Unable to register

   #1  

sparkymark75

Verified VCDS User
Verified
Joined
Sep 9, 2019
Messages
17
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16
Location
UK
VCDS Serial number
C?ID=368094
I'm trying to register my VCDS cable that I purchased yesterday from a UK distributor (Gendan). Every time I submit the registration it comes back with an "Internal Server Error" message. I'm using the latest non-beta version of VCDS on Windows 10 Home edition.
 
   #2  

Mike@Gendan

VCDS Distributor
Joined
Jun 24, 2014
Messages
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Location
Swansea, UK
VCDS Serial number
C?ID=57030
Can you check for updates OK?

Edit, actually there may be a server issue - we just tested one of our demo interfaces and had the same error.
 
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   #4  

Dana

Administrator
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You should be able to register now. Sorry about the inconvenience.

P.S. Mark I updated your forum user status to Verified. You should have an e-mail subject Your HEX-V2 Registration has been approved so you can Finalize registration in the configuration utility.
 
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