Q7 (4L) Suspension Problem

kisscos · Dec 31, 2014

Hi,
Got a Q7 with the suspension stuck up, and I cannot get any corner to move up or down.
Measured levels are : -

FL = 450
FR = 430
RL = 530
RR = 505.

Error code is 01400, which can be cleared, but returns when vehicle moves.

Also cannot get into adaption to reset the levels.
I am using security access code 31564, but it refuses to accept, giving Error code 22.
Last log attached.

Code:

Wednesday,31,December,2014,14:05:47:03847
VCDS -- Windows Based VAG/VAS Emulator
VCDS Version: 14.10.0.0
Data version: 20141022

Workshop Code: 123 12345 012345

VIN:    License Plate: E4LCB
Mileage: 121300km-75372mi   Repair Order: 



--------------------------------------------------------------------------------
--------------------------------------------------------------------------------


Chassis Type: 4L0
Scan: 01 02 03 05 07 08 09 0E 15 16 17 18 19 34 42 46 47 4F 52 56
          61 62 6F 72 76

   Mileage: 121300km-75372miles

00-Steering Angle Sensor -- Status: OK 0000
01-Engine -- Status: OK 0000
02-Auto Trans -- Status: OK 0000
03-ABS Brakes -- Status: OK 0000
05-Acc/Start Auth. -- Status: OK 0000
07-Control Head -- Status: OK 0000
08-Auto HVAC -- Status: OK 0000
09-Cent. Elect. -- Status: OK 0000
0E-Media Player 1 -- Status: OK 0000
15-Airbags -- Status: OK 0000
16-Steering wheel -- Status: OK 0000
17-Instruments -- Status: OK 0000
18-Aux. Heat -- Status: Malfunction 0010
19-CAN Gateway -- Status: OK 0000
34-Level Control -- Status: Malfunction 0010
42-Door Elect, Driver -- Status: OK 0000
46-Central Conv. -- Status: Malfunction 0010
47-Sound System -- Status: OK 0000
4F-Centr. Electr. II -- Status: OK 0000
52-Door Elect, Pass. -- Status: OK 0000
56-Radio -- Status: OK 0000
61-Battery Regul. -- Status: OK 0000
62-Door, Rear Left -- Status: OK 0000
6F-Centr. Conv. II -- Status: OK 0000
72-Door, Rear Right -- Status: OK 0000
76-Park Assist -- Status: OK 0000
 
-------------------------------------------------------------------------------
Address 01: Engine
Cannot be reached

-------------------------------------------------------------------------------
Address 02: Auto Trans        Labels: 09D-927-750.lbl
   Part No SW: 09D 927 750 FS    HW: 09D 927 750 FS
   Component: AL 750 6A           1000  
   Revision: 00H64000    Serial number:               
   Coding: 0000504
   Shop #: WSC 31414 790 00001
   VCID: 040C691F471418014B3-8051

No fault code found.

-------------------------------------------------------------------------------
Address 03: ABS Brakes        Labels: 4L0-910-517-V2.clb
   Part No SW: 4L0 910 517 B    HW: 4L0 614 517 D
   Component: ESP ALLRAD MK25E1   0010  
   Revision: 00H30001    
   Coding: 0103569
   Shop #: WSC 31414 790 00001
   VCID: 295218AB80F62569185-807C

No fault code found.

-------------------------------------------------------------------------------
Address 05: Acc/Start Auth.        Labels: 4F0-910-852.clb
   Part No SW: 4F0 910 852     HW: 4F0 905 852 B
   Component: FBSAUDIC6 ELV   H31 0230  
   Revision: 09010701    Serial number: 10601500811533
   Coding: 0000147
   Shop #: WSC 31414 790 00001
   VCID: 63CE4A83A25ABF39129-8036

   Subsystem 1 - Part No: 4F0 910 131 E
   Component: FBSAUDIC6 EZS   H45 0080

   Subsystem 2 - Part No: 4F0 910 220 D
   Component: FBSAUDIC6 IDG   H01 0040

No fault code found.

-------------------------------------------------------------------------------
Address 07: Control Head        Labels: Redir Fail!
   Part No SW: 4L0 910 730 J    HW: 4L0 035 729 
   Component: MMI Cockpit     H15 0410  
   Revision: C61150CE    Serial number: AUZ6Z2G6UJ38P3
   Coding: 0550522
   Shop #: WSC 31414 790 00001
   VCID: 2E58EBB7B9184251CD7-807B

   Subsystem 1 - Part No: 4L0 910 609 
   Component: E0380 BedienteilH02 0060

   Subsystem 2 - Serial number: 00000000808987

   Subsystem 3 - Serial number: 0111.07.070000000100010454ÿ

   Subsystem 4 - Serial number: 010454ÿ

No fault code found.

-------------------------------------------------------------------------------
Address 08: Auto HVAC        Labels: None
   Part No SW: 4L0 910 043     HW: 4L0 820 043 F
   Component: KLIMABETAETIGUNGH05 0060  
   Revision: 00---012    Serial number: 00000030052422
   Coding: 0001046
   Shop #: WSC 31414 790 00001
   VCID: 61C2408BB846AD29005-8034

No fault code found.

-------------------------------------------------------------------------------
Address 09: Cent. Elect.        Labels: 4F0-910-279.lbl
   Part No SW: 4F0 910 279 K    HW: 4F0 907 279 
   Component: ILM Fahrer      H18 0250  
   Revision: 00000000    Serial number: 4F0907279     
   Coding: 0010101
   Shop #: WSC 31414 790 00001
   VCID: 3162F0CBA8265DA9D05-8064

   Subsystem 1 - Part No: 4L2 910 113   Labels: 1KX-955-119.CLB
   Component: Wischer AU716   H09 0100  
   Coding: 00064792
   Shop #: WSC 31414  

   Subsystem 2 - Part No: 4E0 910 557 A  Labels: 8K0-955-559.CLB
   Component: REGENLICHTSENSORH13 0090  
   Coding: 00150059
   Shop #: WSC 31414  

No fault code found.

-------------------------------------------------------------------------------
Address 0E: Media Player 1        Labels: None
   Part No SW: 4L0 910 730 J    HW: 4L0 035 729 
   Component: MMI Cockpit     H15 0410  
   Revision: C61150CE    Serial number: AUZ6Z2G6UJ38P3
   Coding: 0550522
   Shop #: WSC 31414 790 00001
   VCID: 2E58EBB7B9184251CD7-807B

No fault code found.

-------------------------------------------------------------------------------
Address 15: Airbags        Labels: 4L0-910-655.lbl
   Part No SW: 4L0 910 655 D    HW: 4L0 959 655 C
   Component: 71 AIRBAG AUDI8RH42 0230  
   Revision: 03H42000    Serial number: 00399D039CHW  
   Coding: 0014129
   Shop #: WSC 31414 790 00001
   VCID: 2E58EBB7B9184251CD7-807B

   Subsystem 1 - Serial number: 6332QSME32711A234

   Subsystem 2 - Serial number: 6342QSME320B4C51E

   Subsystem 3 - Serial number: 6352QSME32733E63I

   Subsystem 4 - Serial number: 6362QSME30472943A

   Subsystem 5 - Serial number: 63734SME2D6C35155

   Subsystem 6 - Serial number: 63834SME2E24767BC

No fault code found.

-------------------------------------------------------------------------------
Address 16: Steering wheel        Labels: 4F0-910-549.lbl
   Part No SW: 4F0 910 549 A    HW: 4F0 953 549 D
   Component: J0527               0410  
   Revision: 00H02000    Serial number: 90026071870474
   Coding: 0102042
   Shop #: WSC 31414 790 00001
   VCID: 27561E9396E213190E1-8072

   Subsystem 1 - Part No: XXXXXXXXXXX 
   Component: E0221           H02 0030

No fault code found.

-------------------------------------------------------------------------------
Address 17: Instruments        Labels: 4L0-910-xxx-17.lbl
   Part No SW: 4F0 910 900 C    HW: 4L0 920 950 G
   Component: KOMBIINSTR. M73 H16 0220  
   Revision: 00100000    Serial number: 65W74Y377     
   Coding: 3617458
   Shop #: WSC 00613 210 51240
   VCID: 2044058FF3CCE4214FB-8075

No fault code found.

-------------------------------------------------------------------------------
Address 17: Instruments        Labels: 4L0-910-xxx-17.lbl
   Part No SW: 4F0 910 900 C    HW: 4L0 920 950 G
   Component: KOMBIINSTR. M73 H16 0220  
   Revision: 00100000    Serial number: 65W74Y377     
   Coding: 3617458
   Shop #: WSC 00613 210 51240
   VCID: 2044058FF3CCE4214FB-8075

No fault code found.

-------------------------------------------------------------------------------
Address 17: Instruments        Labels: 4L0-910-xxx-17.lbl
   Part No SW: 4F0 910 900 C    HW: 4L0 920 950 G
   Component: KOMBIINSTR. M73 H16 0220  
   Revision: 00100000    Serial number: 65W74Y377     
   Coding: 3617458
   Shop #: WSC 00613 210 51240
   VCID: 2044058FF3CCE4214FB-8075

No fault code found.

-------------------------------------------------------------------------------
Address 18: Aux. Heat        Labels: None
   Part No SW: 4L0 910 105     HW: 4L0 815 071 D
   Component: Heizgeraet      H08 0080  
   Revision: 0000000C    Serial number: 00000009014264
   Coding: 0000001
   Shop #: WSC 31414 790 00001
   VCID: 60C4458FB34CA4210FB-8035

1 Fault Found:
00664 - Fuel gauge 
            002 - Lower Limit Exceeded - Intermittent

-------------------------------------------------------------------------------
Address 19: CAN Gateway        Labels: 4L0-910-468.lbl
   Part No SW: 4L0 910 468 A    HW: 4L0 907 468 B
   Component: J533__Gateway   H06 0060  
   Revision: 00H06000    Serial number: 1100B076258007
   Coding: F55B9E5F30020200
   Shop #: WSC 31414 790 00001
   VCID: 2D5AECBBB41E3949F4D-8078

No fault code found.

-------------------------------------------------------------------------------
Address 34: Level Control        Labels: None
   Part No SW: 4L0 910 553 C    HW: 4L0 907 553 
   Component: LUFTFDR.-CDC    H03 7660  
   Revision: --H03001    Serial number: 15.1528-0096.2
   Coding: 0015510
   Shop #: WSC 12345 123 12345
   VCID: 2A50E7A785F02E7111F-807F

1 Fault Found:
01400 - Suspension Level Control 
            001 - Upper Limit Exceeded
             Freeze Frame:
                    Fault Status: 11100001
                    Fault Priority: 2
                    Fault Frequency: 1
                    Reset counter: 178
                    Mileage: 121302 km
                    Time Indication: 0
                    Date: 2014.12.31
                    Time: 15:07:21

             Freeze Frame:
                    Error Code: 66


-------------------------------------------------------------------------------
Address 42: Door Elect, Driver        Labels: 4L0-910-793-42.lbl
   Part No SW: 4L0 910 793 B    HW: 4L0 959 793 B
   Component: TSG FA          H12 0150  
   Revision: 00000000    Serial number: “
   Coding: 0002651
   Shop #: WSC 31414 790 00001
   VCID: 2F66F6B3BE124B59C61-807A

No fault code found.

-------------------------------------------------------------------------------
Address 46: Central Conv.        Labels: 4L0-910-289.lbl
   Part No SW: 4L0 910 289 F    HW: 4L0 907 289 C
   Component: Komfortgeraet   H07 0040  
   Revision: 0040 ---    Serial number: 01050692630000
   Coding: 4202747
   Shop #: WSC 31414 790 00001
   VCID: 336EFAC3523A6FB9A29-8066

   Subsystem 1 - Part No: 1K0 951 605 C
   Component: LIN BACKUP HORN H03 1301

   Subsystem 2 - Part No: 4F0 910 177 
   Component: Innenraumueberw.H01 0020

1 Fault Found:
01134 - Alarm Horn (H12) 
            012 - Electrical Fault in Circuit
             Freeze Frame:
                    Fault Status: 01101100
                    Fault Priority: 3
                    Fault Frequency: 254
                    Reset counter: 178
                    Mileage: 112346 km
                    Time Indication: 0
                    Date: 2013.11.04
                    Time: 09:31:05


-------------------------------------------------------------------------------
Address 47: Sound System        Labels: 4F0-910-7xx-47.lbl
   Part No SW: 4L0 910 730 J    HW: 4L0 035 729 
   Component: MMI Cockpit     H15 0410  
   Revision: C61150CE    Serial number: AUZ6Z2G6UJ38P3
   Coding: 0550522
   Shop #: WSC 31414 790 00001
   VCID: 2E58EBB7B9184251CD7-807B

No fault code found.

-------------------------------------------------------------------------------
Address 4F: Centr. Electr. II        Labels: 4F0-910-280.lbl
   Part No SW: 4F0 910 280     HW: 4F0 907 280 E
   Component: ILM Beifahrer   H12 0100  
   Revision:             Serial number: 00000000025990
   Coding: 0011101
   Shop #: WSC 31414 790 00001
   VCID: 5EB87B77893892D13D7-800B

No fault code found.

-------------------------------------------------------------------------------
Address 52: Door Elect, Pass.        Labels: 4L0-910-793-52.lbl
   Part No SW: 4L0 910 793 B    HW: 4L0 959 792 B
   Component: TSG BF          H12 0150  
   Revision: 00000000    Serial number: EC�
   Coding: 0002651
   Shop #: WSC 31414 790 00001
   VCID: 2F66F6B3BE124B59C61-807A

No fault code found.

-------------------------------------------------------------------------------
Address 56: Radio        Labels: None
   Part No SW: 4L0 910 730 J    HW: 4L0 035 729 
   Component: MMI Cockpit     H15 0410  
   Revision: C61150CE    Serial number: AUZ6Z2G6UJ38P3
   Coding: 0550522
   Shop #: WSC 31414 790 00001
   VCID: 2E58EBB7B9184251CD7-807B

No fault code found.

-------------------------------------------------------------------------------
Address 61: Battery Regul.        Labels: 4F0-910-181.lbl
   Part No SW: 4L0 910 181 A    HW: 4L0 915 181 
   Component: J0644 BEM       H12 0690  
   Revision: --------    Serial number: 00000000011944
   Shop #: WSC 00045 210 90248
   VCID: 254A149BECEE01093CD-8070

   Subsystem 1 - Part No: 4F0 915 105 C
   Component: von VA0  2706150196       
   Coding: 344630393135313035432056413032373036313530313936
   Shop #: WSC 31414 790 00001

No fault code found.

-------------------------------------------------------------------------------
Address 62: Door, Rear Left        Labels: 4L0-910-795.lbl
   Part No SW: 4L0 910 795 B    HW: 4L0 959 795 B
   Component: TSG HL          H21 0150  
   Coding: 0002058
   Shop #: WSC 31414 790 00001
   VCID: 3162F0CBA8265DA9D05-8064

No fault code found.

-------------------------------------------------------------------------------
Address 6F: Centr. Conv. II        Labels: 4L0-910-290.lbl
   Part No SW: 4L0 910 290     HW: 4L0 907 290 
   Component: ILM HINTEN 2    H05 0060  
   Revision: AAH05061    Serial number: 002897759-----
   Coding: 0000001
   Shop #: WSC 31414 790 00001
   VCID: 65CA549BAC6EC109FCD-8030

No fault code found.

-------------------------------------------------------------------------------
Address 72: Door, Rear Right        Labels: 4L0-910-795.lbl
   Part No SW: 4L0 910 795 B    HW: 4L0 959 794 B
   Component: TSG HR          H21 0150  
   Coding: 0002058
   Shop #: WSC 31414 790 00001
   VCID: 3162F0CBA8265DA9D05-8064

No fault code found.

-------------------------------------------------------------------------------
Address 76: Park Assist        Labels: 4Fx-910-283.lbl
   Part No SW: 4F0 910 283 F    HW: 4F0 919 283 F
   Component: Parkhilfe 4-Kan H09 0060  
   Revision: 00H09000    Serial number: 06220718303711
   Coding: 0001046
   Shop #: WSC 31414 790 00001
   VCID: 27561E9396E213190E1-8072

No fault code found.

End-------------------------(Elapsed Time: 02:32)--------------------------

I would appreciate some help.
Thanks,
Mike

Uwe · Dec 31, 2014

If I were to speculate, I'd think maybe one of the level sensors is not producing a correct reading.

-Uwe-

kisscos · Dec 31, 2014

Hi Uwe,
How can I check each Sensor for it's output?
Also, any guidance on why I cannot access adaption?
Thanks,
Mike.

Uwe · Dec 31, 2014

Error 22 is "Conditions Not Correct" isn't it? A "stuck" reading from a height sensor would likely put the module in a state where it won't allow you to do adaptation. Look in MVBs, the values from each of the four height sensors should be in there somewhere.

-Uwe-

Jack@European_Parts · Dec 31, 2014

The manifold purge valve maybe frozen or iced up.
What are your outside temps?
Visually inspect.

Try to brute force the outputs in VCDS, to see if it will force a release of each zone............... letting the car down to a proper height.

If cold out.........support car proper, and heat the manifold with hair dryer, or heat gun........... and tap the unit to give it some resonance.

Remove sensors at control arms and manually sweep them to verify in blocks, forcing the error to reset.

Bleed air system manually and lubricate with a dry Teflon running exercises with VCDS to see if it comes around.

DrPeter · Jan 2, 2015

Hello,

Got a Q7 with the suspension stuck up, and I cannot get any corner to move up or down.

- You could try the following Basic Settings, the steps will allow you to Bleed(drain) and Charge(fill) the front, rear axles or the Accumulator.

Level Control Bleeding/Charging

Hope this helps,

drpeter

pss. . this procedure works for other Audi vehicles, A8, Allroad, and the should work with some Volkswagens and the Bentley Continental.

kisscos · Jan 3, 2015

Hi All,
Thanks for all the responses so far.
Just checked the car again with the following observations: -

1) Temp at +7C.
2) Cannot access anything in Basic Settings other than channel 10 - Regulation, which I can switch on and off.
Checked all other channels up to 40 but no access.
3) Cycled through Output tests, but no response on ride height either up or down.
4) Checked MVB's Channels 04, 05, and 10 at same time whilst jacking each body corner up. Each corner indicated an increase in body height
proportional to the amount lifted.
Not sure what other MVB's are relevant, but as the level sensors area all indicating movement I am presuming that they are functional, even though
I have not checked the lowering readings at this point.
Any further advice would be appreciated.
Thanks,
Mike.

DrPeter · Jan 3, 2015

Cannot access anything in Basic Settings other than channel 10 - Regulation, which I can switch on and off.

- Try and clear the codes, with the vehicle's engine running, then try the Basic Settings procedure again, that may help.

dpeter

kisscos · Jan 10, 2015

Hi All,

Thanks for all the responses so far.
Now had chance to provide an update.

1) Basic settings are not available, even when I finally managed to access the controller-Why is that?
2) Can only access the controller when Ign in No2 position. Will not allow access when engine running-Is this correct, or is something else wrong?

Work done: -

1) Disconnected rear arms and checked readings in channels 4 and 5 in MVB's. Both rear sensors indicated movement both + and - when arms swept.
Set arms to zero, and checked access to controller in Ign 2 position. No access. refitted arms.
2) Disconnected LHF arm. Swept arm + and - with movement indicated in both directions.
Set arm to zero and checked access in Ign 2 position. Cleared faults, and Access accepted.
However, when in Adaptation, attempting to follow the Calibration procedure, Channel 01, the boxes indicated, Wait, Blank, Low level, Initiate. Nothing happened.
After about 30 secs I was locked out.
Returned to Fault codes to find code 01400/001 Upper Limit Exceeded.
Cleared fault and logged in again a number of times. Kept getting the same Wait, Blank, Low Level, Initiate, with nothing happening, and then lock out.
3) I then assumed that the LHF sensor was faulty and replaced it.

4) Initially, once the LHF sensor had been replaced the only fault code indicated was 01437/005 Control Position not learned-No or incorrect basic setting/Adaptation.

5) On gaining access and attempting to calibrate the suspension I still get the same Wait, Blank, Low level, Initiate, on Channel 01, then get locked out
However, I now get 2 faults, 01437/005, and 01400/001.

6) When I check the other channels, 02, 03, 04, when I am logged in, I get the following faults when locked out: -

02 - 01437/005 and 02250/001 Function Deactivation; Valve Duty Cycle/Upper Limit exceeded.
03 - 01437/005 and 01400/001.
04 - 01437/005 and 02250/001.

Subsequently I get locked out and then cannot access the Controller at all, with 'No Response from Controller'.

There is obviously something else wrong, and from other peoples issues, looks to me like a compressor problem.
However, as it looks like I have changed the LHF sensor for no real reason, I do not want to make another mistake,
as it could get to be very expensive.

Further guidance would be very much appreciated.

BTW - Although I have the logs, I do not appear to be able to add them to this post.
Can anyone advise me how to attach them?

Thanks,
Mike.

Uwe · Jan 10, 2015

kisscos said:
1) Basic settings are not available, even when I finally managed to access the controller-Why is that?
2) Can only access the controller when Ign in No2 position. Will not allow access when engine running-Is this correct, or is something else wrong?

That's definitely not normal and I would say something else is the root cause of both of these symptoms but I don't know what it might be.

kisscos said:
BTW - Although I have the logs, I do not appear to be able to add them to this post.
Can anyone advise me how to attach them?

The same way you did it in your first post would be fine. Copy & paste them into the body of a message, in between CODE tags.

-Uwe-

kisscos · Jan 11, 2015

--------------------------------------------------------------------------------
--------------------------------------------------------------------------------
1) Channel 01 after getting green Wait, Blank, Low Level, Initiate, in the adaptation boxes.

Code:

Saturday,10,January,2015,15:49:48:03847
VCDS -- Windows Based VAG/VAS Emulator
VCDS Version: 14.10.0.0
Data version: 20141022

Workshop Code: 123 12345 012345

VIN:    License Plate: E4LCB


                Address 34: Level Control       Labels: None
Control Module Part Number: 4L0 910 553 C    HW: 4L0 907 553 
  Component and/or Version: LUFTFDR.-CDC    H03 7660
           Software Coding: 0015510
            Work Shop Code: WSC 12345 123 12345
                      VCID: 2A50E7A785F02E7111F-807F
2 Faults Found:

01437 - Control Position not Learned 
            005 - No or Incorrect Basic Setting / Adaptation
             Freeze Frame:
                    Fault Status: 11100101
                    Fault Priority: 2
                    Fault Frequency: 1
                    Reset counter: 184
                    Mileage: 121313 km
                    Time Indication: 0
                    Date: 2015.01.10
                    Time: 15:45:46

             Freeze Frame:
                    Error Code: 6

01400 - Suspension Level Control 
            001 - Upper Limit Exceeded
             Freeze Frame:
                    Fault Status: 11100001
                    Fault Priority: 2
                    Fault Frequency: 1
                    Reset counter: 184
                    Mileage: 121313 km
                    Time Indication: 0
                    Date: 2015.01.10
                    Time: 15:47:13

             Freeze Frame:
                    Error Code: 66

2) Channel 02 after getting green Wait, Blank, Low Level, Initiate, in the adaptation boxes.

Code:

Saturday,10,January,2015,15:54:20:03847
VCDS -- Windows Based VAG/VAS Emulator
VCDS Version: 14.10.0.0
Data version: 20141022

Workshop Code: 123 12345 012345

VIN:    License Plate: E4LCB
Mileage:    Repair Order: Channel 2


                Address 34: Level Control       Labels: None
Control Module Part Number: 4L0 910 553 C    HW: 4L0 907 553 
  Component and/or Version: LUFTFDR.-CDC    H03 7660
           Software Coding: 0015510
            Work Shop Code: WSC 12345 123 12345
                      VCID: 2A50E7A785F02E7111F-807F
2 Faults Found:

01437 - Control Position not Learned 
            005 - No or Incorrect Basic Setting / Adaptation
             Freeze Frame:
                    Fault Status: 11100101
                    Fault Priority: 2
                    Fault Frequency: 1
                    Reset counter: 184
                    Mileage: 121313 km
                    Time Indication: 0
                    Date: 2015.01.10
                    Time: 15:51:46

             Freeze Frame:
                    Error Code: 6

02250 - Function Deactivation; Valve Duty Cycle 
            001 - Upper Limit Exceeded
             Freeze Frame:
                    Fault Status: 11100001
                    Fault Priority: 6
                    Fault Frequency: 1
                    Reset counter: 184
                    Mileage: 121313 km
                    Time Indication: 0
                    Date: 2015.01.10
                    Time: 15:52:58

             Freeze Frame:
                    Error Code: 46

3) Channel 03 after getting green Wait, Blank, Low Level, Initiate, in the adaptation boxes.

Code:

Saturday,10,January,2015,16:09:28:03847
VCDS -- Windows Based VAG/VAS Emulator
VCDS Version: 14.10.0.0
Data version: 20141022

Workshop Code: 123 12345 012345

VIN:    License Plate: E4LCB
Mileage:    Repair Order: Channel 3


                Address 34: Level Control       Labels: None
Control Module Part Number: 4L0 910 553 C    HW: 4L0 907 553 
  Component and/or Version: LUFTFDR.-CDC    H03 7660
           Software Coding: 0015510
            Work Shop Code: WSC 12345 123 12345
                      VCID: 2A50E7A785F02E7111F-807F
2 Faults Found:

01437 - Control Position not Learned 
            005 - No or Incorrect Basic Setting / Adaptation
             Freeze Frame:
                    Fault Status: 11100101
                    Fault Priority: 2
                    Fault Frequency: 1
                    Reset counter: 184
                    Mileage: 121313 km
                    Time Indication: 0
                    Date: 2015.01.10
                    Time: 16:05:40

             Freeze Frame:
                    Error Code: 6

01400 - Suspension Level Control 
            001 - Upper Limit Exceeded
             Freeze Frame:
                    Fault Status: 11100001
                    Fault Priority: 2
                    Fault Frequency: 1
                    Reset counter: 184
                    Mileage: 121313 km
                    Time Indication: 0
                    Date: 2015.01.10
                    Time: 16:08:15

             Freeze Frame:
                    Error Code: 66

4) Channel 04 after getting green Wait, Blank, Low Level, Initiate, in the adaptation boxes.

Code:

Saturday,10,January,2015,16:11:35:03847
VCDS -- Windows Based VAG/VAS Emulator
VCDS Version: 14.10.0.0
Data version: 20141022

Workshop Code: 123 12345 012345

VIN:    License Plate: E4LCB
Mileage:    Repair Order: Channel 4


                Address 34: Level Control       Labels: None
Control Module Part Number: 4L0 910 553 C    HW: 4L0 907 553 
  Component and/or Version: LUFTFDR.-CDC    H03 7660
           Software Coding: 0015510
            Work Shop Code: WSC 12345 123 12345
                      VCID: 2A50E7A785F02E7111F-807F
2 Faults Found:

01437 - Control Position not Learned 
            005 - No or Incorrect Basic Setting / Adaptation
             Freeze Frame:
                    Fault Status: 11100101
                    Fault Priority: 2
                    Fault Frequency: 1
                    Reset counter: 184
                    Mileage: 121313 km
                    Time Indication: 0
                    Date: 2015.01.10
                    Time: 16:09:06

             Freeze Frame:
                    Error Code: 6

02250 - Function Deactivation; Valve Duty Cycle 
            001 - Upper Limit Exceeded
             Freeze Frame:
                    Fault Status: 11100001
                    Fault Priority: 6
                    Fault Frequency: 1
                    Reset counter: 184
                    Mileage: 121313 km
                    Time Indication: 0
                    Date: 2015.01.10
                    Time: 16:10:18

             Freeze Frame:
                    Error Code: 46

5) Locked out from Controller.

Code:

Saturday,10,January,2015,16:35:22:03847
VCDS -- Windows Based VAG/VAS Emulator
VCDS Version: 14.10.0.0
Data version: 20141022

Workshop Code: 123 12345 012345

VIN:    License Plate: E4LCB
Mileage:    Repair Order: No response from controller



--------------------------------------------------------------------------------
--------------------------------------------------------------------------------


Chassis Type: 4L0
Scan: 01 02 03 05 07 08 09 0E 15 16 17 18 19 34 42 46 47 4F 52 56
          61 62 6F 72 76


00-Steering Angle Sensor -- Status: OK 0000
01-Engine -- Status: OK 0000
02-Auto Trans -- Status: OK 0000
03-ABS Brakes -- Status: OK 0000
05-Acc/Start Auth. -- Status: OK 0000
07-Control Head -- Status: OK 0000
08-Auto HVAC -- Status: OK 0000
09-Cent. Elect. -- Status: OK 0000
0E-Media Player 1 -- Status: OK 0000
15-Airbags -- Status: OK 0000
16-Steering wheel -- Status: OK 0000
17-Instruments -- Status: OK 0000
18-Aux. Heat -- Status: Malfunction 0010
19-CAN Gateway -- Status: OK 0000
34-Level Control -- Status: Malfunction 0010
42-Door Elect, Driver -- Status: OK 0000
46-Central Conv. -- Status: Malfunction 0010
47-Sound System -- Status: OK 0000
4F-Centr. Electr. II -- Status: OK 0000
52-Door Elect, Pass. -- Status: OK 0000
56-Radio -- Status: OK 0000
61-Battery Regul. -- Status: OK 0000
62-Door, Rear Left -- Status: OK 0000
6F-Centr. Conv. II -- Status: OK 0000
72-Door, Rear Right -- Status: OK 0000
76-Park Assist -- Status: OK 0000
 
-------------------------------------------------------------------------------
Address 01: Engine
Cannot be reached

-------------------------------------------------------------------------------
Address 02: Auto Trans
Cannot be reached

-------------------------------------------------------------------------------
Address 03: ABS Brakes
Cannot be reached

-------------------------------------------------------------------------------
Address 05: Acc/Start Auth.        Labels: 4F0-910-852.clb
   Part No SW: 4F0 910 852     HW: 4F0 905 852 B
   Component: FBSAUDIC6 ELV   H31 0230  
   Revision: 09010701    Serial number: 10601500811533
   Coding: 0000147
   Shop #: WSC 31414 790 00001
   VCID: 63CE4A83A25ABF39129-8036

   Subsystem 1 - Part No: 4F0 910 131 E
   Component: FBSAUDIC6 EZS   H45 0080

   Subsystem 2 - Part No: 4F0 910 220 D
   Component: FBSAUDIC6 IDG   H01 0040

No fault code found.

-------------------------------------------------------------------------------
Address 07: Control Head        Labels: Redir Fail!
   Part No SW: 4L0 910 730 J    HW: 4L0 035 729 
   Component: MMI Cockpit     H15 0410  
   Revision: C61150CE    Serial number: AUZ6Z2G6UJ38P3
   Coding: 0550522
   Shop #: WSC 31414 790 00001
   VCID: 2E58EBB7B9184251CD7-807B

   Subsystem 1 - Part No: 4L0 910 609 
   Component: E0380 BedienteilH02 0060

   Subsystem 2 - Serial number: 00000000808987

   Subsystem 3 - Serial number: 0111.07.070000000100010454ÿ

   Subsystem 4 - Serial number: 010454ÿ

No fault code found.

-------------------------------------------------------------------------------
Address 08: Auto HVAC        Labels: None
   Part No SW: 4L0 910 043     HW: 4L0 820 043 F
   Component: KLIMABETAETIGUNGH05 0060  
   Revision: 00---012    Serial number: 00000030052422
   Coding: 0001046
   Shop #: WSC 31414 790 00001
   VCID: 61C2408BB846AD29005-8034

No fault code found.

-------------------------------------------------------------------------------
Address 09: Cent. Elect.        Labels: 4F0-910-279.lbl
   Part No SW: 4F0 910 279 K    HW: 4F0 907 279 
   Component: ILM Fahrer      H18 0250  
   Revision: 00000000    Serial number: 4F0907279     
   Coding: 0010101
   Shop #: WSC 31414 790 00001
   VCID: 3162F0CBA8265DA9D05-8064

   Subsystem 1 - Part No: 4L2 910 113   Labels: 1KX-955-119.CLB
   Component: Wischer AU716   H09 0100  
   Coding: 00064792
   Shop #: WSC 31414  

   Subsystem 2 - Part No: 4E0 910 557 A  Labels: 8K0-955-559.CLB
   Component: REGENLICHTSENSORH13 0090  
   Coding: 00150059
   Shop #: WSC 31414  

No fault code found.

-------------------------------------------------------------------------------
Address 0E: Media Player 1        Labels: None
   Part No SW: 4L0 910 730 J    HW: 4L0 035 729 
   Component: MMI Cockpit     H15 0410  
   Revision: C61150CE    Serial number: AUZ6Z2G6UJ38P3
   Coding: 0550522
   Shop #: WSC 31414 790 00001
   VCID: 2E58EBB7B9184251CD7-807B

No fault code found.

-------------------------------------------------------------------------------
Address 15: Airbags
Cannot be reached

-------------------------------------------------------------------------------
Address 16: Steering wheel        Labels: 4F0-910-549.lbl
   Part No SW: 4F0 910 549 A    HW: 4F0 953 549 D
   Component: J0527               0410  
   Revision: 00H02000    Serial number: 90026071870474
   Coding: 0102042
   Shop #: WSC 31414 790 00001
   VCID: 27561E9396E213190E1-8072

   Subsystem 1 - Part No: XXXXXXXXXXX 
   Component: E0221           H02 0030

No fault code found.

-------------------------------------------------------------------------------
Address 17: Instruments
Cannot be reached

-------------------------------------------------------------------------------
Address 18: Aux. Heat        Labels: None
   Part No SW: 4L0 910 105     HW: 4L0 815 071 D
   Component: Heizgeraet      H08 0080  
   Revision: 0000000C    Serial number: 00000009014264
   Coding: 0000001
   Shop #: WSC 31414 790 00001
   VCID: 60C4458FB34CA4210FB-8035

1 Fault Found:
00664 - Fuel gauge 
            002 - Lower Limit Exceeded - Intermittent

-------------------------------------------------------------------------------
Address 19: CAN Gateway        Labels: 4L0-910-468.lbl
   Part No SW: 4L0 910 468 A    HW: 4L0 907 468 B
   Component: J533__Gateway   H06 0060  
   Revision: 00H06000    Serial number: 1100B076258007
   Coding: F55B9E5F30020200
   Shop #: WSC 31414 790 00001
   VCID: 2D5AECBBB41E3949F4D-8078

No fault code found.

-------------------------------------------------------------------------------
Address 34: Level Control
Cannot be reached

-------------------------------------------------------------------------------
Address 42: Door Elect, Driver        Labels: 4L0-910-793-42.lbl
   Part No SW: 4L0 910 793 B    HW: 4L0 959 793 B
   Component: TSG FA          H12 0150  
   Revision: 00000000    Serial number: “
   Coding: 0002651
   Shop #: WSC 31414 790 00001
   VCID: 2F66F6B3BE124B59C61-807A

No fault code found.

-------------------------------------------------------------------------------
Address 46: Central Conv.        Labels: 4L0-910-289.lbl
   Part No SW: 4L0 910 289 F    HW: 4L0 907 289 C
   Component: Komfortgeraet   H07 0040  
   Revision: 0040 ---    Serial number: 01050692630000
   Coding: 4202747
   Shop #: WSC 31414 790 00001
   VCID: 336EFAC3523A6FB9A29-8066

   Subsystem 1 - Part No: 1K0 951 605 C
   Component: LIN BACKUP HORN H03 1301

   Subsystem 2 - Part No: 4F0 910 177 
   Component: Innenraumueberw.H01 0020

1 Fault Found:
01134 - Alarm Horn (H12) 
            012 - Electrical Fault in Circuit
             Freeze Frame:
                    Fault Status: 01101100
                    Fault Priority: 3
                    Fault Frequency: 254
                    Reset counter: 184
                    Mileage: 112346 km
                    Time Indication: 0
                    Date: 2013.11.04
                    Time: 09:31:05


-------------------------------------------------------------------------------
Address 47: Sound System        Labels: 4F0-910-7xx-47.lbl
   Part No SW: 4L0 910 730 J    HW: 4L0 035 729 
   Component: MMI Cockpit     H15 0410  
   Revision: C61150CE    Serial number: AUZ6Z2G6UJ38P3
   Coding: 0550522
   Shop #: WSC 31414 790 00001
   VCID: 2E58EBB7B9184251CD7-807B

No fault code found.

-------------------------------------------------------------------------------
Address 4F: Centr. Electr. II        Labels: 4F0-910-280.lbl
   Part No SW: 4F0 910 280     HW: 4F0 907 280 E
   Component: ILM Beifahrer   H12 0100  
   Revision:             Serial number: 00000000025990
   Coding: 0011101
   Shop #: WSC 31414 790 00001
   VCID: 5EB87B77893892D13D7-800B

No fault code found.

-------------------------------------------------------------------------------
Address 52: Door Elect, Pass.        Labels: 4L0-910-793-52.lbl
   Part No SW: 4L0 910 793 B    HW: 4L0 959 792 B
   Component: TSG BF          H12 0150  
   Revision: 00000000    Serial number: EC�
   Coding: 0002651
   Shop #: WSC 31414 790 00001
   VCID: 2F66F6B3BE124B59C61-807A

No fault code found.

-------------------------------------------------------------------------------
Address 56: Radio        Labels: None
   Part No SW: 4L0 910 730 J    HW: 4L0 035 729 
   Component: MMI Cockpit     H15 0410  
   Revision: C61150CE    Serial number: AUZ6Z2G6UJ38P3
   Coding: 0550522
   Shop #: WSC 31414 790 00001
   VCID: 2E58EBB7B9184251CD7-807B

No fault code found.

-------------------------------------------------------------------------------
Address 61: Battery Regul.        Labels: 4F0-910-181.lbl
   Part No SW: 4L0 910 181 A    HW: 4L0 915 181 
   Component: J0644 BEM       H12 0690  
   Revision: --------    Serial number: 00000000011944
   Shop #: WSC 00045 210 90248
   VCID: 254A149BECEE01093CD-8070

   Subsystem 1 - Part No: 4F0 915 105 C
   Component: von VA0  2706150196       
   Coding: 344630393135313035432056413032373036313530313936
   Shop #: WSC 31414 790 00001

No fault code found.

-------------------------------------------------------------------------------
Address 62: Door, Rear Left        Labels: 4L0-910-795.lbl
   Part No SW: 4L0 910 795 B    HW: 4L0 959 795 B
   Component: TSG HL          H21 0150  
   Coding: 0002058
   Shop #: WSC 31414 790 00001
   VCID: 3162F0CBA8265DA9D05-8064

No fault code found.

-------------------------------------------------------------------------------
Address 6F: Centr. Conv. II        Labels: 4L0-910-290.lbl
   Part No SW: 4L0 910 290     HW: 4L0 907 290 
   Component: ILM HINTEN 2    H05 0060  
   Revision: AAH05061    Serial number: 002897759-----
   Coding: 0000001
   Shop #: WSC 31414 790 00001
   VCID: 65CA549BAC6EC109FCD-8030

No fault code found.

-------------------------------------------------------------------------------
Address 72: Door, Rear Right        Labels: 4L0-910-795.lbl
   Part No SW: 4L0 910 795 B    HW: 4L0 959 794 B
   Component: TSG HR          H21 0150  
   Coding: 0002058
   Shop #: WSC 31414 790 00001
   VCID: 3162F0CBA8265DA9D05-8064

No fault code found.

-------------------------------------------------------------------------------
Address 76: Park Assist        Labels: 4Fx-910-283.lbl
   Part No SW: 4F0 910 283 F    HW: 4F0 919 283 F
   Component: Parkhilfe 4-Kan H09 0060  
   Revision: 00H09000    Serial number: 06220718303711
   Coding: 0001046
   Shop #: WSC 31414 790 00001
   VCID: 27561E9396E213190E1-8072

No fault code found.

End-------------------------(Elapsed Time: 02:35)--------------------------

At no time could I start the Calibration procedure once I had access to Adaptation, and at no time could I access the Basic settings.
The stored values in channels 01 FL and 02 FR was 449, and could not be changed by putting the actual measured values in.
The stored values in channels 03 RL and 04 RR was 465, and could not be changed by putting the actual measured values in.

Uwe, does this help you any to further shed some light on it?

Thanks,
Mike.

Uwe · Jan 11, 2015

Uwe, does this help you any to further shed some light on it?

Not to me, at least not directly. But I wonder what's going on with this car, or perhaps your computer due to the various modules which in the Auto-Scan that "Cannot be reached".

-Uwe-

incartunes · Feb 8, 2017

Kisscos, did you manage to get to the bottom of this issue, having exactly the same with a q7 at the minute. locking out of adaption before it can be adjusted. car sitting high at one rear corner, locked out of suspension settings on mmi (all greyed out except auto), adaption fault code, clears and returns although i was getting the upper limit exceeded etc when trying to adapt.
i was wondering about it not allowing security access, it did it on and off, after reading this post i must have logged in on ignition then started car, at the end when we packed up i just had car running and couldnt log in. makes sense now.

tuningbyamg · Feb 9, 2017

you have a compressor deactivation code from what it looks like, do you hear the compressor run at all ? under passenger seat?
Compressor has a heat protection, if it works too hard and nothing happens it will stop, if it overheats it will stop. I suggest you look into that first, since height control adjustments won't be allowed if you have no pressure to operate with in the air tank.

incartunes · Feb 9, 2017

it ran to start with but by the time we were finishing up it wasnt running although i wasnt sure if that was linked to not being able to log in to the module. we could try and run through the adaption a couple of times at the begining and when exiting adaption it would fire up and try to level the car out again. think i will have another chance to look today hopefully.

incartunes · Feb 15, 2017

sooooo, today we had another look, relay is not being activated for the compressor when you would expect. when going through the outputs in vcds you can hear the valve block click, slight hiss then nothing, change to another strut and same then times/locks out if left. bridge the relay, compressor kicks in, watch the sensors on each corner when manually moved and reading changes on computer as expected. all settings greyed out on mmi except automatic. button in boot to load and raise does nothing.

now, we disconnected the two rear airlines from the valve block next to compressor, no air escaped. undone front right and air escaped and started dropping (just front right though not rears) connected back up, started car, compressor kicked in and raised front right again to where it was. from what i've read, it appears to be the pressure retaining valves on the top of the rear struts although i cant work out how these work as they dont appear to have an electrical connection and would surely need to allow air to pass both was so not just like a one way valve?. have two on order anyway just waiting for them to arrive.
i think, the issue is arising as the car cannot drop the rear to level it and hence throwing up the codes? customer has stated it has started since he put a heavy load in the boot, 80 cases of wine apparently!!!!

we shall see....

ivagp · Feb 15, 2017

on a touareg 1 with air ride. if all the latches are not closed it wont adjust. have you verified that every latch is closed, because a lot of times the micro switch is dead

incartunes · Feb 16, 2017

ivagp said:
on a touareg 1 with air ride. if all the latches are not closed it wont adjust. have you verified that every latch is closed, because a lot of times the micro switch is dead

yeah all confirmed closed, at the beginning it would start the adaption, i'm pretty sure its getting stuck on the sequence that requires the rears to drop or level in order to raise the front back up to finish adaption on one corner.

naushad2982 · Feb 17, 2017

There was a bulletin on this fault from audi. the pressure release valves on the damper between the air supply plastic pipe and the damper get stuck and cannot release the
pressure from the bellows so the vehicle cannot be dropped down. replace all 4. part number should be 7L0 616 813B

incartunes · Feb 17, 2017

naushad2982 said:
There was a bulletin on this fault from audi. the pressure release valves on the damper between the air supply plastic pipe and the damper get stuck and cannot release the
pressure from the bellows so the vehicle cannot be dropped down. replace all 4. part number should be 7L0 616 813B

cheers fella, got 2 arriving for the rears, will get them fitted and see what the fronts are like to do the rears dont look nice to do for a start......

Q7 (4L) Suspension Problem

Verified VCDS User

Benevolent Dictator

Verified VCDS User

Benevolent Dictator

NostraJackAss

Ross-Tech Employee

Verified VCDS User

Ross-Tech Employee

Verified VCDS User

Benevolent Dictator

Verified VCDS User

Benevolent Dictator

Verified VCDS User

Verified VCDS User

Verified VCDS User

Verified VCDS User

Verified VCDS User

Verified VCDS User

Verified VCDS User

Verified VCDS User