2014 Audi Q7 service interval grayed out

   #1  

Brew

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Ok I have a 2014 Audi Q7 , my MMI is a 3g+. Now I was in the green screen but didn't change anything that I know of but I have noticed in my Car menu that my Service Interval is grayed out. Now that should be active as far as I know so wondering is there something that I may have done? any help would be appreciated.

Thanks
Bruce
 
   #2  

Uwe

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Hi and welcome. Please post an Auto-Scan for context, so people can see exactly how the vehicle is equipped and configured.

-Uwe-
 
   #3  

Brew

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Code:
Wednesday,21,October,2020,09:10:13:51764
VCDS -- Windows Based VAG/VAS Emulator Running on Windows 10 x64
VCDS Version: 20.4.2.0 (x64)  HEX-V2 CB: 0.4513.4
Data version: 20200730 DS317.0
www.Ross-Tech.com


VIN: WA1DGCFE0ED013746   License Plate: Q7
Mileage: 81020km-50343mi   Repair Order:



--------------------------------------------------------------------------------
--------------------------------------------------------------------------------


Chassis Type: FE-AU56 (4F0)
Scan: 01 02 03 05 08 09 10 15 16 17 19 36 42 46 4C 4F 52 55 56 5F
          62 69 6C 6D 6F 72

VIN: WA1DGCFE0ED013746   Mileage: 81020km-50343miles

01-Engine -- Status: OK 0000
02-Auto Trans -- Status: OK 0000
03-ABS Brakes -- Status: OK 0000
04-Steering Angle -- Status: OK 0000
05-Acc/Start Auth. -- Status: Malfunction 0010
08-Auto HVAC -- Status: OK 0000
09-Cent. Elect. -- Status: OK 0000
10-Park/Steer Assist -- Status: OK 0000
15-Airbags -- Status: OK 0000
16-Steering wheel -- Status: OK 0000
17-Instruments -- Status: OK 0000
19-CAN Gateway -- Status: OK 0000
36-Seat Mem. Drvr -- Status: OK 0000
42-Door Elect, Driver -- Status: Malfunction 0010
46-Central Conv. -- Status: OK 0000
4C-Tire Pressure II -- Status: OK 0000
4F-Centr. Electr. II -- Status: OK 0000
52-Door Elect, Pass. -- Status: OK 0000
55-Headlight Range -- Status: OK 0000
56-Radio -- Status: OK 0000
5F-Information Electr. -- Status: Malfunction 0010
62-Door, Rear Left -- Status: OK 0000
69-Trailer -- Status: OK 0000
6C-Back-up Cam. -- Status: OK 0000
6D-Trunk Elect. -- Status: OK 0000
6F-Centr. Conv. II -- Status: OK 0000
72-Door, Rear Right -- Status: OK 0000
-------------------------------------------------------------------------------
Address 01: Engine (CTW)       Labels:. 06E-907-551-CAJ.clb
   Part No SW: 4L0 910 551 P    HW: 4L0 907 551 A
   Component: 3.0l V6 TFSI        0030 
   Revision: --H08---    Serial number:              
   Coding: 0121000A290F0928
   Shop #: WSC 31414 790 00001
   VCID: 353725FC294DD5E3B15-8060

No fault code found.
Readiness: 0000 0000

-------------------------------------------------------------------------------
Address 02: Auto Trans (J217)       Labels:| 0C8-927-750.clb
   Part No SW: 0C8 927 750 N    HW: 0C8 927 750 N
   Component: AL1000 AISIN  002 2441 
   Serial number:              
   Coding: 001178
   Shop #: WSC 20127 003 104857
   ASAM Dataset: EV_TCMAL991031 002112
   ROD: EV_TCMAL991031_002.rod
   VCID: 372B2FF43FC127F3A39-8062

No fault code found.

-------------------------------------------------------------------------------
Address 03: ABS Brakes        Labels:. 4L0-910-517-V2.clb
   Part No SW: 4L0 910 517 M    HW: 4L0 614 517 L
   Component: ESP ALLRAD MK25E1   0020 
   Revision: 00H02001   
   Coding: 0099409
   Shop #: WSC 31414 790 00001
   VCID: 343118F82237CCEB86B-8060

No fault code found.

-------------------------------------------------------------------------------
Address 05: Acc/Start Auth.        Labels:. 4F0-910-852.clb
   Part No SW: 4F0 910 852 B    HW: 4F0 905 852 H
   Component: FBSAUDIC6 ELV   H08 0200 
   Revision: 00H08000    Serial number: 10603702107684
   Coding: 0000135
   Shop #: WSC 31414 790 00001
   VCID: 2517F5BC99EDA563015-8070

   Subsystem 1 - Part No: 4F0 910 132 L
   Component: FBSAUDIC6 EZS   H04 0020

   Subsystem 2 - Part No: 4F0 910 335 B
   Component: FBSAUDIC6 KSG   H03 0020

   Subsystem 3 - Part No: 4F0 910 220 G
   Component: FBSAUDIC6 IDG   H01 0053

1 Fault Found:
00190 - Driver's Door Handle Touch Sensor (G415)
            007 - Short to Ground
             Freeze Frame:
                    Fault Status: 01110111
                    Fault Priority: 3
                    Fault Frequency: 1
                    Reset counter: 169
                    Mileage: 81005 km
                    Time Indication: 0
                    Date: 2020.10.20
                    Time: 10:52:55


-------------------------------------------------------------------------------
Address 08: Auto HVAC (J255)       Labels: None
   Part No SW: 4L0 910 043 D    HW: 4L0 820 043 AP
   Component: KLIMA 4 ZONEN H15 0070 
   Revision: 00---031    Serial number: 00000030316904
   Coding: 0008C026
   Shop #: WSC 31414 790 00001
   VCID: 2517F5BC95EDA563015-8070

No fault code found.

-------------------------------------------------------------------------------
Address 09: Cent. Elect.        Labels: 4F0-910-279.lbl
   Part No SW: 4F0 910 279 AG    HW: 4F0 907 279 C
   Component: ILM Fahrer      H31 0400 
   Revision: 00000000    Serial number: 4F0907279    
   Coding: 0133114
   Shop #: WSC 31414 790 00001
   VCID: 6E85CA900C9BA63BB0F-803A

   Subsystem 1 - Part No: 4L1 910 113   Labels: 1KX-955-119.CLB
   Component: Wischer AU716   H18 0110 
   Coding: 00064792
   Shop #: WSC 31414 

   Subsystem 2 - Part No: 8K0 910 557   Labels: 8K0-955-559.CLB
   Component: REGENLICHTSENSORH04 0003 
   Coding: 00150059
   Shop #: WSC 31414 

No fault code found.

-------------------------------------------------------------------------------
Address 10: Park/Steer Assist (J446)       Labels:| 4L0-919-475-7X2.clb
   Part No SW: 4L0 919 475 A    HW: 4H0 919 475 C
   Component: PARKHILFE 8K  H07 0011 
   Revision: 11001001    Serial number: 55961334600446
   Coding: 25011F
   Shop #: WSC 31414 790 00001
   ASAM Dataset: EV_EPHVA18AU7160000 001001
   ROD: EV_EPHVA18AU7160000.rod
   VCID: 343118F82EB7CCEB86B-8060

No fault code found.

-------------------------------------------------------------------------------
Address 15: Airbags        Labels: 4L0-910-655.lbl
   Part No SW: 4L0 910 655 A    HW: 4L0 959 655 B
   Component: 75 AIRBAG AUDI8RH44 0230 
   Revision: 08H44000    Serial number: 0038QD0CJ2TQ 
   Coding: 0014133
   Shop #: WSC 31414 790 00001
   VCID: 2B030384FF099313D71-807E

   Subsystem 1 - Serial number: 6332QSME7B3B3F46Z

   Subsystem 2 - Serial number: 6342QSME6F3B167AZ

   Subsystem 3 - Serial number: 6352QSME683B3162H

   Subsystem 4 - Serial number: 6362QSME7B3B297E%

   Subsystem 5 - Serial number: 63734SME15391540T

   Subsystem 6 - Serial number: 63834SME12394674

No fault code found.

-------------------------------------------------------------------------------
Address 16: Steering wheel        Labels: 4F0-910-549.lbl
   Part No SW: 4F0 910 549 B    HW: 4F0 953 549 E
   Component: J0527               0830 
   Revision: 00H09000    Serial number: 90026133200181
   Coding: 0012142
   Shop #: WSC 31414 790 00001
   VCID: 2809FC88EEFFB80B3A3-807C

   Subsystem 1 - Part No: XXXXXXXXXXX
   Component: E0221           H03 0040

No fault code found.

-------------------------------------------------------------------------------
Address 17: Instruments (J285)       Labels:. 4L0-920-xxx-17.clb
   Part No SW: 4L0 920 933 F    HW: 4L0 920 933 F
   Component: KOMBIINSTR.   H35 0332 
   Revision: 00000000    Serial number: X2L516GDE    
   Coding: 8BFF630401000008020304
   Shop #: WSC 31414 790 00001
   VCID: 303914E8DA2FF0CBE23-8064

No fault code found.

-------------------------------------------------------------------------------
Address 19: CAN Gateway (J533)       Labels:. 4F0-907-468.clb
   Part No SW: 4F0 907 468 R    HW: 4F0 907 468 F
   Component: GW-BEM 4CAN-M H06 0058 
   Revision: LB700037    Serial number: 3700L13B290379
   Coding: 00C303
   Shop #: WSC 31414 790 00001
   VCID: 3E253AD0107B16BB60F-806A

   Subsystem 1 - Part No SW: 8K0 915 181 D    HW: 8K0 915 181 D
   Component: J367-BDM  H07 0125
   Serial number: 40341B49114121508614

No fault code found.

-------------------------------------------------------------------------------
Address 36: Seat Mem. Drvr (J136)       Labels: None
   Part No SW: 4F0 959 760 D    HW: 4F0 959 760 D
   Component: MEM-FS        H08 0064 
   Revision: AA000000    Serial number: 00000083372571
   Coding: 00581B00000011110000
   Shop #: WSC 31414 790 00001
   VCID: 323D1EE0D423C2DB947-8066

No fault code found.

-------------------------------------------------------------------------------
Address 42: Door Elect, Driver (J386)       Labels:. 4F0-959-793.clb
   Part No SW: 4F0 959 793 T    HW: 8K0 959 793 M
   Component: TSG FA        H12 0362 
   Revision:             Serial number: 0000085882525
   Coding: 011F57205E40440004
   Shop #: WSC 31414 790 00001
   VCID: 48C95C0842BF580BDA3-801C

1 Fault Found:
02126 - Central Locking Button; Exterior Door Handle
            008 - Implausible Signal
             Freeze Frame:
                    Fault Status: 01101000
                    Fault Priority: 3
                    Fault Frequency: 12
                    Reset counter: 172
                    Mileage: 81005 km
                    Time Indication: 0
                    Date: 2020.10.20
                    Time: 10:20:35


-------------------------------------------------------------------------------
Address 46: Central Conv.        Labels:. 4L0-910-289.lbl
   Part No SW: 4L0 910 289 K    HW: 4L0 907 289 K
   Component: Komfortgeraet   H12 0130 
   Revision: 0130 ---    Serial number: 01941067890000
   Coding: 3569949
   Shop #: WSC 31414 790 00001
   VCID: 38292CC83E5F288BAA3-806C

   Subsystem 1 - Part No: 1K0 951 605 C
   Component: LIN BACKUP HORN H05 1501

No fault code found.

-------------------------------------------------------------------------------
Address 4C: Tire Pressure II        Labels: 4F0-910-274.clb
   Part No SW: 4F0 910 274 B    HW: 4F0 907 274
   Component: J793  RKA+      H04 0110 
   Revision: 00000519    Serial number: 00005191038761
   Coding: 0693961
   Shop #: WSC 31414 790 00001
   VCID: 2313EBA497D95B536F1-8076

No fault code found.

-------------------------------------------------------------------------------
Address 4F: Centr. Electr. II        Labels: 4F0-910-280.lbl
   Part No SW: 4F0 910 280     HW: 4F0 907 280 D
   Component: ILM Beifahrer   H16 0100 
   Revision:             Serial number: 00000000167937
   Coding: 0012001
   Shop #: WSC 31414 790 00001
   VCID: 5EE59A50FC3B36BB00F-800A

No fault code found.

-------------------------------------------------------------------------------
Address 52: Door Elect, Pass. (J387)       Labels:. 4F0-959-792.clb
   Part No SW: 4F0 959 792 T    HW: 8K0 959 792 M
   Component: TSG BF        H12 0362 
   Revision:             Serial number: 0000084723897
   Coding: 011F57205E40440004
   Shop #: WSC 31414 790 00001
   VCID: 47CB5F344FA15773D39-8012

No fault code found.

-------------------------------------------------------------------------------
Address 55: Headlight Range (J431)       Labels:| 8X0-907-357.clb
   Part No SW: 8X0 907 357 C    HW: 8X0 907 357 B
   Component: ****LWR12**** H02 0020 
   Serial number: 131209-0002-044
   Coding: 1147A71010020400
   Shop #: WSC 31414 790 00001
   ASAM Dataset: EV_HeadlRegulBasic 005001
   ROD: EV_HeadlRegulBasic.rod
   VCID: 42DD4E206403725B047-8016

No fault code found.

-------------------------------------------------------------------------------
Address 56: Radio (R)       Labels: Redir Fail!
   Part No SW: 4G0 035 082 G    HW: 4G0 035 082
   Component: Radio U SIRIU H60 0133 
   Revision: AB001007    Serial number: 156LF0D7948278
   Coding: 020007020100000000
   Shop #: WSC 31414 790 00001
   VCID: 2411E8B89ED75C6B16B-8070

No fault code found.

-------------------------------------------------------------------------------
Address 5F: Information Electr. (J794)       Labels:. 4E0-035-6xx-5F.clb
   Part No SW: 4L2 035 664 E    HW: 4L2 035 664 D
   Component: H-BN-NA       H41 0756 
   Revision: --------    Serial number: 223L+0D7514772
   Coding: 180200060004E1EF4100234D7F732003F40000020100000000
   Shop #: WSC 31414 790 00001
   VCID: 2F3B1794C711EF33FB9-807A

   Subsystem 1 - Part No: 8R0 060 884 BL
   Component: NAR 2014  0902

   Subsystem 2 - Part No SW: 8R0 919 604 A    HW: 8R0 919 604 A
   Component: DU7 High  H42 0104
   Serial number: A130LO0D2902231    

   Subsystem 3 - Part No SW: 4L0 919 614 C    HW: 4L0 919 614 C
   Component: E0380 Bedient  H01 0060
   Serial number: 00000002156425     

   Subsystem 4 - Part No: 8R0 060 961 F
   Component: CD-Database  5571

1 Fault Found:
03157 - Functionality limited due to Communications Disruption
            000 - -
             Freeze Frame:
                    Fault Status: 01100000
                    Fault Priority: 6
                    Fault Frequency: 9
                    Reset counter: 172
                    Mileage: 81026 km
                    Time Indication: 0
                    Date: 2020.10.21
                    Time: 09:02:01

             Freeze Frame:
                    Bin. Bits: 00000000 10000000
                    Bin. Bits: 00000000 00000100
                    Bin. Bits: 00000000 00000000
                    Bin. Bits: 00000000 00000000
                    Bin. Bits: 00000000 00000000


-------------------------------------------------------------------------------
Address 62: Door, Rear Left (J388)       Labels:. 4F0-959-795.clb
   Part No SW: 4F0 959 795 P    HW: 4F0 959 795 P
   Component: TSG HL        H11 0362 
   Revision:             Serial number: 0000085726314
   Coding: 010E57204040230004
   Shop #: WSC 31414 790 00001
   VCID: 46D5523048AB4E7B28F-8012

No fault code found.

-------------------------------------------------------------------------------
Address 69: Trailer (J345)       Labels:. 4E0-907-383.clb
   Part No SW: 4E0 907 383 J    HW: 4E0 907 383 J
   Component: Anhaenger     H09 0100 
   Revision: 2A001001    Serial number: 00000321355718
   Coding: 0200000000000000
   Shop #: WSC 31414 790 00001
   VCID: 313F11ECD125F9C3EDD-8064

No fault code found.

-------------------------------------------------------------------------------
Address 6C: Back-up Cam.        Labels: 4L0-910-441.clb
   Part No SW: 4L0 910 441 B    HW: 4L0 907 441 B
   Component: J772__Rearview      0030 
   Revision: --H09---    Serial number: 525PA8-J3Y41K3
   Coding: 1021201
   Shop #: WSC 31414 790 00001
   VCID: 2517F5BC99EDA563015-8070

No fault code found.

-------------------------------------------------------------------------------
Address 6D: Trunk Elect.        Labels: 4L0-910-945.clb
   Part No SW: 4L0 910 945     HW: 4L0 827 851 F
   Component: ValeoHeckdeckel H58 0500 
   Revision: --H58001    Serial number: E5030000B    
   Shop #: WSC 98765 666 38354
   VCID: 6C81C0983A87542B9EB-8038

   Subsystem 1 - Part No: 4L0 910 946
   Component: ValeoHeckdeckel H58 0500

   Subsystem 2 - Serial number: 11
ó

   Subsystem 3 - Serial number: RD06.12.13--H58001002G0438ÿ

   Subsystem 4 - Serial number: 2G0438ÿ

No fault code found.

-------------------------------------------------------------------------------
Address 6F: Centr. Conv. II        Labels:. 4L0-910-290.lbl
   Part No SW: 4L0 910 290 A    HW: 4L0 907 290 A
   Component: ILM HINTEN 2    H08 0080 
   Revision: AAH08080    Serial number: 0084726358----
   Coding: 0003595
   Shop #: WSC 31414 790 00001
   VCID: 2615F2B0E4EBAE7B08F-8072

   Subsystem 1 - Part No: 4L0 910 591 A
   Component: J_245_EE16_SKB10H14 0220

   Subsystem 2 - Part No: 4L0 910 591 A
   Component: J_394_EE16_SKB10H14 0220

   Subsystem 3 - Part No: 4L0 910 591 A
   Component: J_392_EE16_SKB10H14 0220

No fault code found.

-------------------------------------------------------------------------------
Address 72: Door, Rear Right (J389)       Labels:. 4F0-959-795.clb
   Part No SW: 4F0 959 795 P    HW: 4F0 959 795 P
   Component: TSG HR        H11 0362 
   Revision:             Serial number: 0000085726312
   Coding: 010E57204040230004
   Shop #: WSC 31414 790 00001
   VCID: 46D5523048AB4E7B28F-8012

No fault code found.

End----------(Elapsed Time: 02:03, VBatt start/end: 13.8V/14.4V)-----------
 
Last edited by a moderator:
   #4  

Uwe

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OK, I'm not sure what's up with this. Coding Byte 7, Bit 7 "Menu Service Active" is set.

What exactly did you do to get to the green menu?

-Uwe-
 
   #5  

Brew

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Well I could not access it because it was locked. So I found instructions on how to unlock it with the Ross Tech. I don't remember the exact way it was done right now, but when I get home from work tonight I will look at my computer.

Thanks
Bruce
 
   #6  

Brew

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Ok this is how i unlocked the green screen

5F - Information Electr.]
[Adaptation - 10] -> Channel 6
change 0 to 1

Bruce
 
   #7  

Uwe

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Have you tried changing it back to zero and re-starting the unit again?

-Uwe-
 
   #8  

Brew

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Ok so I went and changed it back to 0 and restarted and the only change is that my green screen is locked again. A fellow mentioned to me that maybe the service interval stays grayed out until your service is due then it becomes active to reset it. I dont know if that is the case or not, but I guess I can leave it and wait to see if that happens.


Thanks
Bruce
 
   #9  

Uwe

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A fellow mentioned to me that maybe the service interval stays grayed out until your service is due then it becomes active to reset it. I dont know if that is the case or not, but I guess I can leave it and wait to see if that happens.
You could test that theory by increasing the values in the "Time Since" or "Distance Since" Adaptation channels in the instrument cluster to the point it believes that service is due.

-Uwe-
 
   #10  

Brew

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Yes thought about that, I will take a look at that over the weekend and see what happens.


Thanks
Bruce
 
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