Introduction

   #21  

Uwe

Benevolent Dictator
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VCDS Serial number
HC100001
Does this offer apply to those of us who received our Hex-Nets via the upgrade program?
It should, but your HEX-NET's serial number is in a new "range" that likely hasn't been accommodated yet by one of the servers involved.

-Uwe-
 
   #22  

StorableComa

Verified VCDS User
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Aug 7, 2020
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Location
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VCDS Serial number
C?ID=219649
It should, but your HEX-NET's serial number is in a new "range" that likely hasn't been accommodated yet by one of the servers involved.

-Uwe-
Thank you for the update. Any idea on when I should try again?
 
   #23  

Uwe

Benevolent Dictator
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VCDS Serial number
HC100001
Thank you for the update. Any idea on when I should try again?
I can't really say. VIS is provided by one of our distributors, not Ross-Tech directly.

-Uwe-
 
   #24  

Boki Ar

VCDS Distributor
Joined
Oct 27, 2014
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Location
Arandjelovac, Serbia
VCDS Serial number
C?ID=57300
@ StorableComa, use mail (in which you will list Your registration details): info@pc-autodiagnostika.cz and convey greetings from Boyan / Serbia.
 
   #25  

autocomsoft

VCDS Distributor
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Mar 17, 2014
Messages
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Location
Czech Republic
VCDS Serial number
C?ID=56999
@Jan autocomsoft

I just tried to register, but the registration page says that my email address is not associated with my Hex-Net. I can confirm I am trying to register with the same email address on vis4vag that I registered my HEX-NET too which is also the same as my forum registration.

Can you please advise how this can be fixed?

Martyn
Hello,

I'm having an issue with registration. I get an error "4-Wrong interface number". I've double checked and my SN is correct as listed under "About" in VCDS.

Does this offer apply to those of us who received our Hex-Nets via the upgrade program?

Thanks,
Sean

Dear Martyn and Sean,

send me Your registration data in a text format on info@pc-autodiagnostika.cz and I will make Your registration manually.

Thank You
Jan
 
   #26  

pero

Verified VCDS User
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May 8, 2018
Messages
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Location
Croatia
VCDS Serial number
C?ID=281123
I have two interfaces HEX+CAN and HEX-V2. Both are registered from the same mail address, but cannot register on vis4vag .
Constantly throws out error 12 - email address and serial number are not associated when I try the serial number of the HEX-V2 .
 
   #27  

Uwe

Benevolent Dictator
Staff member
Joined
Jan 29, 2014
Messages
30,503
Reaction score
21,760
Location
USA
VCDS Serial number
HC100001
I have two interfaces HEX+CAN and HEX-V2. Both are registered from the same mail address, but cannot register on vis4vag .
Constantly throws out error 12 - email address and serial number are not associated when I try the serial number of the HEX-V2 .
I see no obvious reason for it here. You might want to try contacting @autocomsoft

-Uwe-
 
   #29  

HMC

Verified VCDS User
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Jul 31, 2014
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Location
UK
VCDS Serial number
C?ID=28246
Do you not have to own a HEX-NET?
Regards HMC
 
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