Sticky How to get Verified

[Uwe]

There is only a yellow Tag with a AVTF-Number on the Side with the LED.

For future reference that's a Certificate number and there's a field for that, and only two of those three fields are required.

-Uwe-

 

[lascarica]

Hello,
I've had an account here for a long time, since I bought the interface in 2017 for personal use (and friends-VAG fans), but until now I didn't need to post/ask for a little help from your community. I just now discovered that I have to register to be able to post - in certain areas...
The new technology from the B8 "beats me"... so far with my or my friends' former VAGs, I have managed honorably...
Returning to the problem, I registered my interface, I received the confirmation, I tried to register it in the cloud last week, but I am still not a verified user... How can the problem be solved?
Thanks in advance for your help.

 

[stefdds]

I would monitor and "bump" your post if necessary ; it will be addressed. You can also send a email to
support@ross-tech.com

Be patient.

 

[Uwe]

How can the problem be solved?

-Uwe-

 

[lascarica]

Thank you very much.

 

[sn00pydk]

Hi, i have try to be verified but maybe some gone wrong in registration ?

 

[stefdds]

Hi, i have try to be verified but maybe some gone wrong in registration ?

Did you follow these steps outlined here:

Sticky - How to get Verified

If your status is something other than a "Verified" user, that means we could not find you in our customer records when you joined the forum. This could be due to one of following: 1) You didn't give us enough information. Perhaps you didn't provide a serial number, or maybe you're using a...

forums.ross-tech.com

 

[Uwe]

Hi, i have try to be verified but maybe some gone wrong in registration ?

Fixed / Verified.

-Uwe-

 

[osis]

I have completed the verification process. I can see my forum username in Interface Config options under Registration tab. But my forum status is still unverified. How can I get verified?

 

[Uwe]

How can I get verified?

Verified, but grudgingly, after all the BS you put us through with your first order.

-Uwe-

 

[Mito350]

Hi, I have added my serial number to my profile. The hex v2 adapter is registered on the vcds sw… so I just wait to be verified now?
Regards

 

[Uwe]

I just wait to be verified now?

-Uwe-

 

[Mito350]

TY

 

[forgottenpoles]

Hi @Uwe

Have registered my Hex-V2 just now although the boxes to link or create a new cloud account were disabled, do you mark me as verified manually or should it be automatic?

Let me know if there is anything else I need to provide.

Thanks

Ben

 

[Uwe]

Have registered my Hex-V2 just now although the boxes to link or create a new cloud account were disabled, do you mark me as verified manually or should it be automatic?

Cloud accounts are only applicable to HEX-NET interfaces, not HEX-V2s.

-Uwe-

 

[Rizergt]

Hey @Uwe , i registered my V2 and added my serial # to my profile, are you able to verify me?
Thanks!

 

[Uwe]

i registered my V2 and added my serial # to my profile, are you able to verify me?

-Uwe-

 

[cherokeewheeler]

just updated my profile with my serial number to get verified

 

[Uwe]

just updated my profile with my serial number to get verified

-Uwe-

 

[JustinJM]

I think I did all to be verified. Please advise.