Resolved J500 module issue

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   #1  

Joe_ali

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Hello! I'm new here and just received my Vag-com Hex-Net device. I need help resolving an issue with my steering rack module. the steering is hard and I have a red steering symbol on the dash. I have posted a full scan below:

Code:
Friday,04,November,2022,13:37:51:25340
VCDS -- Windows Based VAG/VAS Emulator Running on Windows 11 x64
VCDS Version: 22.9.0.0 (x64)  HEX-NET2 CB: 0.4623.4
Data version: 20220830 DS341.0
www.Ross-Tech.com


VIN: WAUDGAFL8EA051491   License Plate: RRR
Mileage: 96750km-60117mi   Repair Order:



--------------------------------------------------------------------------------
--------------------------------------------------------------------------------


Chassis Type: FL-AU48 (8R0)
Scan: 01 03 05 08 09 15 16 17 19 22 36 42 44 46 47 52 53 56 5F 62
          6C 72 A9

VIN: WAUDGAFL8EA051491   Mileage: 96750km-60117miles

01-Engine -- Status: Malfunction 0010
03-ABS Brakes -- Status: Malfunction 0010
04-Steering Angle -- Status: OK 0000
05-Acc/Start Auth. -- Status: OK 0000
08-Auto HVAC -- Status: OK 0000
09-Cent. Elect. -- Status: Malfunction 0010
15-Airbags -- Status: Malfunction 0010
16-Steering wheel -- Status: OK 0000
17-Instruments -- Status: OK 0000
19-CAN Gateway -- Status: Malfunction 0010
22-AWD -- Status: Malfunction 0010
36-Seat Mem. Drvr -- Status: OK 0000
42-Door Elect, Driver -- Status: OK 0000
44-Steering Assist -- Status: Malfunction 0010
46-Central Conv. -- Status: OK 0000
47-Sound System -- Status: Malfunction 0010
52-Door Elect, Pass. -- Status: OK 0000
53-Parking Brake -- Status: OK 0000
56-Radio -- Status: OK 0000
5F-Information Electr. -- Status: OK 0000
62-Door, Rear Left -- Status: OK 0000
6C-Back-up Cam. -- Status: Malfunction 0010
72-Door, Rear Right -- Status: OK 0000
A9-Struct. Borne Sound -- Status: Cannot be reached 1100
-------------------------------------------------------------------------------
Address 01: Engine (J623-CTUB)       Labels:. 06E-907-551-CGW.clb
   Part No SW: 8K5 907 551 G    HW: 4G0 907 551 A
   Component: 3.0l V6 TFSIH07 0007 
   Revision: --H07---    CVN: 2AB4FDF4
   Coding: 0A190034052600060000
   Shop #: WSC 06208 000 00000
   ASAM Dataset: EV_ECM30TFS0218K5907551G 001007
   ROD: EV_ECM30TFS021_AU48.rod
   VCID: 3A265C697CD9B61BE97-806E
   VINID: 9D19545D159C21544014110904D96A154B

1 Fault Found:
6143 - Fan 2 Control Circuit
          P0693 00 [047] - Short to GND
          Confirmed - Tested Since Memory Clear
             Freeze Frame:
                    Fault Status: 00000001
                    Fault Priority: 2
                    Fault Frequency: 2
                    Mileage: 96752 km
                    Date: 2022.11.01
                    Time: 17:14:20

                    Engine RPM: 0.00 /min
                    Normed load value: 0.0 %
                    Vehicle speed: 0 km/h
                    Coolant temperature: 68 ∞C
                    Intake air temperature: 59 ∞C
                    Ambient air pressure: 1010 mbar
                    Voltage terminal 30: 11.476 V
                    Unlearning counter according OBD: 40
                    Engine speed: actual: 1120 /min
                    MAF_ENVD: 76.25882 mg/stroke
                    Coolant temperature (unfiltered): 52.50 ∞C
                    Engine: operating status: IS
                    Engine load: 5.078125 %
                    Vehicle speed: actual: 0 km/h

Readiness: 1110 0101

-------------------------------------------------------------------------------
Address 03: ABS Brakes (J104)       Labels:. 8K0-907-379-V2.clb
   Part No SW: 8K0 907 379 CF    HW: 8K0 907 379 CF
   Component: ESP8 quattro  H09 0050 
   Revision: --------    Serial number: --------------
   Coding: 281D1A01
   Shop #: WSC 06325 000 00000
   VCID: 7F506D7D27FB53339E9-802A

1 Fault Found:
01309 - Power Steering Control Module (J500)
            013 - Check DTC Memory
             Freeze Frame:
                    Fault Status: 01101101
                    Fault Priority: 6
                    Fault Frequency: 1
                    Reset counter: 230
                    Mileage: 96752 km
                    Time Indication: 0
                    Date: 2022.11.04
                    Time: 14:19:05

             Freeze Frame:
                    Hex Value: 0x0000
                    Hex Value: 0x47A2
                    Hex Value: 0x000C
                    Hex Value: 0xC0AA
                    Hex Value: 0x0000


-------------------------------------------------------------------------------
Address 05: Acc/Start Auth. (J393)       Labels:. 8K0-907-064-05.clb
   Part No SW: 8K0 907 064 HM    HW: 8K0 907 064 GM
   Component: BCM2 2.0      H13 0641 
   Revision: 00002001   
   Coding: 0F814040000000000000
   Shop #: WSC 06325 000 00000
   VCID: 0256E48954093EDBF17-8056

   Subsystem 1 - Part No SW: 8K0 905 852 E    HW: 8K0 905 852 E
   Component: J764 ELV MLB  H40 0046
   Serial number: 0213000299513014   

No fault code found.

-------------------------------------------------------------------------------
Address 08: Auto HVAC (J255)       Labels:. 8Kx-820-043-3Z.clb
   Part No SW: 8K1 820 043 T    HW: 8K1 820 043 T
   Component: KLIMA 3 ZONEN H04 0121 
   Revision: C1000000    Serial number: 01130920130460
   Coding: 6600228000
   Shop #: WSC 06325 000 00000
   VCID: 39244365795FBD03E0D-806C

No fault code found.

-------------------------------------------------------------------------------
Address 09: Cent. Elect. (J519)       Labels:. 8K0-907-063.clb
   Part No SW: 8K0 907 063 DH    HW: 8K0 907 063 DH
   Component: BCM1 1.0      H16 0103 
   Revision: 08016001    Serial number: 00000680136402
   Coding: 26000091863CAFE0240048C300003D0D0F9C9308A2090221000008004000030100000030000000
   Shop #: WSC 00046 000 00000
   VCID: 78A2866102D5640BDF3-802C

   Subsystem 1 - Part No SW: 8K1 955 119 B    HW: 8K1 955 119 B  Labels: 1KX-955-119.CLB
   Component: MITSUBA240813  H18 0461
   Serial number: 1308220702323      
   Coding: 004577

   Subsystem 2 - Part No SW: 8U0 955 559 B    HW: 8U0 955 559 B  Labels: 8U0-955-559.CLB
   Component: G397_RLFS  H06 0002
   Serial number: 21699192           
   Coding: 02005D

   Subsystem 3 - Part No SW: 8K0 941 531 AS    HW: 8K0 941 531 AS
   Component: E1 - LDS  H03 0031
   Serial number: 00000000000309131209

   Subsystem 4 - Part No SW: 4H0 907 658     HW: 4H0 907 658
   Component: AQ_Hum_Sensor  H03 0003
   Serial number: 1C1947C6000000000001

1 Fault Found:
02258 - Door Opener Transmitter
            004 - No Signal/Communication
             Freeze Frame:
                    Fault Status: 01100100
                    Fault Priority: 3
                    Fault Frequency: 1
                    Reset counter: 228
                    Mileage: 96752 km
                    Time Indication: 0
                    Date: 2022.11.01
                    Time: 16:42:11


-------------------------------------------------------------------------------
Address 15: Airbags (J234)       Labels:| 8K0-959-655.clb
   Part No SW: 8K0 959 655 P    HW: 8K0 959 655 P
   Component: AirbagVW-AU10 H47 0610 
   Serial number: 003KJDB0ERBW 
   Coding: 303844354730303030304A55304C384B3053
   Shop #: WSC 42408 001 1048576
   ASAM Dataset: EV_AirbaECUVWAUDI010 003010
   ROD: EV_AirbaECUVWAUDI010_003_AU48.rod
   VCID: 4AC60CA92C39269B797-801E

   Seat occupied recognition:
   Subsystem 1 - Part No SW: 8K0 959 339 C    HW: 8K0 959 339 C
   Component: BF-Gewichtss.  H02 0040
   Serial number: 5810000R130000ELSN

   Crash sensor for side airbag: driver side:
   Serial number: 6334MSME443C6E6BX

   Front Passenger's Side Airbag Crash Sensor:
   Serial number: 6344MSME7E45033AK

   Rear Side Airbag Crash Sensor (on driver's side):
   Serial number: 6352QSME3A3600504

   Passenger side rear thorax airbag crash sensor:
   Serial number: 6362QSME5437185CN

   Crash sensor for front airbag: driver side:
   Serial number: 63732SME0752187E0

   Crash sensor for front airbag: front passenger side:
   Serial number: 63832SME6A340348

2 Faults Found:
9440027 - Driver's side; side-airbag igniter
          B100B 1B [137] - Resistance Too High
          MIL ON - Confirmed - Tested Since Memory Clear
             Freeze Frame:
                    Fault Status: 00000001
                    Fault Priority: 2
                    Fault Frequency: 1
                    Mileage: 96752 km
                    Date: 2022.11.01
                    Time: 16:42:12

9441819 - Safety belt tensioner igniter; rear; center
          B1012 1B [137] - Resistance Too High
          MIL ON - Confirmed - Tested Since Memory Clear
             Freeze Frame:
                    Fault Status: 00000001
                    Fault Priority: 2
                    Fault Frequency: 1
                    Mileage: 96752 km
                    Date: 2022.11.01
                    Time: 16:42:12


-------------------------------------------------------------------------------
Address 16: Steering wheel (J527)       Labels:. 8K0-953-568.clb
   Part No SW: 8R0 953 568 S    HW: 8R0 953 568 S
   Component: Lenks.Modul   H07 0171 
   Revision: 00000000    Serial number: 20130912001448
   Coding: 000016
   Shop #: WSC 06325 000 00000
   VCID: 51F41BC5C1EF154338D-8004

   Component: E221 - MFL  H03 0004

No fault code found.

-------------------------------------------------------------------------------
Address 17: Instruments (J285)       Labels:. 8T0-920-xxx-17.clb
   Part No SW: 8K0 920 983     HW: 8K0 920 983
   Component: KOMBIINSTR.   H35 0563 
   Revision: 00500000    Serial number: WWH61069E    
   Coding: 8BB509008301D705020000
   Shop #: WSC 00046 000 00000
   VCID: 72B6B44964A90E5BE17-8026

No fault code found.

-------------------------------------------------------------------------------
Address 19: CAN Gateway (J533)       Labels:. 8T0-907-468.clb
   Part No SW: 8R0 907 468 N    HW: 8R0 907 468 C
   Component: GW-BEM 4CAN-M H11 0056 
   Revision: 1Y070028    Serial number: 2841Y138220B6B
   Coding: 80C303FF00
   Shop #: WSC 06325 000 00000
   VCID: 4AC60CA92CB9269B797-801E

   Subsystem 1 - Part No SW: 8T0 915 181     HW: 8T0 915 181
   Component: J367-BDMHella  H03 8041
   Serial number: 2385361303         

1 Fault Found:
03619 - Control Module for Structural Accoustics
            004 - No Signal/Communication
             Freeze Frame:
                    Fault Status: 01100100
                    Fault Priority: 2
                    Fault Frequency: 1
                    Reset counter: 228
                    Mileage: 96752 km
                    Time Indication: 0
                    Date: 2022.11.01
                    Time: 16:42:16

             Freeze Frame:
                    Bin. Bits:    10111
                    Voltage: 11.70 V
                    Count: 6
                    Bin. Bits:    10000
                    Time: 25.40 s


-------------------------------------------------------------------------------
Address 22: AWD (J492)       Labels: 8K0-907-163.clb
   Part No SW: 8K0 907 163 B    HW: 8K0 907 163 A
   Component: 4 Wheel Drive H14 0100 
   Serial number: 002108130001175
   ASAM Dataset: EV_AllWheelDiffeQSPCAN 003019
   ROD: EV_AllWheelDiffeQSPCAN.rod
   VCID: 2F307D3DB79B63B34E9-807A

1 Fault Found:
0273 - Oil Pressure and Temperature Sensor
          C1004 F0 [008] - Oil Pressure Implausible
          Intermittent - Confirmed - Tested Since Memory Clear
             Freeze Frame:
                    Fault Status: 00000001
                    Fault Priority: 2
                    Fault Frequency: 1
                    Reset counter: 14
                    Mileage: 96752 km
                    Date: 2022.11.02
                    Time: 18:11:18


-------------------------------------------------------------------------------
Address 36: Seat Mem. Drvr (J136)       Labels:. 8T0-959-760.clb
   Part No SW: 8K0 959 760 D    HW: 8K0 959 760 D
   Component: MEM-FS        H06 0076 
   Revision: AA000000    Serial number: 00000073699477
   Coding: 00581B00000000000000
   Shop #: WSC 06325 000 00000
   VCID: 3B28596D73638F13F21-806E

No fault code found.

-------------------------------------------------------------------------------
Address 42: Door Elect, Driver (J386)       Labels:. 8K0-959-793.clb
   Part No SW: 8T0 959 793 P    HW: 8T0 959 793 G
   Component: TSG FA        H09 0305 
   Revision: --------    Serial number: --------------
   Coding: 011C13204E00410001
   Shop #: WSC 06325 000 00000
   VCID: 56FEE8D9E801727BEDF-8002

No fault code found.

-------------------------------------------------------------------------------
Address 44: Steering Assist (J500)       Labels:| 8K0-909-144.clb
   Part No SW: 8K0 909 144 F    HW: 8K0 909 144 B
   Component: RCEPS         H38 0507 
   Revision: 00001000    Serial number: 0007836405
   Coding: 100000010001
   Shop #: WSC 06324 123 12345
   ASAM Dataset: EV_RCEPSAU48X 008014
   ROD: EV_RCEPSAU48X_008.rod
   VCID: 343A72515EBD406B33B-8060

3 Faults Found:
7341570 - Position Sensor for Motor
          C10AD 29 [137] - Signal Implausible
          [Unplausible Werte vom Resolver (beherrschbarer Fehler)]
          MIL ON - Confirmed - Tested Since Memory Clear
             Freeze Frame:
                    Fault Status: 00000001
                    Fault Priority: 2
                    Fault Frequency: 1
                    Mileage: 96753 km
                    Date: 2022.10.27
                    Time: 14:06:53

                    Write only channel

5258753 - Steering End Stops Not Learned
          C10AC F0 [137] - Unknown Error Elaboration
          [Lenkungsendanschl‰ge nicht angelernt]
          MIL ON - Confirmed - Tested Since Memory Clear
             Freeze Frame:
                    Fault Status: 00000001
                    Fault Priority: 6
                    Fault Frequency: 2
                    Reset counter: 230
                    Mileage: 96752 km
                    Date: 2022.11.04
                    Time: 14:22:37

                    Write only channel

7341632 - Position Sensor for Motor
          C10AD 29 [137] - Signal Implausible
          [Unplausible Werte vom Resolver (kritischer Fehler)]
          MIL ON - Confirmed - Tested Since Memory Clear
             Freeze Frame:
                    Fault Status: 00000001
                    Fault Priority: 1
                    Fault Frequency: 1
                    Mileage: 105518 km
                    Date: 2016.05.22
                    Time: 00:00:12

                    Write only channel


-------------------------------------------------------------------------------
Address 46: Central Conv. (J393)       Labels:. 8K0-907-064-46.clb
   Part No SW: 8K0 907 064 HM    HW: 8K0 907 064 GM
   Component: BCM2 2.0      H13 0641 
   Revision: 00002001    Serial number: 0314303155   
   Coding: 0106023A00FA404580B0013200000000
   Shop #: WSC 00046 000 00000
   VCID: 0256E48954093EDBF17-8056

   Subsystem 1 - Part No SW: 8K0 959 719 B    HW: 8K0 959 719
   Component: GTO BF  H01 0080
   Serial number: 00000000000000722365

   Subsystem 2 - Part No: 1K0 951 605 C
   Component: LIN BACKUP HO  H05 1501

   Subsystem 3 - Part No SW: 8K0 959 591 B    HW: 8K0 959 591
   Component: J245 PS050  H08 0043

No fault code found.

-------------------------------------------------------------------------------
Address 47: Sound System (J525)       Labels:. 8T0-035-223-BOM.clb
   Part No SW: 8T1 035 223 A    HW: 8T1 035 223 A
   Component: DSP Prem      H05 0030 
   Revision: 00005001    Serial number: 94813019669503
   VCID: 2D0C6735BD1711A37C5-8078

1 Fault Found:
03029 - Subwoofer (R157)
            011 - Open Circuit
             Freeze Frame:
                    Fault Status: 01101011
                    Fault Priority: 5
                    Fault Frequency: 1
                    Reset counter: 228
                    Time Indication: 0

             Freeze Frame:
                    Voltage: 11.60 V
                    Temperature: 23.0∞C
                    Temperature: 23.0∞C
                    Bin. Bits: 00000100


-------------------------------------------------------------------------------
Address 52: Door Elect, Pass. (J387)       Labels:. 8K0-959-792.clb
   Part No SW: 8T0 959 792 P    HW: 8T0 959 792 G
   Component: TSG BF        H09 0305 
   Revision: --------    Serial number: --------------
   Coding: 011C13204E00410001
   Shop #: WSC 06325 000 00000
   VCID: 55FCEFD5F5077963E45-8000

No fault code found.

-------------------------------------------------------------------------------
Address 53: Parking Brake (----)       Labels: 8K0-907-801-V2.clb
   Part No SW: 8K0 907 801 M    HW: 8K0 907 801 J
   Component: EPB-4         H01 0004 
   Revision: --------    Serial number: 30000000100284
   ASAM Dataset: EV_ParkiBrake 001028
   ROD: EV_ParkiBrake_AU48.rod
   VCID: 3924436579DFBD03E0D-806C

No fault code found.

-------------------------------------------------------------------------------
Address 56: Radio (R)       Labels:. 4F0-035-0xx-56.clb
   Part No SW: 4G0 035 082 G    HW: 4G0 035 082
   Component: Radio U SIRIU H60 0133 
   Revision: AB001007    Serial number: 156I00D7903365
   Coding: 020007010000000001
   Shop #: WSC 06325 000 00000
   VCID: 241A8211EEDDD0EBA3B-8070

No fault code found.

-------------------------------------------------------------------------------
Address 5F: Information Electr. (J794)       Labels:. 4E0-035-6xx-5F.clb
   Part No SW: 8R1 035 746 D    HW: 8R1 035 746 D
   Component: H-BNT-NA      H40 0738 
   Revision: --------    Serial number: 204I60D7599267
   Coding: 110200000206A1EF45028B4E00000403140000000000000000
   Shop #: WSC 06325 000 00000
   VCID: 382246614255A40B1F3-806C

   Subsystem 1 - Part No: 8R0 060 884 BD
   Component: NAR 2013/2014  0802

   Subsystem 2 - Part No SW: 8R0 919 604 A    HW: 8R0 919 604 A
   Component: DU7 High  H42 0104
   Serial number: A130HV0D2813835    

   Subsystem 3 - Part No SW: 8T0 919 611 L    HW: 8T0 919 611 C
   Component: E0380 Bedient  H02 0030
   Serial number: 00000001612708     

   Subsystem 4 - Part No: 8R0 060 961 F
   Component: CD-Database  5298

No fault code found.

-------------------------------------------------------------------------------
Address 62: Door, Rear Left (J388)       Labels:. 8K0-959-795.clb
   Part No SW: 8T0 959 795 Q    HW: 8T0 959 795 H
   Component: TSG HL        H07 0305 
   Revision: --------    Serial number: --------------
   Coding: 010C13204000210001
   Shop #: WSC 06325 000 00000
   VCID: 59E4E3E5991F5D03C0D-800C

No fault code found.

-------------------------------------------------------------------------------
Address 6C: Back-up Cam.        Labels: 8T0-907-441.clb
   Part No SW: 8T0 907 441 C    HW: 4L0 907 441 B
   Component: J772__Rearview      0040 
   Revision: --H08---    Serial number: 525PA8-J3791T7
   Coding: 1000006
   Shop #: WSC 06325 000 00000
   VCID: 382246614E55A40B1F3-806C

1 Fault Found:
02283 - Video Connection to Output [End Unit]
            011 - Open Circuit - Intermittent
             Freeze Frame:
                    Fault Status: 00101011
                    Fault Priority: 3
                    Fault Frequency: 1
                    Reset counter: 14
                    Mileage: 96752 km
                    Time Indication: 0
                    Date: 2022.11.02
                    Time: 18:09:07

             Freeze Frame:
                        Term 15 On
                        Reverse ON
                    Count: 4


-------------------------------------------------------------------------------
Address 72: Door, Rear Right (J389)       Labels:. 8K0-959-794.clb
   Part No SW: 8T0 959 795 Q    HW: 8T0 959 795 H
   Component: TSG HR        H07 0305 
   Revision: --------    Serial number: --------------
   Coding: 010C13204000210001
   Shop #: WSC 06325 000 00000
   VCID: 59E4E3E5991F5D03C0D-800C

No fault code found.

-------------------------------------------------------------------------------
Address A9: Struct. Borne Sound
Cannot be reached

End----------(Elapsed Time: 01:51, VBatt start/end: 14.0V/14.1V)-----------
 
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   #2  

Uwe

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Hi and welcome.

My gut says you need a steering rack. I believe the position sensor/resolver is internal and not serviceable.

But if anyone else has any better ideas or info, please chime in.

-Uwe-
 
   #3  

DrPeter

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Hi there,

There is an extended warranty from Audi for many of these failing power steering racks. Also, many owners have received a letter regarding this concern!

"Limited extended warranty coverage for electromechanical steering unit for certain 2011-2016 model year a4, a4 allroad, a5, s5, rs5, q5, sq5, A6, s6, a7, rs7, a8, and s8 vehicles."

I would call Audi Customer Service and give them the VIN to be sure. They can tell you, better than the dealer can!


1 (800) 822-2834

Also DO NOT clear any fault codes!!! If you do, they may not be able to take care of this for you!!


Let us know how this works out for you too!!

Good luck and do not take no for an answer :p


drpeter
 
   #4  

Joe_ali

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The rack was working fine, until I decided to remove just the module and put it in another car to verify if that one had a bad rack or just a bad module. plugged this module back in to its original spot and threw these codes. I have read that reprogramming it is needed as the sensors have lost their calibration.
 
   #5  

JMR

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you either damaged the unit in the swap or something else happened. You can try and do the steering stop learning like in any other car needing one ( start engine , idle running ,left turn max and hold , count 10 secs, right turn max and hold , count 10 secs , then center , ign off , then ign on. ) But i m not sure if it would help with the other codes ( 7341632 , Values from the resolver (critical error), [ Werte vom Resolver (kritischer Fehler).
 
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   #6  

Joe_ali

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the steering end stops relearning is not possible because the steering is stiff with a red steering wheel sign. usually if its the yellow sign and the steering feel is about normal, the end stops learning will go through.
 
   #7  

Badea_Cristian

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Try to reflash with ODIS. If error still present than you mess-up something.
Try to check electrical connection again if reflashing doesn't help you.
 
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   #8  

EuroX

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As per your vin this vehicle has extended warranty for steering rack replacement. This was a known issue and Audi has extended the warranty on some models for this problem. Extension is for 10 years or 125k miles. It looks like your vehicle qualifies for the extension as long as it wasn't in a accident or total loss. Warranty extension code :
U45-STEERING BOX EXT 10/125mi/200km US/CAN

Rack will be changed free of charge as long as there isnt any damage due to outside influence. Take care.
 
   #9  

Joe_ali

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Just circling back here to let folks know that the issue was indeed a dead rack. when I had previously replaced the module only, the dead mechanical part of the rack messed up the internal sensors of the module and fried it. went through 3 modules to find out the hard way that a new/used rack is needed. I had also tried to refresh it using ODIS but no luck either.
 
   #10  

EuroX

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Glad you got it sorted out.
 
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