SECTION 1:
Auto-Scan, part 1, the basics
Auto-Scan, part 2, for professionals
SECTION 2:
This service is for our professional customers that have signed up for our Paid Tech Support.
Still looking at the results of the Auto-Scan:
Once the Auto-Scan is complete, click on the small VCDS icon in the top left corner, then select [Copy and Submit Auto-Scan]:
This will load up a special web page. Fill out the form. Where it ask for the Short Serial Number, look on your Ross-Tech device, you will find that on the sticker. It might be something like HCxxxxxx or HN2-xxxxxx. In the Comments box, right click your mouse and then select [Paste]. You will see the data from the Auto-Scan populate the Comments field. Then click [Send Email] at the bottom.
SECTION 3:
This service is for our professional customers that have signed up for our Paid Tech Support.
You ran an Auto-Scan but then exited out:
From the first screen of VCDS, click on [Auto-Scan] and then click the small VCDS icon in the top left corner, then select [Load from disk and Submit]:
The Open dialog window will show the all of the Auto-Scans that are automatically saved.
The file name will have the car's VIN in it. You can have Windows sort by [Date modified] so that the most recent Auto-Scans are at the top of the list. Click on the Auto-Scan file you wish to send to highlight it, then click on the [Open] button.
This will load up a special web page. Fill out the form. Where it ask for the Short Serial Number, look on your Ross-Tech device, you will find that on the sticker. It might be something like HCxxxxxx or HN2-xxxxxx. In the Comments box, right click your mouse and then select [Paste]. You will see the data from the Auto-Scan populate the Comments field. Then click [Send Email] at the bottom.
Bonus Pro Tip:
When you are in the Open dialog window, you can filter out other Auto-Scans so you can find an Auto-Scan you've done sometime in the past.
In the "File name:" field, type in *??????*, with ?????? being the last 6 digits of the VIN.
In that example, I've typed in *504687*, then hit [Enter]. Now only Auto-Scan files that have those 6 digit number in the file name are shown, thus one result for VIN 1V2CR2CA1SC504687. Click on that Auto-Scan file then [Open].
Auto-Scan, part 1, the basics
Auto-Scan, part 2, for professionals
SECTION 2:
This service is for our professional customers that have signed up for our Paid Tech Support.
Still looking at the results of the Auto-Scan:
Once the Auto-Scan is complete, click on the small VCDS icon in the top left corner, then select [Copy and Submit Auto-Scan]:
This will load up a special web page. Fill out the form. Where it ask for the Short Serial Number, look on your Ross-Tech device, you will find that on the sticker. It might be something like HCxxxxxx or HN2-xxxxxx. In the Comments box, right click your mouse and then select [Paste]. You will see the data from the Auto-Scan populate the Comments field. Then click [Send Email] at the bottom.
SECTION 3:
This service is for our professional customers that have signed up for our Paid Tech Support.
You ran an Auto-Scan but then exited out:
From the first screen of VCDS, click on [Auto-Scan] and then click the small VCDS icon in the top left corner, then select [Load from disk and Submit]:
The Open dialog window will show the all of the Auto-Scans that are automatically saved.
The file name will have the car's VIN in it. You can have Windows sort by [Date modified] so that the most recent Auto-Scans are at the top of the list. Click on the Auto-Scan file you wish to send to highlight it, then click on the [Open] button.
This will load up a special web page. Fill out the form. Where it ask for the Short Serial Number, look on your Ross-Tech device, you will find that on the sticker. It might be something like HCxxxxxx or HN2-xxxxxx. In the Comments box, right click your mouse and then select [Paste]. You will see the data from the Auto-Scan populate the Comments field. Then click [Send Email] at the bottom.
Bonus Pro Tip:
When you are in the Open dialog window, you can filter out other Auto-Scans so you can find an Auto-Scan you've done sometime in the past.
In the "File name:" field, type in *??????*, with ?????? being the last 6 digits of the VIN.
In that example, I've typed in *504687*, then hit [Enter]. Now only Auto-Scan files that have those 6 digit number in the file name are shown, thus one result for VIN 1V2CR2CA1SC504687. Click on that Auto-Scan file then [Open].
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