SECTION 1:
Auto-Scan, part 1, the basics
Auto-Scan, part 2, for professionals
SECTION 2:
This service is for our professional customers that have signed up for our Paid Tech Support.
Still looking at the results of the Auto-Scan:
Once the Auto-Scan is complete, click on the small VCDS icon in the top left corner, then select [Copy and Submit Auto-Scan]:
This will load up a special web page. Fill out the form. Where it ask for the Short Serial Number, look on your Ross-Tech device, you will find that on the sticker. It might be something like HCxxxxxx or HN2-xxxxxx. In the Comments box, right click your mouse and then select [Paste]. You will see the data from the Auto-Scan populate the Comments field. Then click [Send Email] at the bottom.
SECTION 3:
This service is for our professional customers that have signed up for our Paid Tech Support.
You ran an Auto-Scan but then exited out:
From the first screen of VCDS, click on the small VCDS icon in the top left corner, then select [Open VCDS folder]:
Locate the Scans folder and go into it:
Auto-Scans are automatically saved into this folder. The file name will have the car's VIN in it. You can use the "Search Scan" field (upper right) to help find past scans. Search for * (Asterisk) plus the last six digits of the VIN. Example, if the VIN is 3VV3B7AX0MM036920, then search for *036920. This will filter out the other VINs that don't have that number.
Once you locate the Auto-Scan, double click on it to open it up. Windows should open it up with Notepad. Click on [Edit] and then select [Select All]:
Now click on [Edit] and then select [Copy]:
Now back to VCDS and from first screen click on [Applications] and then click on [Upload debug/log files] . This will load up a special web page. Fill out the form. Where it ask for the Short Serial Number, look on your Ross-Tech device, you will find that on the sticker. It might be something like HCxxxxxx or HN2-xxxxxx. In the Comments box, right click your mouse and then select [Paste]. You will see the data from the Auto-Scan populate the Comments field. Then click [Send Email] at the bottom.
Auto-Scan, part 1, the basics
Auto-Scan, part 2, for professionals
SECTION 2:
This service is for our professional customers that have signed up for our Paid Tech Support.
Still looking at the results of the Auto-Scan:
Once the Auto-Scan is complete, click on the small VCDS icon in the top left corner, then select [Copy and Submit Auto-Scan]:
This will load up a special web page. Fill out the form. Where it ask for the Short Serial Number, look on your Ross-Tech device, you will find that on the sticker. It might be something like HCxxxxxx or HN2-xxxxxx. In the Comments box, right click your mouse and then select [Paste]. You will see the data from the Auto-Scan populate the Comments field. Then click [Send Email] at the bottom.
SECTION 3:
This service is for our professional customers that have signed up for our Paid Tech Support.
You ran an Auto-Scan but then exited out:
From the first screen of VCDS, click on the small VCDS icon in the top left corner, then select [Open VCDS folder]:
Locate the Scans folder and go into it:
Auto-Scans are automatically saved into this folder. The file name will have the car's VIN in it. You can use the "Search Scan" field (upper right) to help find past scans. Search for * (Asterisk) plus the last six digits of the VIN. Example, if the VIN is 3VV3B7AX0MM036920, then search for *036920. This will filter out the other VINs that don't have that number.
Once you locate the Auto-Scan, double click on it to open it up. Windows should open it up with Notepad. Click on [Edit] and then select [Select All]:
Now click on [Edit] and then select [Copy]:
Now back to VCDS and from first screen click on [Applications] and then click on [Upload debug/log files] . This will load up a special web page. Fill out the form. Where it ask for the Short Serial Number, look on your Ross-Tech device, you will find that on the sticker. It might be something like HCxxxxxx or HN2-xxxxxx. In the Comments box, right click your mouse and then select [Paste]. You will see the data from the Auto-Scan populate the Comments field. Then click [Send Email] at the bottom.
