77 Telephone Reset User Profiles

   #1  

TechieAli

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Hi on a VW Golf Mk6 I cannot seem to perform the Adaption to reset the user profiles for the Bluetooth. I think it needs the security code, but I don’t know what it is. The little yellow bubbles not popping up like normal. Using 19.6 HexNet. There are 4 profiles and we can’t add another phone and it won’t let us delete the phones. Any ideas welcome.
 
   #2  

Uwe

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Hi and welcome.

Please post an Auto-Scan so people can see exactly how the car is equipped and configured. I'm pretty sure not all Mk.6 Golfs have identical Bluetooth setups. ;)

-Uwe-
 
   #3  

Mari

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You have to erase the profiles via adaption-channel... Look there... change the value from "not erased" to "erased" and click save/do-it. Took me some time to figure this some time ago!
 
   #4  

TechieAli

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You have to erase the profiles via adaption-channel... Look there... change the value from "not erased" to "erased" and click save/do-it. Took me some time to figure this some time ago!
I tried that seems to not work, I assumed I needed the security code first for it to accept.
 
   #5  

TechieAli

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Hi and welcome.

Please post an Auto-Scan so people can see exactly how the car is equipped and configured. I'm pretty sure not all Mk.6 Golfs have identical Bluetooth setups. ;)

-Uwe-
Here you go:

Code:
Monday,23,March,2020,17:29:19:16219
VCDS -- Windows Based VAG/VAS Emulator Running on Windows 10 x64
VCDS Version: 19.6.2.2 (x64)  HEX-NET CB: 0.4508.4
Data version: 20200210 DS308.0
[url]www.Ross-Tech.com[/url]


VIN: <excluded>  License Plate: <excluded>
Mileage: 156680km-97356mi   Repair Order: 



--------------------------------------------------------------------------------
--------------------------------------------------------------------------------


Chassis Type: 1K-VW36 (7N0)
Scan: 01 03 08 09 10 15 16 17 19 25 2E 42 44 46 52 56 62 72 77

VIN: WVWZZZ1KZBW204672   Mileage: 156680km-97356miles

01-Engine -- Status: Malfunction 0010
03-ABS Brakes -- Status: OK 0000
04-Steering Angle -- Status: OK 0000
08-Auto HVAC -- Status: Malfunction 0010
09-Cent. Elect. -- Status: Malfunction 0010
10-Park/Steer Assist -- Status: OK 0000
15-Airbags -- Status: OK 0000
16-Steering wheel -- Status: Malfunction 0010
17-Instruments -- Status: OK 0000
19-CAN Gateway -- Status: Malfunction 0010
25-Immobilizer -- Status: OK 0000
2E-Media Player 3 -- Status: OK 0000
42-Door Elect, Driver -- Status: OK 0000
44-Steering Assist -- Status: Malfunction 0010
46-Central Conv. -- Status: OK 0000
52-Door Elect, Pass. -- Status: OK 0000
56-Radio -- Status: Malfunction 0010
62-Door, Rear Left -- Status: OK 0000
72-Door, Rear Right -- Status: OK 0000
77-Telephone -- Status: Sporadic communication error 1000
-------------------------------------------------------------------------------
Address 01: Engine (J623-CAYC)       Labels:. 03L-906-023-CAY.clb
   Part No SW: 03L 997 557 P    HW: 03L 907 425 C
   Component: R4 1.6l TDI   H43 9980  
   Revision: --H43---    Serial number: 00000000000000
   Coding: 08114014032500080000
   Shop #: WSC 01357 011 00200
   ASAM Dataset: EV_ECM16TDI02103L997557P 003002
   ROD: EV_ECM16TDI02103L997557A.rod
   VCID: C9DAC2626886D907B2-809C

2 Faults Found:
9873 - Exhaust Gas Recirculation Cooling Valve Control Circuit 
          P2427 00 [032] - Short to Plus
          Intermittent - Not Confirmed - Tested Since Memory Clear
             Freeze Frame:
                    Fault Status: 00000001
                    Fault Priority: 2
                    Fault Frequency: 23
                    Mileage: 156609 km
                    Date: 2020.03.22
                    Time: 12:43:48

                    Engine speed: 1460.25 /min
                    Normed load value: 53.7 %
                    Vehicle speed: 17 km/h
                    Coolant temperature: 78 °C
                    Intake air temperature: 20 °C
                    Ambient air pressure: 1010 mbar
                    Voltage terminal 30: 13.892 V
                    Unlearning counter according OBD: 40
                    Sensor for temp after charge air cooler: raw value-TBA_MES: 20 °C
                    Charge air pressure: actual value-MAP_MMV: 1220.55 hPa
                    Air mass: actual value:: 23.15 g/s
                    Air mass proportion filtered-FAC_MAF_CYL_KGH_RATIO_FIL: 0.96594
                    Sensor for engine block temperature: raw value-Coolant temperature: 78 °C

6116 - Function Restriction due to Faults in Other Modules 
          U1113 00 [032] - -
          Intermittent - Not Confirmed - Tested Since Memory Clear
             Freeze Frame:
                    Fault Status: 00000001
                    Fault Priority: 6
                    Fault Frequency: 4
                    Mileage: 156255 km
                    Date: 2020.03.09
                    Time: 07:28:25

                    Engine speed: 1205.50 /min
                    Normed load value: 0.0 %
                    Vehicle speed: 47 km/h
                    Coolant temperature: 44 °C
                    Intake air temperature: 8 °C
                    Ambient air pressure: 980 mbar
                    Voltage terminal 30: 14.344 V
                    Unlearning counter according OBD: 38
                    Accelerator position: normalized-Accelerator position: 0.00 %
                    Cruise Control System (CCS): switch position-STATE_CRU_SWI_POS: 00000010 

Readiness: 0 0 0 0 0 

-------------------------------------------------------------------------------
Address 03: ABS Brakes (J104)       Labels:. 1K0-907-379-60EC1F.clb
   Part No SW: 1K0 907 379 BE    HW: 1K0 907 379 BE
   Component: ESP MK60EC1   H31 0108  
   Revision: 00H31001    
   Coding: 133B200D092200FEC81104EB901B0081310000
   Shop #: WSC 01357 011 00200
   VCID: F6A0799E41F8E6FF0F-80A2

No fault code found.

-------------------------------------------------------------------------------
Address 08: Auto HVAC (J301)       Labels:| 3C8-907-336.clb
   Part No SW: 7N0 907 426 K    HW: 7N0 907 426 K
   Component: AC Manuell    H17 0202  
   Revision: 00012001    
   Coding: 0000000002
   Shop #: WSC 01357 011 00200
   ASAM Dataset: EV_Climatic A01005
   ROD: EV_ClimaBasis_VW36.rod
   VCID: BC34ABB637547CAF39-80E8

2 Faults Found:
9477141 - Position Sensor for Air Distribution Flap Motor 
          B109C 15 [008] - Open or Short to Plus
          Intermittent - Confirmed - Tested Since Memory Clear
             Freeze Frame:
                    Fault Status: 00000001
                    Fault Priority: 2
                    Fault Frequency: 1
                    Reset counter: 84
                    Mileage: 156562 km
                    Date: 2020.03.22
                    Time: 10:41:48

9481200 - Refrigerant Pressure 
          B10AB F0 [009] - Too Low
          Confirmed - Tested Since Memory Clear
             Freeze Frame:
                    Fault Status: 00000001
                    Fault Priority: 2
                    Fault Frequency: 1
                    Reset counter: 171
                    Mileage: 119397 km
                    Date: 2017.02.02
                    Time: 14:21:47


-------------------------------------------------------------------------------
Address 09: Cent. Elect. (J519)       Labels:. 1K0-937-08x-09.clb
   Part No SW: 1K0 937 084 D    HW: 1K0 937 084 D
   Component: BCM PQ35  B   103 0615  
   Revision: 00103 AD    
   Coding: 48180A3A8825F1C040080080340000E443510088536D8160648000200040
   Shop #: WSC 01357 011 00200
   VCID: AF2E8CFAFE2297378C-80FA

   Subsystem 1 - Part No: 5K2 955 119 
   Component: Wischer 03011  26  0512 
   Coding: 009795

   Subsystem 2 - Part No: 1K0 955 559 AH  Labels: 1K0-955-559-AG.CLB
   Component: RLS 150111 05  54  0403 
   Coding: 0330AD

   Subsystem 3 - Part No: 1K8 951 171 
   Component: DWA-Sensor 00  001 0104 

   Subsystem 4 - Part No: 1K8 951 605 B
   Component: LIN BACKUP HO  H11 9005 

3 Faults Found:
00988 - Lamp for Brake Light; Right (M10) 
            010 - Open or Short to Plus - Intermittent
             Freeze Frame:
                    Fault Status: 00101010
                    Fault Priority: 1
                    Fault Frequency: 254
                    Reset counter: 84
                    Mileage: 148155 km
                    Time Indication: 0
                    Date: 2013.10.26
                    Time: 12:18:48

             Freeze Frame:
                        Term 15 On
                    Voltage: 14.00 V
                        ON
                        ON
                        Term 50 Off
                        OFF
                        ON

01038 - Central Locking Thermal Protection 
            000 - - - Intermittent
             Freeze Frame:
                    Fault Status: 00100000
                    Fault Priority: 6
                    Fault Frequency: 4
                    Reset counter: 60
                    Mileage: 149469 km
                    Time Indication: 0
                    Date: 2013.12.20
                    Time: 16:37:13

             Freeze Frame:
                        Term 15 Off
                    Voltage: 12.05 V
                        OFF
                        ON
                        Term 50 Off
                        OFF
                        OFF

00907 - Intervention load Management 
            000 - - - Intermittent
             Freeze Frame:
                    Fault Status: 00100000
                    Fault Priority: 6
                    Fault Frequency: 2
                    Reset counter: 84
                    Mileage: 156615 km
                    Time Indication: 0
                    Date: 2014.08.13
                    Time: 17:02:30

             Freeze Frame:
                        Term 15 On
                    Voltage: 11.55 V
                        ON
                        ON
                        Term 50 Off
                        OFF
                        OFF


-------------------------------------------------------------------------------
Address 10: Park/Steer Assist (J446)       Labels:. 3C8-919-475.clb
   Part No SW: 5K0 919 475 E    HW: 5K0 919 475 E
   Component: PARKHILFE 8K  H01 0012  
   Revision: --------    Serial number: 12591035647309
   Coding: 108001
   Shop #: WSC 01357 011 00200
   VCID: B83CB7A60B6C508FDD-80EC

No fault code found.

-------------------------------------------------------------------------------
Address 15: Airbags (J234)       Labels:| 5K0-959-655.clb
   Part No SW: 5C0 959 655 B    HW: 5C0 959 655 B
   Component: AirbagVW10    013 0613  
   Serial number: 003G5R02G2VG  
   Coding: 00003948
   Shop #: WSC 01357 011 00200
   ASAM Dataset: EV_AirbaVW10SMEVW360 A01014
   ROD: EV_AirbaVW10SMEVW360.rod
   VCID: B12A8A82E01681C79A-80E4

   Crash sensor for side airbag: driver side: 
   Subsystem 1 - Part No SW: 5K0 959 354     HW: 5K0 959 354 
   Component: S.Sens.Fahr.V  H01 ---- 
   Serial number: 3572MSME5F2A315AZZZ1

   Crash sensor for side airbag: front passenger side: 
   Subsystem 2 - Part No SW: 5K0 959 354     HW: 5K0 959 354 
   Component: S.Sens.Beif.V  H01 ---- 
   Serial number: 3582MSME2372355AZZZV

   Crash sensor for side airbag: rear: driver side: 
   Component: S.Sens.Fahr.H  --- ---- 
   Serial number: 3512QSME16036E63ZZZU

   Crash sensor for side airbag: rear: passenger side: 
   Component: S.Sens.Beif.H  --- ---- 
   Serial number: 3522QSME06087D06ZZZW

No fault code found.

-------------------------------------------------------------------------------
Address 16: Steering wheel (J527)       Labels:| 5K0-953-569.clb
   Part No SW: 5K0 953 507 BC    HW: 5K0 953 549 E
   Component: Lenks.Modul   008 0080  
   Revision: --------    Serial number:  90422KAC000WW
   Coding: 1082140000
   Shop #: WSC 01357 011 00200
   ASAM Dataset: EV_SMLSNGKUDS A05001
   ROD: EV_SMLSNGKUDS_A05.rod
   VCID: F2A8458E2590FADF23-80A6

   Multifunction steering wheel control module: 
   Subsystem 1 - Part No SW: 3C8 959 537 D    HW: 3C8 959 537 D  Labels: 3C8-959-537.CLB
   Component: E221__MFL-TK6  H06 0022 
   Serial number: 50000000000000282548
   Coding: E20000

3 Faults Found:
229139 - Turn Signal Stalk; Switch for Cruise Control 
          B1144 F1 [008] - Mechanical Malfunction
          Intermittent - Confirmed - Tested Since Memory Clear
             Freeze Frame:
                    Fault Status: 00000001
                    Fault Priority: 3
                    Fault Frequency: 5
                    Reset counter: 82
                    Mileage: 156245 km
                    Date: 2020.03.07
                    Time: 18:48:44

365080 - Controls in Steering Wheel 
          U108E 00 [008] - No Communications
          Intermittent - Confirmed - Tested Since Memory Clear
             Freeze Frame:
                    Fault Status: 00000001
                    Fault Priority: 6
                    Fault Frequency: 208
                    Reset counter: 84
                    Mileage: 118962 km
                    Date: 2017.01.17
                    Time: 07:58:43

530190 - Local Databus 
          U1030 00 [008] - Electrical Malfunction
          Intermittent - Confirmed - Tested Since Memory Clear
             Freeze Frame:
                    Fault Status: 00000001
                    Fault Priority: 6
                    Fault Frequency: 1
                    Reset counter: 84
                    Mileage: 156540 km
                    Date: 2020.03.21
                    Time: 23:34:55


-------------------------------------------------------------------------------
Address 17: Instruments (J285)       Labels:| 5K0-920-xxx-17.clb-SRI1
   Part No SW: 5K0 920 971 A    HW: 5K0 920 971 A
   Component: KOMBI         H20 0420  
   Serial number: 00000000000000
   Coding: 470B00
   Shop #: WSC 01357 011 00200
   ASAM Dataset: EV_Kombi_UDS_VDD_RM09 A04089
   ROD: EV_Kombi_UDS_VDD_RM09_004_VW32.rod
   VCID: AD1296F2FC2EE527BE-80F8

No fault code found.

-------------------------------------------------------------------------------
Address 19: CAN Gateway (J533)       Labels:. 7N0-907-530-V2.clb
   Part No SW: 7N0 907 530 C    HW: 1K0 907 951 
   Component: J533  Gateway H37 0614  
   Revision:   H37       Serial number: 180111F2001228
   Coding: 350003
   Shop #: WSC 01357 011 00200
   VCID: B02C8F86E31C88CF95-80E4

1 Fault Found:
01303 - Telephone Transceiver (R36) 
            004 - No Signal/Communication - Intermittent
             Freeze Frame:
                    Fault Status: 00100100
                    Fault Priority: 2
                    Fault Frequency: 254
                    Reset counter: 84
                    Mileage: 118947 km
                    Time Indication: 0
                    Date: 2011.06.09
                    Time: 09:16:29


-------------------------------------------------------------------------------
Address 25: Immobilizer (J334)       Labels:| 5K0-920-xxx-25.clb
   Part No SW: 5K0 953 234     HW: 5K0 953 234 
   Component: IMMO          H20 0420  
   Serial number: 00000000000000
   Coding: 000000
   Shop #: WSC 00000 000 00000
   ASAM Dataset: EV_Immo_UDS_VDD_RM09 A03008
   ROD: EV_Immo_UDS_VDD_RM09.rod
   VCID: EA985DEE0D40321F9B-80BE

No fault code found.

-------------------------------------------------------------------------------
Address 2E: Media Player 3 (J650)       Labels:. 5N0-035-342.lbl
   Part No SW: 5N0 035 342 D    HW: 5N0 035 342 D
   Component: SG EXT.PLAYER H13 0150  
   Revision: A1001003    Serial number: 7669253307    
   Coding: 010000
   Shop #: WSC 01357 011 00200
   VCID: A81C67E6DBCCC00F4D-80FC

No fault code found.

-------------------------------------------------------------------------------
Address 42: Door Elect, Driver        Labels:. 1K0-959-701-MIN3.clb
   Part No SW: 5K0 959 701 B    HW: 5K0 959 701 B
   Component: Tuer-SG         009 2120  
   Coding: 0000692
   Shop #: WSC 01357 011 00200
   VCID: B12A8A82281681C79A-80E4

No fault code found.

-------------------------------------------------------------------------------
Address 44: Steering Assist        Labels: 1K0-909-14x-GEN3.clb
   Part No: 1K0 909 144 M
   Component: EPS_ZFLS Kl. 69     3201  
   Revision: 00H20000    
   Shop #: WSC 01357 011 00200
   VCID: B4248396D704B4EFF1-80E0

1 Fault Found:
03803 - Steering Angle Sensor for Steering Aid 
            000 - - - MIL ON
             Freeze Frame:
                    Fault Status: 11100000
                    Fault Priority: 2
                    Fault Frequency: 1
                    Reset counter: 255
                    Time Indication: 0

             Freeze Frame:
                    Battery Volts: 12.1 V
                        PD
                    Temperature: 30.0°C
                    Count: 2
                    Steering Angle: 0.00°
                    Count: 1
                        SteerAng n.Init


-------------------------------------------------------------------------------
Address 52: Door Elect, Pass.        Labels:. 1K0-959-702-MAX3.clb
   Part No SW: 5K0 959 702 C    HW: 5K0 959 702 C
   Component: Tuer-SG         009 2120  
   Coding: 0000948
   Shop #: WSC 01357 011 00200
   VCID: B326808AD20AB3D7E8-80E6

No fault code found.

-------------------------------------------------------------------------------
Address 56: Radio (J0503)       Labels:. 5M0-035-1xx-56.clb
   Part No SW: 3C8 035 195 A    HW: 3C8 035 195 A
   Component: Radio RCD510  041 0166  
   Revision: 00000001    Serial number: VWZ1Z3K9800922
   Coding: 0100040004
   Shop #: WSC 01357 011 00200
   VCID: A60069DED1D8D67F7F-80F2

1 Fault Found:
01303 - Telephone Transceiver (R36) 
            004 - No Signal/Communication - Intermittent
             Freeze Frame:
                    Fault Status: 00100100
                    Fault Priority: 6
                    Fault Frequency: 254
                    Reset counter: 84
                    Mileage: 118947 km
                    Time Indication: 0
                    Date: 2011.06.09
                    Time: 09:16:29


-------------------------------------------------------------------------------
Address 62: Door, Rear Left        Labels:. 1K0-959-703-GEN3.clb
   Part No SW: 5K0 959 703 D    HW: 5K0 959 703 D
   Component: Tuer-SG         007 2101  
   Coding: 0000144
   Shop #: WSC 01357 011 1012552
   VCID: B522BE92DC7EADE7C6-80E0

No fault code found.

-------------------------------------------------------------------------------
Address 72: Door, Rear Right        Labels:. 1K0-959-704-GEN3.clb
   Part No SW: 5K0 959 704 D    HW: 5K0 959 704 D
   Component: Tuer-SG         007 2101  
   Coding: 0000144
   Shop #: WSC 01357 011 1012552
   VCID: B620B99EC178A6FFCF-80E2

No fault code found.

-------------------------------------------------------------------------------
Address 77: Telephone (J412)       Labels:| 7P6-035-730.clb
   Part No SW: 5K0 035 730 B    HW: 5K0 035 730 B
   Component: TELEFON       H09 1020  
   Revision: 1B001001    Serial number: 00007669235319
   Coding: 0A01000000010101
   Shop #: WSC 01357 011 00200
   ASAM Dataset: UHVNA A01009
   ROD: UHVNA.rod
   VCID: A40473D6AFE4246F61-80F0

No fault code found.
 
   #6  

Uwe

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I don't see anything obvious there, except the Sporadic/Intermittent Communications faults with the Telephone module that the Gateway is reporting. I wonder if that Telephone module is just plain wonky?

-Uwe-
 
   #7  

TechieAli

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Most of the faults cleared out, so I assume I don’t need the code to perform the erase adaption?
 
   #8  

Dana

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I don't believe it needs a SA code but there were issues with some of the NAR market 9W7 units and a VW TSB suggested rebooting it so that may not hurt if it is wonky.

Edit, the ADP channel appears to be [*IDE00764*] User profiles but I haven't reset one of those for a while.
 
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   #9  

TechieAli

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I don't believe it needs a SA code but there were issues with some of the NAR market 9W7 units and a VW TSB suggested rebooting it so that may not hurt if it is wonky.

Edit, the ADP channel appears to be [*IDE00764*] User profiles but I haven't reset one of those for a while.
Thanks will try that out. That is the code I was trying. Will try to write down the error next it’s a little odd. Something about sub channel not responding or something.
 
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