How to get Verified

   #461  

Uwe

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   #462  

avisonjohn

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I've registered and activated the software now, but how do I submit a request for verified status on the forums please?
 
   #463  

Uwe

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   #464  

Rob55

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Hi, been on the forum for a while but just sold my old interface and bought a new HEX-NET, which I have successfully registered after watching the instruction video. How do I now link that to my forum profile and get myself verified? :)
 
   #465  

Uwe

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Hi, been on the forum for a while but just sold my old interface and bought a new HEX-NET, which I have successfully registered after watching the instruction video. How do I now link that to my forum profile and get myself verified? :)
Did you use a different e-mail address to register the HEX-NET than you used to join the forum? I cannot find anything registered using the e-mail address that's associated with your forum account. PM me the serial number of your HEX-NET please. It's on the product label. It starts with 'HN1-' followed by six numeric digits.

-Uwe-
 
   #466  

Rob55

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Did you use a different e-mail address to register the HEX-NET than you used to join the forum? I cannot find anything registered using the e-mail address that's associated with your forum account. PM me the serial number of your HEX-NET please. It's on the product label. It starts with 'HN1-' followed by six numeric digits.

-Uwe-
Yes I did, pm sent...
 
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   #467  

bluetomato

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Just purchased, received and registered HEX V2. Still not a verified member of this forum yet. I did send a PM to the forum admin yesterday (6/12/2020); no response thusfar.
 
   #468  

Uwe

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Just purchased, received and registered HEX V2. Still not a verified member of this forum yet.


I did send a PM to the forum admin yesterday (6/12/2020); no response thusfar.
Yes, at 7:30 PM on a Friday night. I apologize that we are unable to meet your expectation of instant service on a 24/7 basis. ;)

-Uwe-
 
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   #469  

bluetomato

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*sheepishly crawls back under a rock*
 
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   #470  

skauto

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Hello
Will my forum account automatically be verified when I already finished registering the HEX-NET?
thanks
 
   #471  

Uwe

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Will my forum account automatically be verified when I already finished registering the HEX-NET?
It's never fully automatic, although it may appear so to users at times. ;)

-Uwe-
 
   #472  

a2r

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The company I bought vcds from doesn't exist anymore, or at least I can't get in touch to give me the code so I can register.
I have the HEX-USB+can
How do I register now
 
   #473  

Uwe

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The company I bought vcds from doesn't exist anymore, or at least I can't get in touch to give me the code so I can register.
I have the HEX-USB+can
How do I register now
PM me the serial number shown by VCDS on the About screen:



-Uwe-
 
   #474  

San_holo

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Edit: im verified now
 
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   #475  

Nord3r

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Hey Guys,

Edit: Some how automatically verified, although registered my VCDS long before joining here!
 
   #476  

Uwe

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Edit: Some how automatically verified, although registered my VCDS long before joining here!
Yes, it generally is "automatic" if you were a known/registered customer before you join the forum. :)

-Uwe-
 
   #477  

alenad

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i am a HEX V2 owner and I have just joined this forum and looking forward in joining this community, i have sent a PM with serial nr, thank you
 
   #479  

Uwe

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Hello, 2 of us split the cost of a HEX-V2 unit. Can we both get verified so we can use the forums?
No, our internal system is not set up to keep track of two forum accounts with one customer account. I suggest you set up one forum account that you both have access to.

-Uwe-
 
   #480  

Patman

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Hello @ Ross-Tech,
I registered but cannot post in the section of the forum which is for verified users: can you please check?
I registered on the forum with my primary e-mailadress (which i also used to register my HEX-V2 interface), but changed it afterwards to a secondary adress because of a problem receiving mails on the first at this moment: perhaps this is the problem?
 
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