UNSUPPORTED VEHICLE - ERROR MESSAGE

   #1  

Shibin Kumar

Verified VCDS User
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Messages
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Location
India
VCDS Serial number
C?ID=161647
Guys,

I am getting an "unsupported vehicle Please upgrade the interface" message seen on the engine side. This is for the 2018 polo TSI 1.2 petrol. Since we are your dealers in India (Petes Automotive Products Pvt Ltd) and have sold these here, I enclose 2 of the systems indicating the same message. Please advise as to how can we resolve this.

Regards,

Code:
Thursday,08,August,2019,13:44:37:09493
VCDS -- Windows Based VAG/VAS Emulator Running on Windows 10 x64
VCDS Version: 19.6.1.0 (x64)
Data version: 20190529 DS308.0
[url]www.Ross-Tech.com[/url]


VIN: MEXG19608KT093771   License Plate: 



--------------------------------------------------------------------------------
--------------------------------------------------------------------------------


Chassis Type: 60 (6RU)
Scan: 01 02 03 04 08 09 15 17 19 25 44 56

VIN: MEXG19608KT093771   

01-Engine -- Status: OK 0000
02-Auto Trans -- Status: OK 0000
03-ABS Brakes -- Status: OK 0000
04-Steering Angle -- Status: OK 0000
08-Auto HVAC -- Status: OK 0000
09-Cent. Elect. -- Status: OK 0000
15-Airbags -- Status: OK 0000
17-Instruments -- Status: OK 0000
19-CAN Gateway -- Status: OK 0000
25-Immobilizer -- Status: OK 0000
44-Steering Assist -- Status: OK 0000
56-Radio -- Status: OK 0000
 
-------------------------------------------------------------------------------
Address 01: Engine (J623-CBZB)       Labels:. 03F-906-070-CBZ.clb
   Part No SW: 03F 906 070 KC    HW: 03F 907 309 AJ
   Component: SIMOS10.22AH10 6270  
   Revision: --H10---    Serial number:               
   Coding: 00250056232400080000
   Shop #: WSC 01234 785 00200
   ASAM Dataset: EV_ECM12TFS02103F906070KC 004006
   ROD: N/A
   VCID: 6DDBBDD0BCB4EB2742-8038

Unsupported vehicle.Please upgrade to a current Ross-Tech interface.
No ASAM data for: "EV_ECM12TFS02103F906070KC" () 
No fault code found.
Readiness: 0010 0000

-------------------------------------------------------------------------------
Address 02: Auto Trans        Labels: 0AM-927-769.clb
   Part No SW: 0AM 300 043 C    HW: 0AM 927 769 F
   Component: GSG DQ200G2_PQ  050 2601  
   Revision: 00005008    Serial number: CU501904235230
   Coding: 0000020
   Shop #: WSC 01357 011 00200
   VCID: 2B5F73C88A2025171C-807E

No fault code found.

-------------------------------------------------------------------------------
Address 03: ABS Brakes (J104)       Labels:. 6R0-907-37x-ESP90.clb
   Part No SW: 6R0 907 379 CB    HW: 6R0 907 379 AS
   Component: ESP9.0i front H04 0003  
   Serial number: --------------
   Coding: 62DD2463422C03C3461B24704252C0800908
   Shop #: WSC 00000 000 08192
   ASAM Dataset: EV_Brake1ESP90iBOSCH 003031
   ROD: N/A
   VCID: 0005F4649B26164F99-8054

Unsupported vehicle.Please upgrade to a current Ross-Tech interface.
No ASAM data for: "EV_Brake1ESP90iBOSCH" () 
No fault code found.

-------------------------------------------------------------------------------
Address 04: Steering Angle (G085)       Labels: 6R0-959-654.clb
   Part No SW: 6R0 959 654     HW: 6R0 959 654 
   Component: LENKW.SENSOR  H07 0070  
   Serial number: 28041913470160
   Coding: 01
   Shop #: WSC 00000 000 00000
   ASAM Dataset: EV_LWSKLOVW25X 005001
   ROD: N/A
   VCID: 7EF98A9CE1D260BFEB-802A

Unsupported vehicle.Please upgrade to a current Ross-Tech interface.
No ASAM data for: "EV_LWSKLOVW25X" () 
3 Faults Found:
332644 - ROD - Unknown Error Code 
          - 00 [008]
          Intermittent - Confirmed - Tested Since Memory Clear
             Freeze Frame:
                    Fault Status: 00000001
                    Fault Priority: 6
                    Fault Frequency: 1
                    Reset counter: 40
                    Mileage: 0 km
                    Date: 2000.14.00
                    Time: 00:01:47

336900 - ROD - Unknown Error Code 
          - 00 [008]
          Intermittent - Confirmed - Tested Since Memory Clear
             Freeze Frame:
                    Fault Status: 00000001
                    Fault Priority: 6
                    Fault Frequency: 1
                    Reset counter: 40
                    Mileage: 0 km
                    Date: 2000.14.00
                    Time: 00:01:47

1140738 - ROD - Unknown Error Code 
          - 00 [008]
          Intermittent - Confirmed - Tested Since Memory Clear
             Freeze Frame:
                    Fault Status: 00000001
                    Fault Priority: 2
                    Fault Frequency: 1
                    Reset counter: 41


-------------------------------------------------------------------------------
Address 08: Auto HVAC (J255)       Labels: 6R0-907-044.clb
   Part No SW: 6R0 907 044 Q    HW: 6R0 907 044 Q
   Component: Climatronic   H12 0615  
   Revision: V0000000    
   VCID: 41833160D8ACDF47D6-8014

No fault code found.

-------------------------------------------------------------------------------
Address 09: Cent. Elect. (J519)       Labels:. 6R0-937-08x-09.clb
   Part No SW: 6RU 937 087 R    HW: 6RU 937 087 R
   Component: BCM IM H+4    H42 0452  
   Revision: BZ042001    Serial number: 6802 170190059
   Coding: 3AB82BFF08A10000013800006E2B069000C0600F608E0100220000000A00
   Shop #: WSC 124697 483 00190
   VCID: 71E3A1A0A88C0FC766-8024

   Subsystem 1 - Part No: 5K7 955 559 C  Labels: 5K7-955-559.CLB
   Component: RLS 080519 05  50  0106 
   Coding: 0368DD

   Subsystem 2 - Part No SW: 6R0 959 802 EF    HW: 6R0 959 802 EF  Labels: 6R0-959-802.CLB
   Component: J386__TSG_FT  023 2551 
   Serial number: 13202848190513063335
   Coding: 000000

   Subsystem 3 - Part No SW: 6R0 959 801 ED    HW: 6R0 959 801 ED  Labels: 6R0-959-801.CLB
   Component: J387__TSG_BT  023 2551 
   Serial number: 13102849190511004827
   Coding: 000000

   Subsystem 4 - Part No SW: 6C0 959 442     HW: 6C0 959 442 
   Component: E221__MFL-TAT  H06 0023 
   Serial number: 1151922333002274AB2B
   Coding: 240000

   Subsystem 5 - Part No SW: 6R0 959 811 S    HW: 6R0 959 811 S
   Component: J388__TSG_HL  022 1552 
   Serial number: 13202728190514003511
   Coding: 000000

   Subsystem 6 - Part No SW: 6R0 959 812 S    HW: 6R0 959 812 S
   Component: J389__TSG_HR  022 1552 
   Serial number: 13102729190514043633
   Coding: 000000

No fault code found.

-------------------------------------------------------------------------------
Address 15: Airbags (J234)       Labels:. 5K0-959-655.clb
   Part No SW: 6R0 959 655 J    HW: 6R0 959 655 J
   Component: VW10Airbag153 H10 0020  
   Revision: --------    Serial number: 003GW01JNKVG
   Coding: 003533
   Shop #: WSC 00000 000 08192
   ASAM Dataset: EV_AirbaVW10BPAVW250 A01001
   ROD: N/A
   VCID: 49932940E89C17070E-801C

Unsupported vehicle.Please upgrade to a current Ross-Tech interface.
No ASAM data for: "EV_AirbaVW10BPAVW250" () 
No fault code found.

-------------------------------------------------------------------------------
Address 17: Instruments (J285)       Labels:. 5K0-920-xxx-17.clb
   Part No SW: 6RF 920 861 F    HW: 6RF 920 861 F
   Component: KOMBI         H01 5014  
   Serial number: 00000000000000
   Coding: B10A000000
   Shop #: WSC 00000 000 08192
   ASAM Dataset: EV_Kombi_UDS_VDD_RM09 A05735
   ROD: N/A
   VCID: 4E991A5C11F2303F5B-801A

Unsupported vehicle.Please upgrade to a current Ross-Tech interface.
No ASAM data for: "EV_Kombi_UDS_VDD_RM09" () 
No fault code found.

-------------------------------------------------------------------------------
Address 19: CAN Gateway (J533)       Labels: None
   Part No SW: 6RU 909 901     HW: 6RU 937 087 R
   Component: GW-K-CAN TP20 H42 0452  
   Revision: BZ042001    
   Coding: 002300
   Shop #: WSC 124697 483 00190
   VCID: 1933B90010BCA7877E-804C

No fault code found.

-------------------------------------------------------------------------------
Address 25: Immobilizer (J334)       Labels:. 5K0-920-xxx-25.clb
   Part No SW: 5K0 953 234     HW: 5K0 953 234 
   Component: IMMO          H01 5014  
   Serial number:               
   Coding: 000000
   Shop #: WSC 00000 000 00000
   ASAM Dataset: EV_Immo_UDS_VDD_RM09 A03710
   ROD: N/A
   VCID: 6AD1B6CC8D5AFC1F27-803E

Unsupported vehicle.Please upgrade to a current Ross-Tech interface.
No ASAM data for: "EV_Immo_UDS_VDD_RM09" () 
No fault code found.

-------------------------------------------------------------------------------
Address 44: Steering Assist (J500)       Labels:. 1Sx-909-144-44.clb
   Part No SW: 1S2 909 144 P    HW: 1S2 909 144 P
   Component: EPS_ECU       H61 1702  
   Coding: 0001000000000000
   Shop #: WSC 00000 000 00000
   ASAM Dataset: EV_SteerAssisNSK 014008
   ROD: N/A
   VCID: 41833160D0ACDF47D6-8014

Unsupported vehicle.Please upgrade to a current Ross-Tech interface.
No ASAM data for: "EV_SteerAssisNSK" () 
No fault code found.

-------------------------------------------------------------------------------
Address 56: Radio (J503)       Labels:. 5M0-035-1xx-56.clb
   Part No SW: 6RF 035 187 C    HW: 6RF 035 187 C
   Component: Radio         557 5532  
   Revision: --------    Serial number: VWZ7Z2T6101490
   Coding: 0E00040000000F
   Shop #: WSC 00000 000 08192
   VCID: 49932940E09C17070E-801C

No fault code found.

End-------------------------(Elapsed Time: 02:35)--------------------------
 
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   #2  

Bruce

Active Member
Joined
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Messages
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Location
Near Philadelphia, PA, USA
VCDS Serial number
--------
As a "dealer" of VCDS, shouldn't you be aware that since 2016, new products are needed to talk to newer models? You made your scan with a HEX+CAN. It is not fully compatible with a 2018 Polo. You need to upgrade your equipment. Perhaps talking to Ross-Tech more frequently would be a means to stay in touch with changes in product.

Pete's Performance has not bought a system from Ross-Tech since 2015. We do not consider Pete's Performance an active "dealer".

Upgrade programs are available through our web site.
 
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