How to get Verified

   #761  

Uwe

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Hi guys, I joined the forum years ago but only recently purchased a full unlimited VIN version of VCDS from Gendan Automotive in the UK.
hyIkMdp.jpg


Gonna merge this into the big, sticky thread where requests like this are normally handled.

-Uwe-
 
   #762  

5UX2BU

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When setting up my account i entered what i thought was the s/n on the VCDS interface, so i discovered it is in the software only when you plug into the vech.
so because of that error, i cannot post in the normal part of the forum.

It is a genuine Rosstech interface purchased from Harding Performance here in Brisbane Australia.(I am the original purchaser)
HEX + CAN
Duel-K & CAN <-> USB
[Redacted] Rev B

is there anyway to validate me or reset the serial number so it can be entered correctly and me be verified.
I have some ABS issues (apparently a common fault in my model 2009 Audi A4 Quattro) ABS pressure sensor failure.

also is there a way to copy /backup the coding & adaptations with this model interface.
when i tried it said i needed to update my interface in order to do the 'whole car scan'

Thanks
Troy
 
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   #763  

5UX2BU

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I have filled out a info sheet for the older gen interfaces if that helps
 
   #764  

Uwe

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I have filled out a info sheet for the older gen interfaces if that helps

hyIkMdp.jpg


Merging this into the big thread where stuff like this is normally handled.

-Uwe-
 
   #765  

xenophon74

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Hello, i just wrote the serial number of the HEX+CAN
Am I certified?
Thank you!
 
   #766  

Uwe

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Hello, i just wrote the serial number of the HEX+CAN
Am I certified?
What you wrote is a Certificate Number, not a serial number, but in any case, you must register your system with us as described in the first post of this thread (you are in category 2) before you can be Verified.

-Uwe-
 
   #768  

Uwe

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can somebody help me to get verified? i submitted the info a long time ago.
Sure, but you joined the forum many months before you registered your product. As has been stated in this thread many times, the only way to address that is to bring it to our attention. Since you have done that now...

hyIkMdp.jpg


-Uwe-
 
   #769  

Rosstastic

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Hi, I had registered for the forum with the serial number on my cable before I had registered my hex-net within the vcds config menu.
I have now done this so hoping my application for approval can now be completed? Saying that I have just noticed the serial number from the about screen of vcds is very different from the one I submitted on my user profile for the forum. Where can I submit this if I need too? cheers
 
   #770  

xenophon74

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What you wrote is a Certificate Number, not a serial number, but in any case, you must register your system with us as described in the first post of this thread (you are in category 2) before you can be Verified.

-Uwe-
Hello i am trying to do what you suggested in the post but i cannot find the Short Serial Number although i can find all the other info
I can send you pictures of the interface if you want
What should i do?
Thank you
 
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   #771  

Uwe

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   #772  

Uwe

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Hello i am trying to do what you suggested in the post but i cannot find the Short Serial Number although i can find all the other info
I can send you pictures of the interface if you want
What should i do?
Thank you
All taken care of. :cool:

-Uwe-
 
   #773  

Rosstastic

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Woooohooooo yes! Thankyou I shall now be racking people's brains 🤣
Here comes my auto scan. Going to have to figure out best place to post! Thanks again!
 
   #774  

rbhelle

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Hello. I purchased av VCDS Unlimited from a retail shop in Norway, registered the vcds hex-v2 through VCDS software and it is correctly registered. Has now also just typed in my vcds serial number as requested in my profile on the forum. Hope this is enough to get verified? Regards, Roar
 
   #776  

Quantumtokoloshi

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Hi there,

I bought my VCDS through Gendan (Uk reseller) and have registered the application, I would like to be verified on the forum. I have provided by VCDS code and email address as required, Is there anything else required to get verified ?
 
   #777  

Uwe

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   #778  

Quantumtokoloshi

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Hi,

My serial number ends in 5c74, and is registered with a "valid / activated - vin 1/10 used " status.

Could the problem be I have download a beta version, and that is creating the confusion, as I have version 21.10 and 21.9 downloaded, with 21.10 activated.
 
   #779  

Uwe

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My serial number ends in 5c7
That would be the "long" serial on the About screen. I'm talking about the "short" serial number printed on the product label, that starts with "H11-".

Could the problem be I have download a beta version, and that is creating the confusion, as I have version 21.10 and 21.9 downloaded, with 21.10 activated.
No, it should not matter which one you use to register. Please see the video instructions at the link I posted previously.

-Uwe-
 
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