Unable to post

   #1  

crouzilles

Verified VCDS User
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C?ID=380341
Hi,

I am still unable to post threads after registering my Ross-Tech product

Any help would be appreciated.

Thank you
 
   #2  

Uwe

Benevolent Dictator
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I am still unable to post threads after registering my Ross-Tech product
Yet somehow you were able to post that. ;)

You registered your VCDS today, less than 6 hours ago. These things do not happen instantly.

But you are now Verified. :)

-Uwe-
 
   #3  

crouzilles

Verified VCDS User
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Thank you

I believe the New Users section of the forum allows non verified members to post, hence the ability to for me to post this thread.

As I am an IT guy I assumed (wrongly) that the registration process via the software is automated and not manual as it appears to be. It wasn't impatience on my part, more ignorance that led me to post :)

Regards
 
   #4  

Uwe

Benevolent Dictator
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As I am an IT guy I assumed (wrongly) that the registration process via the software is automated and not manual as it appears to be.
Our internal "CRM" system can and does check the forum for certain things, but the forum cannot check our internal system for anything at all. We would never allow the later due to potential security problems with the forum software having access to the CRM system.

So in a case like yours, where you joined the forum before you registered your system, and did not provide a serial number when you joined the forum, there was no way for our CRM system to know what forum account to check (and flag for a status upgrade) when you registered.

-Uwe-
 
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