Touareg 2019 - No answer

   #1  

Amarton

Verified VCDS User
Verified
Joined
Nov 5, 2018
Messages
46
Reaction score
7
Location
Europe - Hungary
VCDS Serial number
C?ID=338434
Hello,
I can't read out a brand new 2019 Touareg. Only just gateway controller.
What is the solution?
Ignition was on (the engine not run)

I lost a customer...

Code:
Wednesday,20,November,2019,15:45:48:64377
VCDS -- Windows Based VAG/VAS Emulator Running on Windows 7 x64(VirtualBox)
VCDS Version 19.6.2.0 (x64)  HEX-V2 CB: 0.4508.4
Data version: 20190930 DS308.0
www.Ross-Tech.com

Workshop Code: 790 73430 000063

VIN:    License Plate: RMA-627



--------------------------------------------------------------------------------
--------------------------------------------------------------------------------


Gateway Installation List:  4N2 907 468 AB

01-Engine -- Status: OK 0000
02-Auto Trans -- Status: OK 0000
03-ABS Brakes -- Status: OK 0000
06-Seat Mem. Pass -- Status: OK 0000
09-Cent. Elect. -- Status: Malfunction 0010
13-Auto Dist. Reg -- Status: OK 0000
15-Airbags -- Status: OK 0000
16-Steering wheel -- Status: OK 0000
17-Instruments -- Status: OK 0000
19-CAN Gateway -- Status: OK 0000
2B-Steer. Col. Lock -- Status: OK 0000
36-Seat Mem. Drvr -- Status: OK 0000
42-Door Elect, Driver -- Status: OK 0000
44-Steering Assist -- Status: OK 0000
46-Central Conv. -- Status: OK 0000
52-Door Elect, Pass. -- Status: OK 0000
5F-Information Electr. -- Status: OK 0000
65-Tire Pressure -- Status: OK 0000
6C-Back-up Cam. -- Status: OK 0000
6D-Trunk Elect. -- Status: OK 0000
74-Chassis Control -- Status: OK 0000
81-Gear Shift -- Status: OK 0000
A5-Frt Sens. Drv. Assist -- Status: OK 0000
AC-Reductant Control -- Status: OK 0000
CA-Sunroof -- Status: OK 0000
CB-Rear Axle Steering -- Status: OK 0000

--------------------------------------------------------------------------------
--------------------------------------------------------------------------------


Chassis Type: 4N2
Scan: 01 02 03 06 09 13 15 16 17 19 2B 36 42 44 46 52 5F 65 6C 6D
          74 81 A5 AC CA CB


01-Engine -- Status: OK 0000
02-Auto Trans -- Status: OK 0000
03-ABS Brakes -- Status: OK 0000
06-Seat Mem. Pass -- Status: OK 0000
09-Cent. Elect. -- Status: Malfunction 0010
13-Auto Dist. Reg -- Status: OK 0000
15-Airbags -- Status: OK 0000
16-Steering wheel -- Status: OK 0000
17-Instruments -- Status: OK 0000
19-CAN Gateway -- Status: OK 0000
2B-Steer. Col. Lock -- Status: OK 0000
36-Seat Mem. Drvr -- Status: OK 0000
42-Door Elect, Driver -- Status: OK 0000
44-Steering Assist -- Status: OK 0000
46-Central Conv. -- Status: OK 0000
52-Door Elect, Pass. -- Status: OK 0000
5F-Information Electr. -- Status: OK 0000
65-Tire Pressure -- Status: OK 0000
6C-Back-up Cam. -- Status: OK 0000
6D-Trunk Elect. -- Status: OK 0000
74-Chassis Control -- Status: OK 0000
81-Gear Shift -- Status: OK 0000
A5-Frt Sens. Drv. Assist -- Status: OK 0000
AC-Reductant Control -- Status: OK 0000
CA-Sunroof -- Status: OK 0000
CB-Rear Axle Steering -- Status: OK 0000
-------------------------------------------------------------------------------
Address 01: Engine
Cannot be reached

-------------------------------------------------------------------------------
Address 02: Auto Trans
Cannot be reached

-------------------------------------------------------------------------------
Address 03: ABS Brakes
Cannot be reached

-------------------------------------------------------------------------------
Address 06: Seat Mem. Pass
Cannot be reached

-------------------------------------------------------------------------------
Address 09: Cent. Elect.
Cannot be reached
Unable to communicate with address 09. Are you sure the doors are unlocked?

-------------------------------------------------------------------------------
Address 13: Auto Dist. Reg
Cannot be reached

-------------------------------------------------------------------------------
Address 15: Airbags
Cannot be reached

-------------------------------------------------------------------------------
Address 16: Steering wheel
Cannot be reached

-------------------------------------------------------------------------------
Address 17: Instruments
Cannot be reached

-------------------------------------------------------------------------------
Address 19: CAN Gateway (J533)       Labels:* None
   Part No SW: 4N2 907 468 AB    HW: 4N2 907 468 AB
   Component: Gateway       H14 0037  
   Revision: 8P030005    Serial number: 0588P511319326
   Coding: 0301000300000E407F07000000DB05325A9E00071C000000037D078E10000100
   Shop #: WSC 31414 029 00001
   ASAM Dataset: EV_CGateCONTIAU491 003150
   ROD: EV_CGateCONTIAU491_003_AU58.rod
   VCID: 79AFEE9F2956E55F8E9-802D

   Multi Function Steering Wheel Control Module: 
   Subsystem 1 - Part No SW: 5G0 959 442 AB    HW: 5G0 959 442 AB  Labels: 3C8-959-537.CLB
   Component: E221__MFL-DC1  H17 0052 
   Serial number: 39190000030640069044
   Coding: 2DFFFF

   Battery Monitoring Control Module: 
   Subsystem 2 - Part No SW: 8S0 915 181 C    HW: 8S0 915 181 C
   Component: J367-BDMHella  H10 9070 
   Serial number: 2981111005          

No fault code found.

-------------------------------------------------------------------------------
Address 2B: Steer. Col. Lock
Cannot be reached

-------------------------------------------------------------------------------
Address 36: Seat Mem. Drvr
Cannot be reached

-------------------------------------------------------------------------------
Address 42: Door Elect, Driver
Cannot be reached

-------------------------------------------------------------------------------
Address 44: Steering Assist
Cannot be reached

-------------------------------------------------------------------------------
Address 46: Central Conv.
Cannot be reached

-------------------------------------------------------------------------------
Address 52: Door Elect, Pass.
Cannot be reached

-------------------------------------------------------------------------------
Address 5F: Information Electr.
Cannot be reached

-------------------------------------------------------------------------------
Address 65: Tire Pressure
Cannot be reached

-------------------------------------------------------------------------------
Address 6C: Back-up Cam.
Cannot be reached

-------------------------------------------------------------------------------
Address 6D: Trunk Elect.
Cannot be reached

-------------------------------------------------------------------------------
Address 74: Chassis Control
Cannot be reached

-------------------------------------------------------------------------------
Address 81: Gear Shift
Cannot be reached

-------------------------------------------------------------------------------
Address A5: Frt Sens. Drv. Assist
Cannot be reached

-------------------------------------------------------------------------------
Address AC: Reductant Control
Cannot be reached

-------------------------------------------------------------------------------
Address CA: Sunroof
Cannot be reached

-------------------------------------------------------------------------------
Address CB: Rear Axle Steering
Cannot be reached

End----(Elapsed Time: 00:33, VBatt start/end: 11.9V/11.9V. VIgn 11.8V)-----
 
   #2  

Uwe

Benevolent Dictator
Staff member
Joined
Jan 29, 2014
Messages
31,137
Reaction score
22,166
Location
USA
VCDS Serial number
HC100001
We have other scans from 2019 Touaregs and they work just fine.

I suggest you try a real PC instead of VirtualBox, which is an unsupported environment.

Also try opening the hood.

-Uwe-
 
   #3  

hadez16

Verified VCDS User
Verified
Joined
Jun 19, 2017
Messages
755
Reaction score
610
Location
Germany
VCDS Serial number
C?ID=289891
Touareg 3 is Audi.
So open the hood and activate parking brake before doing VCDS.
 
   #4  

Poletheus

Verified VCDS User
Verified
Joined
Nov 24, 2019
Messages
3
Reaction score
1
Location
Australia
VCDS Serial number
C?ID=380737
Touareg 3 is Audi.
So open the hood and activate parking brake before doing VCDS.
Ditto. My Touareg won't give any readings unless i have the hood up. I'm pretty sure it is also mentioned in the VCDS HEX-V2 manual.
 
Last edited:
  • Like
Reactions: Uwe
   #5  

andyhud

Verified VCDS User
Verified
Joined
Mar 6, 2016
Messages
191
Reaction score
81
Location
UK
VCDS Serial number
C?ID=32695
Yep, new security feature on new models. Hood must be up
 
Top