HEX+CAN Error

   #1  

amp82

Unverified
Joined
Dec 13, 2020
Messages
1
Reaction score
0
Location
UK
VCDS Serial number
LP/IP
Hello

I have an official VAG15 HEX+CAN cable which has in the past worked fine but when I came to try to use it recently, I was presented with an error that reads:

"VCDS Release 20.12.0: Port Test
USB Library Version 03.02.07
USB Driver Version 02.10.00
Interface: Not Found!"

I tried on two different laptops, one running Windows 10 and the other Windows 7.

When the cable is plugged into the computer only the light on the cable connector lights up red. When the connector is also plugged to OBD plug in the car, it turns green.

It used to work fine when I last used it, maybe a couple of years ago.

The connector on the cable says it's a:

"HEX+CAN
Dual-K & CAN <-> USB
Interface for VCDS
Rev.B
www.Ross-Tech.com"

Can any help me get it working again please?

Many thanks
And Merry Christmas!

Andrew
 
   #2  

Bruce

Active Member
Staff member
Ross-Tech Employee
Joined
Jan 30, 2014
Messages
1,644
Reaction score
2,962
Location
Near Philadelphia, PA, USA
VCDS Serial number
--------
No such thing as
an official VAG15 HEX+CAN cable

I'm sure from that description you have a clone of the HEX+CAN especially since there is no serial number shown on the label.

You'll need to get a real interface device from Ross-Tech or one of our distributors to continue here.
 
Top