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Yeah, I'm confused myself. I just listed my car on the recall site you gave me so let's see if NHTSA can help me.
2009 VW Rabbit ABS Module Change with Code Rejected Error 12
- Thread starter pdx96
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Just an update.
I got off the phone with VW and it was a pain. I filed a complaint on the link you provided me but here's what they told me.
According to their records, they did a software fix on the module. It is only if the software fix did not fix the problem, then they will need to do a hardware replacement. But because it worked, then I do not qualify for hardware replacement, even if it's broken now. And because I waited 3 years to bring it up, it definitely won't qualify. I told them that my error light turned on several years ago and we called them but they said it was not covered under the recall so we left the problem as is and I finally had the time to work on it.
They said that even if this is true, I replaced the part and me touching it will void the recall fix.
They said that they can investigate this further but it will cost me $140 (by the hour) and if they can make a case for me.
Background Info:
I always go to the same dealer to do all the work, including recalls, that I purchased the car from. When the error light turned back on again, they told me that the recall doesn't cover it. This is the first time for me working with a new dealer but they gave me the same story.
I also purchased the ABS module brand new from eBay. Before I did, I called the dealer to give them my VIN so they can give me the correct model number for the ABS. They may give me grief for that upon inspection.
Options:
They gave me several options.
1 - Put the original part back in the car and troubleshoot it. I didn't go with this because they're going to charge me a crazy amount to tell me that it needs to be replaced and will charge me to replace it, which I did the diagnosis, the replacement, and the brake bleed already.
2 - Toubleshoot what I have installed.
Add On - I can elect them to also investigate this further through their warranty people but it will cost an additional $140 for the labor. I really don't get this but I'm not sure how to fight it.
So I went with option 2 for now and I'll determine how to fight them later.
One last thing I forgot to mention, he said something about a 15 year warranty which since my car is a 2009, it meets one of the qualifications for a recall. I told him that I didn't think recalls have an expiration date and that it's not a warranty. He said it's the same thing and thus their warranty people will need to look into it.
What does that even mean?
I got off the phone with VW and it was a pain. I filed a complaint on the link you provided me but here's what they told me.
According to their records, they did a software fix on the module. It is only if the software fix did not fix the problem, then they will need to do a hardware replacement. But because it worked, then I do not qualify for hardware replacement, even if it's broken now. And because I waited 3 years to bring it up, it definitely won't qualify. I told them that my error light turned on several years ago and we called them but they said it was not covered under the recall so we left the problem as is and I finally had the time to work on it.
They said that even if this is true, I replaced the part and me touching it will void the recall fix.
They said that they can investigate this further but it will cost me $140 (by the hour) and if they can make a case for me.
Background Info:
I always go to the same dealer to do all the work, including recalls, that I purchased the car from. When the error light turned back on again, they told me that the recall doesn't cover it. This is the first time for me working with a new dealer but they gave me the same story.
I also purchased the ABS module brand new from eBay. Before I did, I called the dealer to give them my VIN so they can give me the correct model number for the ABS. They may give me grief for that upon inspection.
Options:
They gave me several options.
1 - Put the original part back in the car and troubleshoot it. I didn't go with this because they're going to charge me a crazy amount to tell me that it needs to be replaced and will charge me to replace it, which I did the diagnosis, the replacement, and the brake bleed already.
2 - Toubleshoot what I have installed.
Add On - I can elect them to also investigate this further through their warranty people but it will cost an additional $140 for the labor. I really don't get this but I'm not sure how to fight it.
So I went with option 2 for now and I'll determine how to fight them later.
One last thing I forgot to mention, he said something about a 15 year warranty which since my car is a 2009, it meets one of the qualifications for a recall. I told him that I didn't think recalls have an expiration date and that it's not a warranty. He said it's the same thing and thus their warranty people will need to look into it.
What does that even mean?
Jack@European_Parts
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Did you do all this via email to document it?
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I emailed them but they called me back. It took them almost a week to get back to me. I've printed out the links you've given me so when I drop my car off in two days, I'm also going to talk to another service person there.
Jack@European_Parts
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You are going to request written record going forward "only" & with NO more talking right?
Doesn't that sound evasive?
Doesn't that sound evasive?
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Yeah, I have an appointment with them and I'll talk to the service manager about this. Good point, I'll get this in writing. I have already submitted a recall complaint to NHTSA. Do you know the best organization to bring this up to once I obtained a written statement? Or should I wait for NHTSA to respond back and work with them instead?
And yes, they are evasive and dismissive even on the phone.
Thanks!
And yes, they are evasive and dismissive even on the phone.
Thanks!
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Another update, I pressed but they refuse to put it into writing. They said that the receipt is enough documentation for whatever I'm trying to do with the document. So the two items I request them to write down.
The recall cannot be honored because I did a software fix in 2017.
The recall cannot be honored because I swapped out the module.
The guy said he's been working for 20 years and this is the basic procedure. I told him that the purpose of the documentation isn't to get anyone in trouble but just to detail the reason why I went with this route. But still got nothing. This guy is different from the guy I spoke to on the phone so I'm not sure what's up with this dealership.
The recall cannot be honored because I did a software fix in 2017.
The recall cannot be honored because I swapped out the module.
The guy said he's been working for 20 years and this is the basic procedure. I told him that the purpose of the documentation isn't to get anyone in trouble but just to detail the reason why I went with this route. But still got nothing. This guy is different from the guy I spoke to on the phone so I'm not sure what's up with this dealership.
So the recall was done in 2017 and software installed and a scan was made and you did not get the codes that VW looks for to replace the module right there, a few years later you get one of the two codes VW looks for, your first scan clearly show one of the two codes that would qualify for them to make the free replacement of module. The dealer tells you not their problem but yours and then gives you the part number for a replacement module. You then take it upon yourself to make repairs.
If that is the case I would be talking with VW customer care about the dealer inaction to correct the situation.
If that is the case I would be talking with VW customer care about the dealer inaction to correct the situation.
Last edited:
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Almost correct. The software update in 2017 did seem to have fixed the issue. About a year later, the traction control and ABS light turned on again and we called the dealership but they said that we have to pay for the fix. Then we drove around with this issue for several years before I decide to fix it myself. That's when I purchased the VCDS a month ago. I got a new module and added the long code. And then from this forum, I was told that what the dealer told me several years ago was incorrect. So I reached out to the dealer and but they're sticking to their word.
Jack provided me the link to NHTSA to file a complaint. Thanks for the advice, I'll also reach out to VW customer care and see if they can do anything.
Jack provided me the link to NHTSA to file a complaint. Thanks for the advice, I'll also reach out to VW customer care and see if they can do anything.
Jack@European_Parts
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What's this stuff mean? 
www.law.cornell.edu
www.federalregister.gov
49 CFR § 573.6 - Defect and noncompliance information report.
Vehicle Defect Reporting Requirements
NHTSA is proposing to require placing a label on the passenger side sun visor of light-duty vehicles that provides information about how to submit a safety-related motor vehicle defect complaint to NHTSA. This rulemaking also proposes updating the required information in 49 CFR 575.6 for defect...
www.federalregister.gov
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Thanks!
I see some links in there that I can probably bring my grievances to. The good news is that the shop charged me one hour of labor to reprogram the module so it's the best outcome I could've hoped for given the situation.
I see some links in there that I can probably bring my grievances to. The good news is that the shop charged me one hour of labor to reprogram the module so it's the best outcome I could've hoped for given the situation.
Jack@European_Parts
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New auto scan please?
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Are you able to see what they did to fix it?
Code:
Thursday,14,January,2021,22:26:54:57467
VCDS -- Windows Based VAG/VAS Emulator Running on Windows 10 x64
VCDS Version: 20.12.0.1 (x64) HEX-V2 CB: 0.4529.4
Data version: 20201125 DS322.1
www.Ross-Tech.com
VIN: WVWBB71K59W135707 License Plate: 614ELC
Mileage: 133370km-82872mi Repair Order:
--------------------------------------------------------------------------------
--------------------------------------------------------------------------------
Chassis Type: 1K (1K0)
Scan: 01 02 03 08 09 15 16 17 19 25 42 44 46 52 56 65
VIN: WVWBB71K59W135707 Mileage: 133370km-82872miles
01-Engine -- Status: OK 0000
02-Auto Trans -- Status: OK 0000
03-ABS Brakes -- Status: OK 0000
04-Steering Angle -- Status: OK 0000
08-Auto HVAC -- Status: OK 0000
09-Cent. Elect. -- Status: OK 0000
15-Airbags -- Status: OK 0000
16-Steering wheel -- Status: Malfunction 0010
17-Instruments -- Status: OK 0000
19-CAN Gateway -- Status: OK 0000
25-Immobilizer -- Status: OK 0000
42-Door Elect, Driver -- Status: OK 0000
44-Steering Assist -- Status: OK 0000
46-Central Conv. -- Status: OK 0000
52-Door Elect, Pass. -- Status: Malfunction 0010
56-Radio -- Status: OK 0000
65-Tire Pressure -- Status: OK 0000
-------------------------------------------------------------------------------
Address 01: Engine (CBU) Labels: 07K-906-055-CBT.clb
Part No SW: 07K 906 055 M HW: 07K 906 055 M
Component: 2,5l R5/4V G 9970
Revision: G6H01--- Serial number: VWX7Z0H93N280W
Coding: 0000075
Shop #: WSC 23073 444 104942
VCID: 3829239E9E5D8C7B8B2-806C
No fault code found.
Readiness: 0000 0000
-------------------------------------------------------------------------------
Address 02: Auto Trans Labels: 09G-927-750.clb
Part No SW: 09G 927 750 JE HW: 09G 927 750 JE
Component: AQ 250 6F 1377
Revision: 00H76000 Serial number:
Coding: 0000840
Shop #: WSC 01357 011 00200
VCID: 7DA7F28AF1FF6953184-8028
No fault code found.
-------------------------------------------------------------------------------
Address 03: ABS Brakes (J104) Labels:. 1K0-907-379-60EC1F.clb
Part No SW: 1K0 907 379 AH HW: 1K0 907 379 AH
Component: ESP MK60EC1 H31 0107
Revision: 00H31001
Coding: 113B400D492500FF881202E492200041300000
Shop #: WSC 24748 003 1048576
VCID: 78A9E39ED2DD4C7B4B2-802C
No fault code found.
-------------------------------------------------------------------------------
Address 08: Auto HVAC Labels: 1K0-820-047.lbl
Part No SW: 1K0 820 047 JL HW: 1K0 820 047 JL
Component: Climatic PQ35 142 1212
Revision: 00142032 Serial number: 00000000000000
Shop #: WSC 00000 000 00000
VCID: 77ABE0A2D3C34303428-8022
No fault code found.
-------------------------------------------------------------------------------
Address 09: Cent. Elect. Labels:. 3C0-937-049-30-M.lbl
Part No SW: 3C8 937 049 D HW: 3C8 937 049 D
Component: Bordnetz-SG H54 2602
Revision: 00H54000 Serial number: 00000008944970
Coding: 108D0F214004150047140000001400000008730B5C000100000000000000
Shop #: WSC 01357 011 00200
VCID: 323D11B67821662BB56-8066
Subsystem 1 - Part No: 1K1 955 119 E Labels: 1KX-955-119.CLB
Component: Wischer 250908 021 0501
Coding: 00038805
Shop #: WSC 01357
No fault code found.
-------------------------------------------------------------------------------
Address 15: Airbags Labels: 1K0-909-605.lbl
Part No SW: 1K0 909 605 AB HW: 1K0 909 605 AB
Component: 6K AIRBAG VW8R 034 8000
Revision: 05034000 Serial number: 003B6D0C34Z1
Coding: 0013899
Shop #: WSC 01357 011 00200
VCID: 6C81CFCE9A85F0DBBFA-8038
Subsystem 1 - Part No: 1K0 959 339 G
Component: BF-Gewichtsens. 007 0007
Subsystem 2 - Serial number: 6332MSME40337108/
Subsystem 3 - Serial number: 6342MSME413553351
Subsystem 4 - Serial number: 6352QSME10024E200
Subsystem 5 - Serial number: 6362QSME650A2918J
Subsystem 6 - Serial number: 63727SME1942621F0
Subsystem 7 - Serial number: 63827SME19426305Y
No fault code found.
-------------------------------------------------------------------------------
Address 16: Steering wheel Labels: 1K0-953-549-MY8.lbl
Part No SW: 1K0 953 549 BF HW: 1K0 953 549 BF
Component: J0527 051 0101
Coding: 0010022
Shop #: WSC 01357 011 00200
VCID: 77ABE0A2D3C34303428-8022
2 Faults Found:
00576 - Terminal 15
012 - Electrical Fault in Circuit - Intermittent
00883 - Ignition Switch (D) Terminal S
012 - Electrical Fault in Circuit - Intermittent
-------------------------------------------------------------------------------
Address 17: Instruments Labels: 1K0-920-xxx-17.lbl
Part No SW: 1K0 920 954 S HW: 1K0 920 954 S
Component: KOMBIINSTRUMENT VDD 1222
Revision: V0003000 Serial number: VWX7Z0H93N280W
Coding: 0007203
Shop #: WSC 01357 011 00200
VCID: 3C213F8EAA65A05B6FA-8068
No fault code found.
-------------------------------------------------------------------------------
Address 19: CAN Gateway Labels:. 1K0-907-530-V3.clb
Part No SW: 1K0 907 530 Q HW: 1K0 907 951
Component: J533 Gateway H07 5063
Revision: H07 01 Serial number: 100908F1000643
Coding: ED801F070002020000
Shop #: WSC 01357 011 00200
VCID: 35372AAA894F7113904-8060
No fault code found.
-------------------------------------------------------------------------------
Address 25: Immobilizer Labels: 1K0-920-xxx-25.clb
Part No SW: 1K0 920 954 S HW: 1K0 920 954 S
Component: IMMO VDD 1222
Revision: V0003000 Serial number: VWX7Z0H93N280W
Shop #: WSC 00000 000 00000
VCID: 3C213F8EAA65A05B6FA-8068
No fault code found.
-------------------------------------------------------------------------------
Address 42: Door Elect, Driver Labels:. 1K0-959-701-MIN3.clb
Part No SW: 1K0 959 701 M HW: 1K0 959 701 M
Component: Tuer-SG 006 1207
Coding: 0001077
Shop #: WSC 01357 011 00200
VCID: 3829239E9E5D8C7B8B2-806C
No fault code found.
-------------------------------------------------------------------------------
Address 44: Steering Assist Labels: 1Kx-909-144-G2V3.clb
Part No: 1K1 909 144 M
Component: EPS_ZFLS Kl.069 H08 1901
Shop #: WSC 00000 028 00001
VCID: 35372AAA894F7113904-8060
No fault code found.
-------------------------------------------------------------------------------
Address 46: Central Conv. Labels:. 1K0-959-433-MAX.clb
Part No SW: 1K0 959 433 CT HW: 1K0 959 433 CT
Component: KSG PQ35 RDK 052 0221
Revision: 00052000 Serial number: 00000000000000
Coding: 139006885103281B0904058FB0080A04889C80
Shop #: WSC 01357 011 00200
VCID: 0451876E9215189B57A-8050
Subsystem 1 - Component: Sounder n.mounted
Subsystem 2 - Component: NGS n.mounted
Subsystem 3 - Component: IRUE n.mounted
No fault code found.
-------------------------------------------------------------------------------
Address 52: Door Elect, Pass. Labels:. 1K0-959-702-MIN3.clb
Part No SW: 1K0 959 702 M HW: 1K0 959 702 M
Component: Tuer-SG 006 1207
Coding: 0001076
Shop #: WSC 01357 011 00200
VCID: 392F269AA557957374C-806C
1 Fault Found:
00110 - Right Mirror Turn Signal Lamp (L132)
012 - Electrical Fault in Circuit
-------------------------------------------------------------------------------
Address 56: Radio Labels: 1K0-035-161.lbl
Part No SW: 1K0 035 161 D HW: 1K0 035 161 D
Component: Radio DE2 018 0021
Revision: 00018000 Serial number: VWZ4Z7H6373128
Coding: 0040401
Shop #: WSC 01357 011 00200
VCID: 2019EBFE26CDE4BB532-8074
No fault code found.
-------------------------------------------------------------------------------
Address 65: Tire Pressure Labels: 3C0-959-433-65.lbl
Part No SW: 1K0 959 433 CT HW: 1K0 959 433 CT
Component: RDK 0450
Revision: 00052000 Serial number: 00000000000000
Coding: 0100101
Shop #: WSC 01357 011 00200
VCID: 0451876E9215189B57A-8050
No fault code found.
End----------(Elapsed Time: 01:02, VBatt start/end: 12.1V/12.1V)-----------