How to get Verified

   #501  

Uwe

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I registered my vcds lite but it's still not doing what my normal vcds should do. How do I get it fixed.
I cannot find anything in our customer records under the e-mail address you used to join the forum. DId you use a different e-mail address?
 
   #502  

Uwe

Benevolent Dictator
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HC100001
I would like top know why Mr Uwe considers that a second hand version of VCDS is not eligible for support.
Because providing support costs money and we are not in a position to provide support to an endless stream of 2nd, 3rd, and nth-hand owners forever.

-Uwe-
 
   #503  

danko33

Unverified
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Sep 20, 2020
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France
VCDS Serial number
LP/SN/IP
hello
i ve bought a VCDS here and my status is not verifed, where can i enter my serial number? thx
 
   #504  

Uwe

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hello
i ve bought a VCDS here and my status is not verifed, where can i enter my serial number? thx
Send me a PM (or more precisely with this forum software, start a Conversation with me).

-Uwe-
 
   #505  

Hallaise

Verified VCDS User
Verified
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Sep 28, 2020
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Location
Norway
VCDS Serial number
C?ID=409563
If your status is something other than a "Verified" user, that means we could not find you in our customer records when you joined the forum. This could be due to one of following:

1) You didn't give us enough information. Perhaps you didn't provide a serial number, or maybe you're using a different e-mail address than when you bought your system. If you bought your system directly from Ross-Tech, you should be in our records. In that case, please PM me and I'll look into it.

2) You bought your VCDS system from one of our resellers and you haven't registered the product with Ross-Tech yet. In that case you are not in our customer records, and can't get verified until after you do register.
  • If you have one of our older interfaces (anything other than a HEX-NET or HEX-V2) then please fill out this form -- it's free! Also, please put "Please check my forum status" in the 'Notes or Special Instructions' field of the form.
  • If you have a HEX-NET, please register it as described in the video in this post.
  • If you have a HEX-V2, please register it as described in the video in this post.
3) You bought a second-hand system and aren't eligible for support. You can still post in the New User section of the forum, but you won't get posting access to most of the rest of the forum unless/until you elect to transfer ownership of that system into your name. You can do that here at a cost of $99.

4) You bought an illegally pirated VCDS system. In that case, you're not really welcome here unless/until you decide to buy a real one. :thanks:

-Uwe-
i have submitet all
 
   #506  

Uwe

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i have submitet all
No, the interface you provided a serial number from has not been registered. Please re-read the first post of this thread.

-Uwe-
 
   #507  

szymek

Verified VCDS User
Verified
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Oct 16, 2020
Messages
5
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2
Location
UK
VCDS Serial number
C?ID=414515
Hi

I'm new to the forum ... How to get verified account?
 
   #508  

Uwe

Benevolent Dictator
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VCDS Serial number
HC100001
   #509  

szymek

Verified VCDS User
Verified
Joined
Oct 16, 2020
Messages
5
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2
Location
UK
VCDS Serial number
C?ID=414515
Yes you are right..
Thank you.
 
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