2010 Phaeton not starting and key fob not unlocking doors.......Please help!

   #1  

faheem

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Hi

As per the title I have 2010 Phaeton RHD with Sunroof and it will not start or unlock with any of my key fobs x2

I came to the car after a night of torrential rain tried to unlock the car with my key fob and it didn't work so I manually unlocked the car and it started fine took the car for around a 30 minute drive nothing unusual no warning lights other than the cruise control light came on (may have pressed it accidentally) and I think I'm not sure if the key symbol came on, anyway came back to the car and unlocked using key and NOTHING! The car wasn't starting, no ignition, nothing other than mileage & door display working and radio, so my first instinct was the battery has gone flat so luckily my father owns a garage so he brought me his booster pack, put the booster pack on under the bonnet and still nothing, so I manually opened the boot as the car is deadlocked and not allowing me to open any of the doors and tried putting the booster on the starting battery RH directly and still nothing so I thought maybe I've confused the batteries and put it on the other battery LH and still nothing.

He also brought a live tester so I tested all the fuses with a basic live tester and visually inspected the larger fuses all are fine upon first basic inspection, at this point I decided to get the car recovered as the alarm kept going off and I was parked in a hospital car park. Whilst I waiting I started to strip the gearbox surround in order to put the car in neutral, all went well and the car hooked up easily though it was heavy!

Got the car recovered to my fathers workshop and when we where taking the car off the trailer (front end in the air) I noticed the ignition lights turn on and the heater vents opening up so I got excited and tried starting the car but NOTHING, however I had ignition so I did a quick fault code read with a Snap-On machine & the following errors came up:

00288 Steering column lock actuator N360 open circuit or short to ground - Intermittent
00230 Transmission Park Selector Switch (F305) Short with Ground - Intermittent
00166 Access/Start Authorisation Switch (E415) Open Circuit
49682 Steering Column No Communication U0212 Lower Limit Reached - Intermittent
49508 No Communications with HVAC Control Module (J301) U0164 Upper Limit Reached - Intermittent

Whilst the ignition was on the key symbol came on and every time I tried to start the car it wasn't responding, therefore I cleared the codes however the key symbol would come back on straight away & I also got a message like acc battery not connected or something like that, I turned the car off and tried restarting however it returned to its previous state and no ignition lights or anything just the alarm going off every 2 seconds and driving me insane.

Since then I have read all sorts of posts regarding the Kessy module as that was the only code that didn't have intermittent next to it and have read some posts with regards to it getting flooded with water etc, I have checked both batteries and they are producing 12 volts plus and have also recharged the smaller RH battery, I also borrowed my friends VAG COM and got the following log:

Code:
Friday,14,June,2019,18:53:03:32918
VCDS -- Windows Based VAG/VAS Emulator Running on Windows 10 x64
VCDS Version: 19.6.0.2 (x64)
Data version: 20190529 DS308.0
[url]www.Ross-Tech.com[/url]

Workshop Code: 123 12345 012345




--------------------------------------------------------------------------------
--------------------------------------------------------------------------------


Chassis Type: 6N0
Scan: 01 02 03 05 07 08 09 15 16 17 18 19 2E 34 37 38 42 46 47 52
55 56 62 65 68 71 72 76 77

Mileage: 144350km-89694miles

01-Engine -- Status: OK 0000
02-Auto Trans -- Status: OK 0000
03-ABS Brakes -- Status: OK 0000
04-Steering Angle -- Status: OK 0000
05-Acc/Start Auth. -- Status: Malfunction 0010
07-Control Head -- Status: OK 0000
08-Auto HVAC -- Status: OK 0000
09-Cent. Elect. -- Status: Malfunction 0010
15-Airbags -- Status: OK 0000
16-Steering wheel -- Status: OK 0000
17-Instruments -- Status: OK 0000
18-Aux. Heat -- Status: OK 0000
19-CAN Gateway -- Status: OK 0000
2E-Media Player 3 -- Status: OK 0000
34-Level Control -- Status: OK 0000
37-Navigation -- Status: Malfunction 0010
38-Roof Electronics -- Status: OK 0000
42-Door Elect, Driver -- Status: OK 0000
46-Central Conv. -- Status: Malfunction 0010
47-Sound System -- Status: OK 0000
52-Door Elect, Pass. -- Status: OK 0000
55-Headlight Range -- Status: OK 0000
56-Radio -- Status: Malfunction 0010
62-Door, Rear Left -- Status: OK 0000
65-Tire Pressure -- Status: Malfunction 0010
68-Wiper Electr. -- Status: OK 0000
71-Battery Charger -- Status: OK 0000
72-Door, Rear Right -- Status: OK 0000
76-Park Assist -- Status: OK 0000
77-Telephone -- Status: Malfunction 0010

-------------------------------------------------------------------------------
Address 01: Engine
Cannot be reached

-------------------------------------------------------------------------------
Address 02: Auto Trans
Cannot be reached

-------------------------------------------------------------------------------
Address 03: ABS Brakes
Cannot be reached

-------------------------------------------------------------------------------
Address 05: Acc/Start Auth. Labels: 3D0-909-13x-05.lbl
Part No SW: 3D0 909 139 D HW: 3D0 909 139 D
Component: Kessy 6850
Revision: 00H22072 Serial number: VWX3Z0J1914203
Coding: 0004328
Shop #: WSC 12345 123 12345
VCID: 2A5A8EAE817FBF1FEF-807E

Subsystem 1 - Part No: XXXXXXXXXXX
Component: ELV XXXX

1 Fault Found:
00003 - Control Module
014 - Defective
Freeze Frame:
Fault Status: 01101110
Fault Priority: 1
Fault Frequency: 0
Reset counter: 255
Time Indication: 0
Date: 2064.00.00
Time: 00:00:14


-------------------------------------------------------------------------------
Address 07: Control Head Labels: 3D0-907-048.clb
Part No SW: 3D0 907 048 HW: 3D0 907 048
Component: J127 KBT vorn 0031
Revision: ABH13001 Serial number: VWZ6Z7K0072013
Shop #: WSC 00000 000 00000
VCID: 63C4238AA6D52E57EC-8036

No fault code found.

-------------------------------------------------------------------------------
Address 08: Auto HVAC Labels: 3D0-907-040.lbl
Part No: 3D0 907 040 L
Component: Climatronic D1 2038
Coding: 0000001
Shop #: WSC 01065 000 00000
VCID: 275C779A926D8277F0-8072

No fault code found.

-------------------------------------------------------------------------------
Address 09: Cent. Elect.
Cannot be reached
Unable to communicate with address 09. Are you sure the doors are unlocked?

-------------------------------------------------------------------------------
Address 15: Airbags
Cannot be reached

-------------------------------------------------------------------------------
Address 16: Steering wheel Labels: 7L6-953-549.lbl
Part No: 7L6 953 549 K
Component: J527 3601
Coding: 0000011
Shop #: WSC 01065 000 00000
VCID: 479CD71A322D627710-8012

No fault code found.

-------------------------------------------------------------------------------
Address 17: Instruments Labels: 3D0-920-xxx-17.lbl
Part No SW: 3D0 920 983 C HW: 3D0 920 983 C
Component: J285 KOMBI-INST. 0616
Revision: KPH06V02
Coding: 0039401
Shop #: WSC 00845 210 176725
VCID: 295871A28079B407E6-807C

No fault code found.

-------------------------------------------------------------------------------
Address 18: Aux. Heat Labels: None
Part No: 3D0 815 005 AP
Component: J737__Standheizung 4405
Revision: 00084000 Serial number: 09020869A00000
Shop #: WSC 01065 000 00000
VCID: 6BD44BAA4A05661754-803E

No fault code found.

-------------------------------------------------------------------------------
Address 19: CAN Gateway Labels:. 6N0-909-901-7L.clb
Part No SW: 6N0 909 901 HW: 3D0 920 983 C
Component: J533 GW-K-CAN TP20 0616
Coding: 7FF2FBAC7B011003
Shop #: WSC 00845 210 176725
VCID: 70EE5CC6632385CF61-8024

No fault code found.

-------------------------------------------------------------------------------
Address 2E: Media Player 3
Cannot be reached

-------------------------------------------------------------------------------
Address 34: Level Control
Cannot be reached

-------------------------------------------------------------------------------
Address 37: Navigation Labels: None
VCID: 55A00D52BC81C0E792-8000

No Faults Found
or DTCs not supported by controller
or a communication error occurred

-------------------------------------------------------------------------------
Address 38: Roof Electronics Labels: 3D0-907-135.lbl
Part No: 3D0 907 135 E
Component: Dachmodul 0802
Coding: 0004141
Shop #: WSC 01065 000 00000
VCID: 25407D92E8619067C2-8070

No fault code found.

-------------------------------------------------------------------------------
Address 46: Central Conv.
Cannot be reached

-------------------------------------------------------------------------------
Address 47: Sound System
Cannot be reached

-------------------------------------------------------------------------------
Address 55: Headlight Range
Cannot be reached

-------------------------------------------------------------------------------
Address 56: Radio Labels: None
VCID: 55A00D52BC81C0E792-8000

No Faults Found
or DTCs not supported by controller
or a communication error occurred

-------------------------------------------------------------------------------
Address 65: Tire Pressure Labels:. 7L6-907-273.lbl
Part No SW: 7L6 907 273 E HW: 7L6 907 273 E
Component: J0502 RDK 0006
Revision: 00004006 Serial number: 00000900016208
Coding: 264900648C97BF000000000000
Shop #: WSC 09410 000 1048576
VCID: 3A7ABEEE71DF0F9F9F-806E

1 Fault Found:
02214 - Tire Pressure Warning
000 - - - Intermittent
Freeze Frame:
Fault Status: 00100000
Fault Priority: 1
Fault Frequency: 4
Reset counter: 194
Mileage: 143682 km
Time Indication: 0
Date: 2019.03.06
Time: 15:19:23

Freeze Frame:
(no units): 84.0


-------------------------------------------------------------------------------
Address 68: Wiper Electr. Labels: 3Dx-955-1xx-V2.clb
Part No: 3D2 955 120 B
Component: Front Wiper 3501
Coding: 0015733
Shop #: WSC 01065 000 376832
VCID: 21486982FC497C47BE-8074

1 Fault Found:
01336 - Company Data Bus for Comfort System
014 - Defective - Intermittent

-------------------------------------------------------------------------------
Address 71: Battery Charger
Cannot be reached

-------------------------------------------------------------------------------
Address 76: Park Assist Labels: None
Part No: 3D0 919 283 E
Component: 10 Einparkhilfe 1107
Shop #: WSC 00000 000 00000
VCID: 2C5688B68B8BA12F1D-8078

No fault code found.

-------------------------------------------------------------------------------
Address 77: Telephone
Cannot be reached

End-------------------------(Elapsed Time: 13:33)--------------------------
As this also indicated a fault with the Kessy module I have started to strip the drivers side to gain access hoping that it is on the drivers side RHD however I am half way through stripping it I can just about peel back the foam and carpet and it is bone dry and I this time I do not think it is on the drivers side, if it is on the passenger side I do not think I can access it without being able to unlock the passenger door in order to remove all the trim and seat etc

Please could someone shed light and confirm that my kessy is the problem and how I go about removing it with the door locked and replacing it or repairing it if possible.

Kind regards
 
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   #2  

faheem

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Quick update

Just came back to the car to carry on looking for kessy tried to turn engine and getting a message on display "Steering Column Lock Workshop" I've also noticed when I remove the key and turn the steering and it does not lock.
 
   #3  

Jetta 97

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VCDS Serial number
C?ID=81680
Address 05: Acc/Start Auth. Labels: 3D0-909-13x-05.lbl
Part No SW: 3D0 909 139 D HW: 3D0 909 139 D
Component: Kessy 6850
Revision: 00H22072 Serial number: VWX3Z0J1914203
Coding: 0004328
Shop #: WSC 12345 123 12345
VCID: 2A5A8EAE817FBF1FEF-807E

Subsystem 1 - Part No: XXXXXXXXXXX
Component: ELV XXXX

1 Fault Found:
00003 - Control Module
014 - Defective


Looks like Water damage in Kessy ,
Try to clear code and see what will happen.
 
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   #4  

faheem

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Address 05: Acc/Start Auth. Labels: 3D0-909-13x-05.lbl
Part No SW: 3D0 909 139 D HW: 3D0 909 139 D
Component: Kessy 6850
Revision: 00H22072 Serial number: VWX3Z0J1914203
Coding: 0004328
Shop #: WSC 12345 123 12345
VCID: 2A5A8EAE817FBF1FEF-807E

Subsystem 1 - Part No: XXXXXXXXXXX
Component: ELV XXXX

1 Fault Found:
00003 - Control Module
014 - Defective


Looks like Water damage in Kessy ,
Try to clear code and see what will happen.
I have cleared the codes same log appears have you any idea where the module will be located on RHD car?
 
   #5  

faheem

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So another update.

Jacked the front end up using a ramp and saw a load of water pouring out from under the car hoping I would get ignition lights on again in order for me to unlock the doors, ignition lights didn't come on again but the doors unlocked, I knew it was a long shot but it worked. As soon as I touched the carpet on the passenger side it was soaked with water.

Removed seat and carpet and I have now found the kessy module and another box next to it what i don't understand is why they haven't put the kessy in a box also. There are 2 rubber grommets which I have pushed out to drain excess water, I have also opened the kessy module and noticed some very slight corrosion and blacked pins, i have cleaned with contact cleaner and dried with compressed air, however I am going to leave it in some rice for a few hours before I try reconnecting and obviously dry everything else out in the meantime.

I have also bought a used module off ebay just in case this one doesn't work.

Do you know exactly what has to be swapped over and can programming be done with vagcom?
 
   #7  

Uwe

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VCDS Serial number
HC100001
Please Register with Ross-Tech to make sure you have legit VCDS.
I'm confident it is legitimate, but he doesn't seem to be the original owner.

-Uwe-
 
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