Noob question - working then not working? Version issue?

   #1  

jockthedog

Verified VCDS User
Verified
Joined
Aug 18, 2020
Messages
6
Reaction score
1
Location
UK
VCDS Serial number
C?ID=49506
I just updated my software from v15.7.0 to the latest v20.something. :rolleyes:
I've had it for many many years, and it's been able to connect to all 3 of my audis (2xB5 1xC5), a (UK) T-reg golf, a 2013 Tuareg amongst others.

It was on a laptop in my workshop and so little access to wifi and updates.
It used to pop up a bubble when I started it to tell me there were updates available and then I noticed the other day it simply said the install was out of date.

My question is - would being so out-of-date have stopped it communicating with other cars?

I ask because:
That same Tuareg was back the other day. I'd already reconfigured it for a towbar (rear camera setting), a year or two ago.
I couldn't get any scans done. I can't remember the exact wording unfortunately.

I had noticed that it had stopped being able to talk to other cars too - another audi A6 and a TT, both post-2010 in age. Is that normal? Seemed very strange to me. Cause:effect?
If I try that Tuareg again, do you think it will work this time?

Doug
 
   #2  

PetrolDave

Verified VCDS User
Verified
Joined
Dec 16, 2014
Messages
3,806
Reaction score
3,804
Location
South Molton, UK
VCDS Serial number
C?ID=1423
I presume you did the interface test after the VCDS update?

What cable do you have - since you were running 15.7 I'm going to guess it's a HEX-CAN or older?
 
   #3  

jockthedog

Verified VCDS User
Verified
Joined
Aug 18, 2020
Messages
6
Reaction score
1
Location
UK
VCDS Serial number
C?ID=49506
not yet - it's my pals car and he's not been back yet.
Was just wondering if stopping working was a 'thing' when versions get too old.

I'm not sure if my pal's car software has been updated since I last managed to talk to it. I doubt it.

It's an ilexa cable. About just tells me the serial number beginning 'hex73....'
 
   #5  

Uwe

Benevolent Dictator
Staff member
Joined
Jan 29, 2014
Messages
29,999
Reaction score
21,420
Location
USA
VCDS Serial number
HC100001
It's an ilexa cable. About just tells me the serial number beginning 'hex73....'
Yes, that's a HEX+CAN, and according to our records, a pretty old one, likely from late 2007.

Plug it into a car. Then do [Options] -> [Test] and tell us exactly what the results are. I'm guessing it needs a firmware update, which VCDS should offer to do for you after you then click [OK]. IIRC, the last FW update for the HEX+CAN became mandatory with version 16.x.

-Uwe-
 
   #6  

Uwe

Benevolent Dictator
Staff member
Joined
Jan 29, 2014
Messages
29,999
Reaction score
21,420
Location
USA
VCDS Serial number
HC100001
No, there's no timeout.
Correct for Release versions; they never stop working, they just nag that they should be updated.

But Beta versions do stop working. However, the OP mentioned 15.7, which should be a Release, not a Beta.

-Uwe-
 
   #7  

jockthedog

Verified VCDS User
Verified
Joined
Aug 18, 2020
Messages
6
Reaction score
1
Location
UK
VCDS Serial number
C?ID=49506
I'll get back with more info soon.
 
   #8  

jockthedog

Verified VCDS User
Verified
Joined
Aug 18, 2020
Messages
6
Reaction score
1
Location
UK
VCDS Serial number
C?ID=49506
Updated and plugged into my B5 S4.
No ask for a FW upgrade. Think this is all normal.



I'll try it again on a car it failed on, soon
 
   #9  

Uwe

Benevolent Dictator
Staff member
Joined
Jan 29, 2014
Messages
29,999
Reaction score
21,420
Location
USA
VCDS Serial number
HC100001
Unfortunately, the image you posted is of such low resolution I can't see what's in that message. It should show the firmware version there. The latest/last (and required) version should be 1.96.

-Uwe-
 
   #10  

jockthedog

Verified VCDS User
Verified
Joined
Aug 18, 2020
Messages
6
Reaction score
1
Location
UK
VCDS Serial number
C?ID=49506
ah sorry I cut off the flickr links so you can't expand it, doh!
It's version 1.96
 
   #11  

Uwe

Benevolent Dictator
Staff member
Joined
Jan 29, 2014
Messages
29,999
Reaction score
21,420
Location
USA
VCDS Serial number
HC100001
   #12  

jockthedog

Verified VCDS User
Verified
Joined
Aug 18, 2020
Messages
6
Reaction score
1
Location
UK
VCDS Serial number
C?ID=49506
I promised to get back to you.

Moot point about the screenshot - the update seems to have solved whatever the issue was. Likely driver mismatch or suchlike.

We're back in business :)
 
  • Like
Reactions: Uwe
   #13  

ranjithrnair

Verified VCDS User
Verified
Joined
Dec 8, 2019
Messages
7
Reaction score
0
Location
India
VCDS Serial number
C?ID=369951
When I upgraded from 19.6 to 20.4, the same is not getting loaded - Windows 10 Pro version , What needs to be checked ?
 
   #14  

Uwe

Benevolent Dictator
Staff member
Joined
Jan 29, 2014
Messages
29,999
Reaction score
21,420
Location
USA
VCDS Serial number
HC100001
When I upgraded from 19.6 to 20.4, the same is not getting loaded - Windows 10 Pro version , What needs to be checked ?
Please provide more details, such as the exact results when you do [Options] -> [Test].

-Uwe-
 
   #15  

ranjithrnair

Verified VCDS User
Verified
Joined
Dec 8, 2019
Messages
7
Reaction score
0
Location
India
VCDS Serial number
C?ID=369951
the program itself is not loading at all , when i double click on the VCDS icon , nothing pops up ... with 19.6 version it was all working good , it seems to be a windows 10 and 20.4 verson compatability .. if you have any thread which i can refer to , it will help
 
   #16  

Uwe

Benevolent Dictator
Staff member
Joined
Jan 29, 2014
Messages
29,999
Reaction score
21,420
Location
USA
VCDS Serial number
HC100001
Well, I'm running a fully updated Windows 10 on both my desktop and my laptop and 20.4 works just fine on them. The development team is also using Windows 10, as are the majority of customers. So I don't think what you're seeing is a generic incompatibility. ;)

What virus scanner or other nannyware do you have on that computer?

-Uwe-
 
   #17  

ranjithrnair

Verified VCDS User
Verified
Joined
Dec 8, 2019
Messages
7
Reaction score
0
Location
India
VCDS Serial number
C?ID=369951
I do have an EDR solution, however, I didn't think in that line since 19.6 didn't give any issue. Let me check on that perspective . Thank you!
 
Top