FEC = Feature Enabling CodeYou think if I get Fecs (whatever they are ) restored by someone this will resolve problem? Thankyou for your Time
Thankyou I’m now looking for independent with online access to vw servers this would appear to be my best way forward VW disappointingly just not interested unless I understand the outcome might be £4000 bill, which is half value of car ! They’re adamant the infotainment unit is faulty which is too much of a coincidence in my opinion KarlFEC = Feature Enabling Code
The "Mode" button only works if the FEC for it has been correctly restored - only a dealer or someone with online access to the VW servers can do this.
If the VW dealer you went to doesn't undrstand FEC codes then you either need to find another dealer who knows what they are doing or a local VW independent with online access.