LZ5D048285   Mileage: 203570km-126492miles
-------------------------------------------------------------------------------
Address 01: Engine        Labels: Redir Fail!
   Part No SW: 070 906 016 BL    HW: 028 101 185 9
   Component: R5 2,5L EDC G000AG  A001  
   Revision: 12345678    Serial number: VWZ3Z0D1284054
   Coding: 0011175
   Shop #: WSC 31414 000 00000
   VCID: 5BB593B19900E9E663-FFFF

   Subsystem 1 - Part No: 070 906 016 BL
   Component: R5 2,5L EDC G000AG  A001

2 Faults Found:
18049 - Please check DTC Memory of A/C Controller 
            P1641 - 000 - 
18057 - Powertrain Data Bus 
            P1649 - 000 - Missing Message from ABS Controller - Intermittent
Readiness: N/A

-------------------------------------------------------------------------------
Address 02: Auto Trans        Labels: 09D-927-750.lbl
   Part No: 09D 927 750 BP
   Component: AL 750 6A           0596  
   Coding: 0004136
   Shop #: WSC 69752 124 09147
   VCID: 7DF1FD2927D407D63D-5141
   Note: Excessive Comm Errors


-------------------------------------------------------------------------------
Address 03: ABS Brakes        Labels: 7L0-907-379-MK25.lbl
   Part No: 7L0 907 379 G
   Component: ESP ALLRAD MK25     0203  
   Coding: 0006402
   Shop #: WSC 31414 000 00000
   VCID: 3D713D296754C7D67D-5141

No Faults Found
  or DTCs not supported by controller
  or a communication error occurred

-------------------------------------------------------------------------------
Address 05: Acc/Start Auth.        Labels: None
   VCID: 55A18589BF243F9655-5141
   Note: Excessive Comm Errors


-------------------------------------------------------------------------------
Address 08: Auto HVAC        Labels: None
   VCID: 55A18589BF243F9655-5141
   Note: Excessive Comm Errors


-------------------------------------------------------------------------------
Address 09: Cent. Elect.        Labels: 7Lx-937-049-V1.clb
   Part No: 7L6 937 049 M
   Component:                     3001  
   Coding: 0122093
   Shop #: WSC 31414 000 00000
   VCID: 468352C53282840E2C-5141
   Note: Excessive Comm Errors

No Faults Found
  or DTCs not supported by controller
  or a communication error occurred

-------------------------------------------------------------------------------
Address 15: Airbags        Labels: 
   VCID: 55A18589AC243F9655-515D
   Note: Excessive Comm Errors


-------------------------------------------------------------------------------
Address 16: Steering wheel        Labels: 7L6-953-549.lbl
   Part No: 7L6 953 549 D
   Component: Lenksäulenmodul     3301  
   Coding: 0000031
   Shop #: WSC 31414 000 00000
   VCID: 408F44DD10A6AA3E16-515D
   Note: Excessive Comm Errors


-------------------------------------------------------------------------------
Address 17: Instruments        Labels: 7L6-920-xxx-7LA.lbl
   Part No: 7L6 920 881 A
   Component: KOMBIINSTRUMENT RB8 3135  
   Coding: 0007111
   Shop #: WSC 00790 218 69060
   VCID: 366322054262148EBC-5141

1 Fault Found:
01316 - ABS Control Module 
            004 - No Signal/Communication - Intermittent

-------------------------------------------------------------------------------
Address 18: Aux. Heat        Labels: 7L6-819-008.lbl
   Part No: 7L6 819 008 G
   Component: Standheizung E1MAC   
   Coding: 0000000
   Shop #: WSC 00000 000 00000
   VCID: 3A7B3635767AF0EE58-5141

   Subsystem 1 - Part No: 7L6 819 008 G
   Component: Standheizung E1MAC 

No Faults Found
  or DTCs not supported by controller
  or a communication error occurred

-------------------------------------------------------------------------------
Address 19: CAN Gateway        Labels: 6N0-909-901-19.lbl
   Part No: 6N0 909 901 
   Component: Gateway K<>CAN      0101  
   Coding: 0000006
   Shop #: WSC 00790 218 69060
   VCID: 70EFD41D60867ABEA6-5141

   Subsystem 1 - Part No: 6N0 909 901 
   Component: Gateway K<>CAN      0101

1 Fault Found:
01316 - ABS Control Module 
            004 - No Signal/Communication - Intermittent

-------------------------------------------------------------------------------
Address 1C: Position Sensing        Labels: 7L6-919-879.lbl
   Part No: 7L6 919 879 A
   Component: JCI PathPoint       2200  
   Shop #: WSC 00000 000 00000
   VCID: 458155C90F848F1625-5141

No Faults Found
  or DTCs not supported by controller
  or a communication error occurred

-------------------------------------------------------------------------------
Address 22: AWD        Labels: None
   Part No: 0AD 927 755 BE
   Component: TRANSFERCASE        0122  
   Shop #: WSC 00000 000 00000
   VCID: 7F0D07212DD815C62F-FFFF


-------------------------------------------------------------------------------
Address 29: Left Light        Labels: 
   VCID: 55A18589AC243F9655-515D
   Note: Excessive Comm Errors


-------------------------------------------------------------------------------
Address 34: Level Control        Labels: 7Lx-907-553-34.clb
   Part No: 7L0 907 553 F
   Component: LUFTFDR.-CDC- 3C3P1 3081  
   Coding: 0015521
   Shop #: WSC 31414 000 00000
   VCID: 366322054262148EBC-5141

1 Fault Found:
01316 - ABS Control Module 
            004 - No Signal/Communication - Intermittent

-------------------------------------------------------------------------------
Address 37: Navigation        Labels: 7L6-919-887-CD.lbl
   Part No: 7L6 919 887 K
   Component:      Navigation     0634  
   Coding: 0000002
   Shop #: WSC 31414 000 00000
   VCID: 4E936AE5DAF24C4E94-5141

No Faults Found
  or DTCs not supported by controller
  or a communication error occurred

-------------------------------------------------------------------------------
Address 39: Right Light        Labels: 3D0-909-158.lbl
   Part No: 3D0 909 158 
   Component: EVG GDL+AutoLWR(r)  0001  
   Coding: 0000003
   Shop #: WSC 31414 000 00000
   VCID: 67DDBF415548BD06F7-5123

No fault code found.

-------------------------------------------------------------------------------
Address 46: Central Conv.        Labels: 7L0-959-933.lbl
   Part No: 7L0 959 933 E
   Component: FJ HSG              0201  
   Coding: 0000069
   Shop #: WSC 00790 218 61895
   VCID: 3E733A256A52DCCE64-4B03

   Subsystem 1 - Part No: 7L0 959 701 G
   Component: Tuersteuergeraet FS 0201

   Subsystem 2 - Part No: 7L0 959 702 G
   Component: Tuersteuergeraet BF 0201

   Subsystem 3 - Part No: 7L0 959 703 C
   Component: Tuersteuergeraet HL 0201

   Subsystem 4 - Part No: 7L0 959 704 C
   Component: Tuersteuergeraet HR 0201

No fault code found.

-------------------------------------------------------------------------------
Address 56: Radio        Labels: 7L6-035-186-CD.lbl
   Part No: 7L6 035 186 A
   Component:        Radio        0634  
   Coding: 0007447
   Shop #: WSC 31414 000 00000
   VCID: 31691119AB0C33B6E9-5141

No Faults Found
  or DTCs not supported by controller
  or a communication error occurred

-------------------------------------------------------------------------------
Address 68: Wiper Electr.        Labels: 7L0-955-119-V2.clb
   Part No: 7L0 955 119 K
   Component: Front Wiper         4027  
   Coding: 0000855
   Shop #: WSC 31414 000 376832
   VCID: 3C77302D7C4ECEDE4A-515D

   Subsystem 2 - Part No: 1K0 955 559 M  Labels: 1K0-955-559-AF.CLB
   Component: RegenLichtSens 005  0605  
   Coding: 00217125
   Shop #: WSC 31414  

No fault code found.

-------------------------------------------------------------------------------
Address 6E: Ctrl Head Roof        Labels: 7L6-919-044.lbl
   Part No: 7L6 919 044 J
   Component: DACHDISPLAY         0538  
   Revision: 00700538    Serial number: 2009266.06    
   Shop #: WSC 31414 000 00000
   VCID: 3E733A256A52DCCE64-5141

No fault code found.

-------------------------------------------------------------------------------
Address 76: Park Assist        Labels: Redir Fail!
   Part No: 7L0 919 283 F
   Component: 0E Einparkhilfe     1107  
   Shop #: WSC 00000 000 00000
   VCID: 39792939737CFBF651-5141

   Subsystem 1 - Part No: 7L0 919 283 F
   Component: 0E Einparkhilfe     1107

No Faults Found
  or DTCs not supported by controller
  or a communication error occurred

-------------------------------------------------------------------------------
Address 77: Telephone        Labels: Redir Fail!
   Part No: 7L6 035 729 E
   Component: CIB PAH  HW 203 SW  0307  
   Coding: 0000364
   Shop #: WSC 00000 000 00000
   VCID: 387F2C3D4876E2FEAE-5141

No fault code found.

End-------------------------(Elapsed Time: 24:59)--------------------------
 
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   #4  
Uwe

Uwe

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Hmm....

VCDS -- Windows Based VAG/VAS Emulator Running on Windows 7 x86(VMWare)
Click to expand...

If you're running in a VM, that would explain much. ;)

-Uwe-
 
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viggiv65

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Why is it running on VMware?
It is installed on the computer in the same program file as the old version was installed.
VMware is installed on the computer but in a different program file.
Do I have to remove the VMware from the computer to make it work or is there a different way to do it?
 
   #6  
Uwe

Uwe

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Running VCDS in a virtual machine is explicitly "Not supported". If it works for you, fine. But if it doesn't, please don't ask us why you're having problems or how to make it work.

-Uwe-
 
   #7  
Eric

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Let's see if we don't have a false positive here due to VMWare being installed on your computer and having its virtual adapter active. Go to Options, set debug to 1024, save, try to connect to engine. Exit out of VCDS and send DEBUG01.DLM from the Debug subfolder of VCDS to support@ross-tech.com . Also I take it you don't have your Dell Latitude to test on anymore?
 
   #8  
Eric

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Well I am a little confused by your debug files... none indicate VCDS having detected a VM. Aside from that, I do see comms issues. The netbook stops seeing messages from the ECU in the middle of the session, similar to what you'd experience if USB or something on your computer went to sleep. The Latitude just doesn't see anything on the bus. Was the ignition on? For the netbook, check FAQ 2.5 . I see you skipped release 14.10, what is the story behind that? Did you not use the netbook for a long time (so lots of updates were installed recently), or did you just not use VCDS for a long time?
 
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