Still under review bought vcds in 2018

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   #1  

senjers

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I've tried and had no response to being verified. I don't know what email we used my friend and I share the vcds.
 
   #2  

stefdds

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I would try again and send a email to RT support! Or, have the distributor you purchased it from help you (?). Cheers.
 
   #3  

senjers

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I just checked and I bought it from Marshalls Industrial Direct in 2018 with the same email I use for this site.
 
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stefdds

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Sounds good ; send a email to RT or follow the instructions in the link I posted in #2 and you should be all set. If you can send them a photo/screen shot of any documentation (your name showing the original purchase), that may be helpful as well. They get busy, so you may need to follow up with them a couple of times.
 
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senjers

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Could someone please look into account as I am still not verified. Thanks.
 
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Uwe

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That's because you're using a system that's registered to someone else.

-Uwe-
 
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senjers

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How do I register my name?
 
   #10  

senjers

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It doesnt appear I can, I have the receipt available from Marshalls Industrial Direct for £299. I bought the version for up to 10 cars,
 
   #11  

stefdds

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I bought the version for up to 10 cars,


Evidently its not currently in your name, were you personally the original purchaser at Marshalls? Perhaps you friend that you share it with registered it ?? Does the receipt have your name on it?

If it is in another's name , verification is contingent on option #3. As mentioned in post #7, look at the "About" tab / screen on VCDS as that is who is registered.
 
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PetrolDave

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   #13  

Uwe

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I just checked and I bought it from Marshalls Industrial Direct in 2018 with the same email I use for this site.
We do not have access to Marshalls' sales records along with a link to this thread.

It doesnt appear I can, I have the receipt available from Marshalls Industrial Direct for £299. I bought the version for up to 10 cars,
If you have the receipt in your name, please e-mail it to Sales@Ross-Tech.com. In that case, we will remove the other person's info from our records for this system.

As I understand it - each cable can only be registered in one person's name
That is correct.

there-can-be-only-one.jpg


:D

-Uwe-
 
   #14  

JBD

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Thanks I am now verified.
 
   #15  

Uwe

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JMR

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