Fault codes no longer correctly decoded after updating HexNet

   #1  

Northman

Verified VCDS User
Verified
Joined
Feb 22, 2021
Messages
5
Reaction score
5
Location
UK
VCDS Serial number
C?ID=339898
So, after owning a HexNet for 2.5 years it was time to update it to the latest firmware and dataset which was eventually accomplished after a little difficulty with the DS/ASAM dataset. Following the finally successful update VCDS no longer recognises the 2 fault codes my VW had related to the passenger door 00097 and 00929. Prior to the update these were correctly decoded as an Electrical Fault in Circuit 012 and Implausible Signal 008. Now with the very latest update both these codes show as "unknown faultcode". Anyone any idea why or what I might have done wrong? There are no updates showing on VCDS Mobile or through Mac HexNetConfig (I don't own a PC). The only thing I notice is that the new version of VCDS says the codes are 000097 and 000929, i.e. an extra leading zero... Any thoughts to help?

Versions of firmware etc:

Fault codes before update:

Same fault codes after update:
 

Uwe

Benevolent Dictator
Staff member
Joined
Jan 29, 2014
Messages
31,618
Reaction score
22,590
Location
USA
VCDS Serial number
HC100001
That's, uhm... Interesting. @Shaun?

-Uwe-
 

Shaun

Ross-Tech Employee
Ross-Tech Employee
Joined
Jan 29, 2014
Messages
1,031
Reaction score
1,660
Location
USA
Do you have complete before and after autoscans you can post?
 

Northman

Verified VCDS User
Verified
Joined
Feb 22, 2021
Messages
5
Reaction score
5
Location
UK
VCDS Serial number
C?ID=339898
Thanks for the replies so far.

No before scan available sorry. The post-update scan is below.

If you search for 000929 fault code on the Ross-tech website then nothing shows up. 00929 however does..... I presume any other fault codes the car throws in future are not going to be decoded either as things stand using VCDS-mobile?

Code:
VCDS Mobile 0.4529.0.4

VCDS Mobile: 0.4529
Data Version: 30000060

Scan: 01 03 08 09 15 16 17 19 25 42 44 46 52 56

01-Engine -- Status: OK 0000
03-ABS Brakes -- Status: OK 0000
08-Auto HVAC -- Status: OK 0000
09-Cent. Elect. -- Status: OK 0000
15-Airbags -- Status: OK 0000
16-Steering wheel -- Status: OK 0000
17-Instruments -- Status: OK 0000
19-CAN Gateway -- Status: OK 0000
25-Immobilizer -- Status: OK 0000
42-Door Elect, Driver -- Status: OK 0000
44-Steering Assist -- Status: OK 0000
46-Central Conv. -- Status: OK 0000
52-Door Elect, Pass. -- Status: Malfunction 0010
56-Radio -- Status: OK 0000



-----------------------------------------------------------------
Address 01: Engine    Labels: 03G-906-016-BKD.clb
    Part No SW: 03G 906 021 PP    HW: 03G906021AN
    Component: R4 2,0L EDC  000SG   4661
    Revision: --H07---    Serial Number: VWX7Z0H13N6996
    Coding: 0000072
    Shop #: WSC 00691 210 87178
    VCID: 7CBB67F340017760B0CAE6-8029

No fault codes found.

-----------------------------------------------------------------
Address 03: ABS Brakes    Labels: 
    Part No SW: 1K0 907 379 AC    HW: 1K0907379AC
    Component: ESP FRONT MK60       0101
    Revision: 00H11001
    Coding: 0023170
    Shop #: WSC 01279 785 00200
    VCID: 73A94CCF6D5F3818E19045-8026

No fault codes found.

-----------------------------------------------------------------
Address 08: Auto HVAC    Labels: 1K0-820-047.lbl
    Part No SW: 1K0 820 047 HN    HW: 1K0820047HN
    Component: Climatic PQ35   142  1111
    Revision: 00142031    Serial Number: 00000000000000
    Shop #: WSC 00000 000 00000
    VCID: 77B178DF79275438DDB891-8022

No fault codes found.

-----------------------------------------------------------------
Address 09: Cent. Elect.    Labels: 3C0-937-049-30-H.lbl
    Part No SW: 3C0 937 049 AJ    HW: 3C0937049AJ
    Component: Bordnetz-SG     H54  2202
    Revision: 00H54000    Serial Number: 00000008021176
    Coding: E5898F2700041500471400001400000000087F075C000100000000000000
    Shop #: WSC 00000 785 00200
    VCID: 71A546C717430A08137C6F-8024

    Subsystem 1 -     Part No SW: 1K2-955-119-E    Labels: 1Kx-955-119.clb
    Component: Wischer 010208 021   0501
    Coding: 0038805

    Subsystem 2 -     Part No SW: 1K0-955-559-AF    Labels: 1K0-955-559-AF.clb
    Component: RLS     180208 046   0204
    Coding: 0208933

No fault codes found.

-----------------------------------------------------------------
Address 15: Airbags    Labels: 1K0-909-605.lbl
    Part No SW: 1K0 909 605 T    HW: 1K0909605T
    Component: 38 AIRBAG VW8   020  2300
    Revision: 05020000    Serial Number: 0038PD1TFMK7  
    Coding: 0013112
    Shop #: WSC 01269 785 00200
    VCID: 3D3DAAF71B9BBE68C77413-8068

    Subsystem 1 -     Serial Number: 6332MSME2F7460207

    Subsystem 2 -     Serial Number: 6342MSME2F70782DQ

    Subsystem 3 -     Serial Number: 6352QSME51593A65L

    Subsystem 4 -     Serial Number: 6362QSME51723837E

No fault codes found.

-----------------------------------------------------------------
Address 16: Steering wheel    Labels: 1K0-953-549-MY8.lbl
    Part No SW: 1K0 953 549 BN    HW: 1K0953549BN
    Component: J0527           752  0100
    Coding: 0000012
    Shop #: WSC 01279 785 00200
    VCID: 7F4190FF51176C7895E8C9-802A

No fault codes found.

-----------------------------------------------------------------
Address 17: Instruments    Labels: 1K0-920-xxx-17.lbl
    Part No SW: 1K0 920 964 B    HW: 1K0920964B
    Component: KOMBIINSTRUMENT VDD  1212
    Revision: V0002000    Serial Number: VWX7Z0H13N6996
    Coding: 0003403
    Shop #: WSC 00011 888 96745
    VCID: 2C1B97B3F0E127E060AA56-8079

No fault codes found.

-----------------------------------------------------------------
Address 19: CAN Gateway    Labels: 1K0-907-530-V3.clb
    Part No SW: 1K0 907 530 L    HW: 1K0907951
    Component: J533  Gateway   H07  0052
    Revision:   H07 01    Serial Number: 060208F1001399
    Coding: E9801F060002020001
    Shop #: WSC 01279 785 00200
    VCID: 302383C3DCC943005CF2A2-8065

No fault codes found.

-----------------------------------------------------------------
Address 25: Immobilizer    Labels: 1K0-920-xxx-25.clb
    Part No SW: 1K0 920 964 B    HW: 1K0920964B
    Component: IMMO            VDD  1212
    Revision: V0002000    Serial Number: VWX7Z0H13N6996
    Shop #: WSC 00000 000 00000
    VCID: 2C1B97B3F0E127E060AA56-8079

No fault codes found.

-----------------------------------------------------------------
Address 42: Door Elect, Driver    Labels: 1K0-959-701-MIN3.clb
    Part No SW: 1K0 959 701 M    HW: 1K0959701M
    Component: Tuer-SG         006  1208
    Coding: 0000564
    Shop #: WSC 01279 785 00200
    VCID: 3833BBE334B99B401422DA-806D

No fault codes found.

-----------------------------------------------------------------
Address 44: Steering Assist    Labels: 1Kx-909-144-G2V3.clb
    Part No SW: 1K2 909 144 M    
    Component: EPS_ZFLS Kl.069 H08  1901
    Shop #: WSC 00000 028 00001
    VCID: 362FB5DB3EAD6D30060EE4-8063

No fault codes found.

-----------------------------------------------------------------
Address 46: Central Conv.    Labels: 1K0-959-433-MIN.clb
    Part No SW: 1K0 959 433 AJ    
    Component:    KSG               0401
    Coding: 01C802087F2D8405485AC69010CC
    Shop #: WSC 00000 785 00200
    VCID: 78B37BE374395B40D4A29A-802D

    Subsystem 1 -     Part No SW: 1K0-951-605-D
    Component: LIN BACKUP HORN H08  9001

    Subsystem 2 -     Part No SW: 1K0-951-178-A
    Component: Neigungssensor  003  0203

    Subsystem 3 -     Part No SW: 1K0-951-178-A
    Component: Innenraumueberw.003  0203

No fault codes found.

-----------------------------------------------------------------
Address 52: Door Elect, Pass.    Labels: 1K0-959-702-MIN3.clb
    Part No SW: 1K0 959 702 M    HW: 1K0959702M
    Component: Tuer-SG         006  1208
    Coding: 0000564
    Shop #: WSC 01279 785 00200
    VCID: 3935BEE70FB38248EB2CC7-806C

2 Faults Found:
000097 - 024940 - Unknown faultcode

000929 - 237928 - Unknown faultcode


-----------------------------------------------------------------
Address 56: Radio    Labels: 1K0-035-1xx-56.lbl
    Part No SW: 1K0 035 186 AD    
    Component: Radio GR0       034  0033
    Revision: 0003404S    Serial Number: VWZ2Z2H5630707
    Coding: 0040400
    Shop #: WSC 01279 785 00200
    VCID: 68932BA32499CBC04402CA-803D

No fault codes found.

End--(Elapsed Time: 01:43, VBatt start/end: 12.5/12.5 Vign: 12.5)-
 

Northman

Verified VCDS User
Verified
Joined
Feb 22, 2021
Messages
5
Reaction score
5
Location
UK
VCDS Serial number
C?ID=339898
@Shaun

I have a couple of pre-update individual fault code logs (since fixed) like this one, that shows the old VCDS software version I was using if that is any help. I think the DS version pre-update was 00000030.

Code:
#hndoc:?docid=0000681C&xt=hnh:E759A8360FB07DEE87AF2E25FEAC6A1E901B7D621F057FEFCB046AE9A66CA0D0
Sun,Dec,13,2020,14:43:13  VCDS Mobile 0.4436.0.4


Address 56: Radio    Labels:1K0-035-1xx-56.lbl
    Part Number SW: 1K0-035-186-AD   
    Component: Radio GR0       034  0033
    Revision: 0003404S    Serial Number: VWZ2Z2H5630707
    Coding: 0040400
    Shop #: WSC 01279 785 00200
    VCID: 68932BA32499CBC044022F-803D

  
1 Fault Found:
00856 - Radio Antenna
    007 - Short to Ground
 

Shaun

Ross-Tech Employee
Ross-Tech Employee
Joined
Jan 29, 2014
Messages
1,031
Reaction score
1,660
Location
USA
It would be helpful if you could make a debug log level 002f while requesting faultcodes from the 52 module. Go to [Options] -> debug level = 002f -> [Submit] then check for faultcodes.

Edit: these codes are working for me. I suspect something might be corrupted with the data on your sd card, but a debug log would help confirm.
 
Last edited:

Northman

Verified VCDS User
Verified
Joined
Feb 22, 2021
Messages
5
Reaction score
5
Location
UK
VCDS Serial number
C?ID=339898
@Shaun
Debug log sent via the [Saved Files] -> [Options] -> [Upload] menu.
 

Dana

Administrator
Staff member
Ross-Tech Employee
Joined
Jan 29, 2014
Messages
4,397
Reaction score
6,449
Location
Western PA, USA
Thanks David,

It looks like you have an issue with the specially formatted Micro SD card inside your HEX-NET. Because you purchased from a local distributor I believe the best option is to get you in touch with Gendan Limited. As long as you have a T10 screwdriver a self-repair is likely the best option moving forward.

I'll tag @Mike@Gendan here so he is notified about this thread but we should transition to email so that we can confirm your shipping address hasn't changed.

Best,
Dana
 

Northman

Verified VCDS User
Verified
Joined
Feb 22, 2021
Messages
5
Reaction score
5
Location
UK
VCDS Serial number
C?ID=339898
An update to this issue: Fitting a new SD card, kindly provided by Ross-Tech/Gendan, has resolved the issue. The card arrived today (thanks @Mike@Gendan for providing this and for answering my several emails) and after going through the various stages of updates taking a few hours, the HexNet is fully uptodate and is correctly showing the VW error codes. Thanks as well to @Uwe, @Shaun and @Dana for responding to my issue so promptly - great Customer Service!!

Do you want the old corrupted SD card back?
 

Bruce

Active Member
Staff member
Ross-Tech Employee
Joined
Jan 30, 2014
Messages
1,644
Reaction score
2,961
Location
Near Philadelphia, PA, USA
VCDS Serial number
--------
I can't see a reason for getting it back. The failure mode on these usually involves the area of the SD card used by the internal processor to keep track of file information. When that gets corrupted, there is no restoration process that we have. You can pitch it.
 
Top