2012 Audi Q7 Issues with Bose following MMI update

   #1  

paul

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Sad days but this is seemingly a common problem with some cars. Update was completed with genuine original discs and followed instructions to the letter but now have bose fader problems and the fault codes as per the scan below. Before I have to take the car to a dealer please can anyone offer any direction?

Originally it was HNAv_EU_K0031_3_D1, Nav Database was 8R0060884R ECE 5.11.7

First Software update was
8R0 906 961 AS - SVM Code 3GHEU206
Then 8R0 906 961 DF - SVM Code 3GHEU257
Map database 8R0 051 884 GA/ ECE 2019

Code:
Tuesday,04,June,2019,01:04:12:38198
VCDS -- Windows Based VAG/VAS Emulator Running on Windows 7 x86
VCDS Version: 18.9.1.0  HEX-V2 CB: 0.4438.4
Data version: 20190114 DS296.0
www.Ross-Tech.com


VIN: WAUZZZ4L3BD005627   License Plate: ALFQ7
Mileage: 77680km-48268mi   Repair Order: 



--------------------------------------------------------------------------------
--------------------------------------------------------------------------------


Chassis Type: 4L-AU56 (4F0)
Scan: 01 02 03 05 08 09 15 16 17 18 19 34 3D 42 46 47 4F 52 55 56
          5F 62 6C 6D 6F 72 76

VIN: WAUZZZ4L3BD005627   Mileage: 77680km-48268miles

01-Engine -- Status: OK 0000
02-Auto Trans -- Status: OK 0000
03-ABS Brakes -- Status: OK 0000
04-Steering Angle -- Status: OK 0000
05-Acc/Start Auth. -- Status: OK 0000
08-Auto HVAC -- Status: Malfunction 0010
09-Cent. Elect. -- Status: OK 0000
15-Airbags -- Status: OK 0000
16-Steering wheel -- Status: OK 0000
17-Instruments -- Status: OK 0000
18-Aux. Heat -- Status: OK 0000
19-CAN Gateway -- Status: OK 0000
34-Level Control -- Status: OK 0000
3D-Special Function -- Status: OK 0000
42-Door Elect, Driver -- Status: OK 0000
46-Central Conv. -- Status: OK 0000
47-Sound System -- Status: Malfunction 0010
4F-Centr. Electr. II -- Status: OK 0000
52-Door Elect, Pass. -- Status: OK 0000
55-Headlight Range -- Status: OK 0000
56-Radio -- Status: OK 0000
5F-Information Electr. -- Status: Malfunction 0010
62-Door, Rear Left -- Status: OK 0000
6C-Back-up Cam. -- Status: OK 0000
6D-Trunk Elect. -- Status: OK 0000
6F-Centr. Conv. II -- Status: OK 0000
72-Door, Rear Right -- Status: OK 0000
76-Park Assist -- Status: OK 0000
-------------------------------------------------------------------------------
Address 01: Engine (J623-CJGA)       Labels:. 059-907-401-V2.clb
   Part No SW: 4L1 910 401 H    HW: 4L0 907 401 C
   Component: 3.0TDI EDC17  H35 0003  
   Revision: 53H35---    Serial number:               
   Coding: 2A2A4012A52701020000
   Shop #: WSC 31414 790 00001
   ASAM Dataset: EV_ECM30TDI0114L1910401H 001008
   ROD: EV_ECM30TDI0114L1910401H.rod
   VCID: 2809FBBC027A4827F6D-807C

No fault code found.
Readiness: 0 0 0 0 0 

-------------------------------------------------------------------------------
Address 02: Auto Trans (J217)       Labels:| 0C8-927-750.clb
   Part No SW: 0C8 927 750 AE    HW: 0C8 927 750 AE
   Component: AL1000 AISIN  001 1783  
   Serial number:               
   Coding: 001578
   Shop #: WSC 48400 000 1048576
   ASAM Dataset: EV_TCMAL991031 001001
   ROD: EV_TCMAL991031_001_AU56.rod
   VCID: 6FBBD0A0E7145F1F777-803A

No fault code found.

-------------------------------------------------------------------------------
Address 03: ABS Brakes        Labels:. 4L0-910-517-V2.clb
   Part No SW: 4L0 910 517 M    HW: 4L0 614 517 L
   Component: ESP ALLRAD MK25E1   0020  
   Revision: 00H02001    
   Coding: 2200689
   Shop #: WSC 31414 790 00001
   VCID: 34311FCCC2323CC74A5-8060

No fault code found.

-------------------------------------------------------------------------------
Address 05: Acc/Start Auth.        Labels:. 4F0-910-852.clb
   Part No SW: 4F0 910 852 B    HW: 4F0 905 852 F
   Component: FBSAUDIC6 ELV   H05 0130  
   Revision: 00H05000    Serial number: 10602901615404
   Coding: 0000211
   Shop #: WSC 31414 790 00001
   VCID: 2517F28879E8554FCDB-8070

   Subsystem 1 - Part No: 4F0 910 132 E
   Component: FBSAUDIC6 EZS   H03 0020

   Subsystem 2 - Part No: 4F0 910 220 D
   Component: FBSAUDIC6 IDG   H01 0054

No fault code found.

-------------------------------------------------------------------------------
Address 08: Auto HVAC (J255)       Labels: None
   Part No SW: 4L0 910 043 D    HW: 4L0 820 043 AE
   Component: KLIMA 4 ZONEN H13 0050  
   Revision: 00---021    Serial number: 00000030158112
   Coding: 01009416
   Shop #: WSC 31414 790 00001
   VCID: 2517F28875E8554FCDB-8070

1 Fault Found:
01592 - Air Quality Sensor (G238) 
            014 - Defective
             Freeze Frame:
                    Fault Status: 01101110
                    Fault Priority: 3
                    Fault Frequency: 21
                    Reset counter: 161
                    Mileage: 77495 km
                    Time Indication: 0
                    Date: 2019.05.28
                    Time: 20:29:48

             Freeze Frame:
                    Temperature: 24.0°C


-------------------------------------------------------------------------------
Address 09: Cent. Elect.        Labels: 4F0-910-279.lbl
   Part No SW: 4F0 910 279 AD    HW: 4F0 907 279 D
   Component: ILM Fahrer      H28 0360  
   Revision: 00000000    Serial number: 4F0907279     
   Coding: 0033121
   Shop #: WSC 31414 790 00001
   VCID: 6B83C4B0DF8CA33F5BF-803E

   Subsystem 1 - Part No: 4L2 910 113   Labels: 1KX-955-119.CLB
   Component: Wischer AU716   H12 0100  
   Coding: 00064792
   Shop #: WSC 31414  

   Subsystem 2 - Part No: 8K0 910 557   Labels: 8K0-955-559.CLB
   Component: REGENLICHTSENSORH04 0003  
   Coding: 00150059
   Shop #: WSC 31414  

No fault code found.

-------------------------------------------------------------------------------
Address 15: Airbags        Labels: 4L0-910-655.lbl
   Part No SW: 4L0 910 655 D    HW: 4L0 959 655 C
   Component: 71 AIRBAG AUDI8RH43 0230  
   Revision: 04H43000    Serial number: 00399D06YTT3  
   Coding: 0014129
   Shop #: WSC 31414 790 00001
   VCID: 2E050DA42C1E16173C1-807A

   Subsystem 1 - Serial number: 6332QSME526A4A22G

   Subsystem 2 - Serial number: 6342QSME68695432J

   Subsystem 3 - Serial number: 6352QSME4F6A0D1E/

   Subsystem 4 - Serial number: 6362QSME30651F22C

   Subsystem 5 - Serial number: 63734SME56624734 

   Subsystem 6 - Serial number: 63834SME5061242E-

No fault code found.

-------------------------------------------------------------------------------
Address 16: Steering wheel        Labels: 4F0-910-549.lbl
   Part No SW: 4F0 910 549 A    HW: 4F0 953 549 D
   Component: J0527               0530  
   Revision: 00H05000    Serial number: 90026101900222
   Coding: 0102142
   Shop #: WSC 31414 790 00001
   VCID: 270BF88003E4475FFF7-8072

   Subsystem 1 - Part No: XXXXXXXXXXX 
   Component: E0221           H02 0100

No fault code found.

-------------------------------------------------------------------------------
Address 17: Instruments (J285)       Labels:. 4L0-920-xxx-17.clb
   Part No SW: 4L0 920 983 T    HW: 4L0 920 983 T
   Component: KOMBIINSTR.   H10 0214  
   Revision: 00000000    Serial number: FDD21F97A     
   Coding: 2F56630400012600010400
   Shop #: WSC 00428 210 184921
   VCID: 43D34C109B9C8B7FC3F-8016

No fault code found.

-------------------------------------------------------------------------------
Address 18: Aux. Heat        Labels: None
   Part No SW: 4L0 910 105     HW: 4L0 815 071 G
   Component: Heizgeraet      H09 0140  
   Revision: 0000000C    Serial number: 00000009021078
   Coding: 0000101
   Shop #: WSC 31414 790 00001
   VCID: 6099A39C264AF067FED-8034

No fault code found.

-------------------------------------------------------------------------------
Address 19: CAN Gateway (J533)       Labels:. 4F0-907-468.clb
   Part No SW: 4F0 907 468 P    HW: 4F0 907 468 F
   Component: GW-BEM 4CAN-M H06 0047  
   Revision: LB200032    Serial number: 3200L107060039
   Coding: 00CF07
   Shop #: WSC 31414 790 00001
   VCID: 3C2137ECE662F487825-8068

   Subsystem 1 - Part No SW: 8K0 915 181 D    HW: 8K0 915 181 D
   Component: J367-BDM  H07 0125 
   Serial number: 00000000002790309805

   Subsystem 2 - Part No SW: 8K0 959 663     HW: 8K0 959 663 
   Component: J532_DCDCStab  H16 0038 
   Serial number: 10194000398011200180

No fault code found.

-------------------------------------------------------------------------------
Address 34: Level Control        Labels: 4L0-910-553.lbl
   Part No SW: 4L0 910 553 H    HW: 4L0 907 553 
   Component: LUFTFDR.-CDC    H03 7870  
   Revision: --H03001    Serial number: 15.1528-0123.2
   Coding: 0015510
   Shop #: WSC 00428 210 15987
   VCID: 2F3B10A02B141F1F377-807A

No fault code found.

-------------------------------------------------------------------------------
Address 3D: Special Function        Labels: 8K0-907-440.clb
   Part No SW: 8K0 907 440     HW: 8K0 907 440 
   Component: STS             H04 0040  
   Revision: S0H04000    Serial number: 00000000022132
   Coding: 01010101000000000000000202
   Shop #: WSC 31414 790 00001
   VCID: 6B83C4B0DF8CA33F5BF-803E

No fault code found.

-------------------------------------------------------------------------------
Address 42: Door Elect, Driver (J386)       Labels:. 4F0-959-793.clb
   Part No SW: 4F0 959 793 T    HW: 8K0 959 793 M
   Component: TSG FA        H12 0357  
   Revision:             Serial number: 0004000109340 
   Coding: 011F06205061440004
   Shop #: WSC 31414 790 00001
   VCID: 48C95B3CA2BAA82716D-801C

No fault code found.

-------------------------------------------------------------------------------
Address 46: Central Conv.        Labels:. 4L0-910-289.lbl
   Part No SW: 4L0 910 289 H    HW: 4L0 907 289 H
   Component: Komfortgeraet   H10 0110  
   Revision: 0110 ---    Serial number: 01325865710000
   Coding: 3809531
   Shop #: WSC 31414 790 00001
   VCID: 353722C8C94825CF7DB-8060

   Subsystem 1 - Part No: 1K0 951 605 C
   Component: LIN BACKUP HORN H05 1501

   Subsystem 2 - Part No: 4F0 910 177 
   Component: Innenraumueberw.H01 0020

No fault code found.

-------------------------------------------------------------------------------
Address 47: Sound System (J525)       Labels: None
   Part No SW: 4L0 035 223 J    HW: 4L0 035 223 G
   Component: BOSE G3 Q7    H03 0160  
   Revision: CH003000    Serial number: 00000000000139
   Coding: 030000
   Shop #: WSC 31414 790 00001
   VCID: 290FFEB819F0712FE93-807C

1 Fault Found:
03389 - Data Set Implausible 
            000 -  - 
             Freeze Frame:
                    Fault Status: 01100000
                    Fault Priority: 2
                    Fault Frequency: 1
                    Reset counter: 161
                    Time Indication: 0


-------------------------------------------------------------------------------
Address 4F: Centr. Electr. II        Labels: 4F0-910-280.lbl
   Part No SW: 4F0 910 280     HW: 4F0 907 280 E
   Component: ILM Beifahrer   H14 0100  
   Revision:             Serial number: 00000000175633
   Coding: 0011101
   Shop #: WSC 31414 790 00001
   VCID: 5EE59D641C3EC697CC1-800A

No fault code found.

-------------------------------------------------------------------------------
Address 52: Door Elect, Pass. (J387)       Labels:. 4F0-959-792.clb
   Part No SW: 4F0 959 792 T    HW: 8K0 959 792 M
   Component: TSG BF        H12 0357  
   Revision:             Serial number: 0004000110220 
   Coding: 011F06205061440004
   Shop #: WSC 31414 790 00001
   VCID: 47CB5800AFA4A75F1F7-8012

No fault code found.

-------------------------------------------------------------------------------
Address 55: Headlight Range        Labels: 8P0-907-357.lbl
   Part No: 8P0 907 357 H
   Component: Dynamische LWR  H01 0010  
   Revision: 00000001    Serial number:               
   Coding: 0000008
   Shop #: WSC 31414 790 00001
   VCID: 3FDB40E0FB74EF9FA77-806A

No fault code found.

-------------------------------------------------------------------------------
Address 56: Radio (R)       Labels: Redir Fail!
   Part No SW: 4G0 035 053 H    HW: 4G0 035 053 
   Component: Radio U Basic H51 0134  
   Revision: AB001007    Serial number: 496G00A7527470
   Coding: 010003010000000000
   Shop #: WSC 31414 790 00001
   VCID: 2313EC907BDCAB7FA3F-8076

No fault code found.

-------------------------------------------------------------------------------
Address 5F: Information Electr. (J794)       Labels:. 4E0-035-6xx-5F.clb
   Part No SW: 4L0 035 670 H    HW: 4L0 035 670 A
   Component: H-BNT-EU      H49 0187  
   Revision: --------    Serial number: 474G00A7535286
   Coding: 010101060004D3EF01000315EF6300030000
   Shop #: WSC 00428 210 83177
   VCID: 2D070AA82D186D0F05B-8078

   Subsystem 1 - Part No: 8R0 060 884 GA
   Component: EUR 2019  2802 

   Subsystem 2 - Part No SW: 8F0 919 604     HW: 8F0 919 604 
   Component: DU7 High  H43 0098 
   Serial number: 9466HV0A0068044     

   Subsystem 3 - Part No SW: 4L0 910 609     HW: 4L0 919 611 B
   Component: E0380 Bedient  H05 0060 
   Serial number: 00000001635313      

   Subsystem 4 - Part No: 8R0 060 961 
   Component: CD-Database  1886 

2 Faults Found:
03276 - Please Check Software Version Management 
            000 -  - 
             Freeze Frame:
                    Fault Status: 01100000
                    Fault Priority: 6
                    Fault Frequency: 1
                    Reset counter: 161
                    Mileage: 77687 km
                    Time Indication: 0
                    Date: 2019.06.04
                    Time: 01:02:40

             Freeze Frame:
                    Voltage: 11.80 V

03175 - Invalid Data Set 
            000 -  - 
             Freeze Frame:
                    Fault Status: 01100000
                    Fault Priority: 2
                    Fault Frequency: 1
                    Reset counter: 161
                    Mileage: 77687 km
                    Time Indication: 0
                    Date: 2019.06.04
                    Time: 00:40:38

             Freeze Frame:
                    Voltage: 12.00 V


-------------------------------------------------------------------------------
Address 62: Door, Rear Left (J388)       Labels:. 4F0-959-795.clb
   Part No SW: 4F0 959 795 P    HW: 4F0 959 795 P
   Component: TSG HL        H11 0357  
   Revision:             Serial number: 0004000108301 
   Coding: 010E06204061230004
   Shop #: WSC 31414 790 00001
   VCID: 46D55504A8AEBE57E41-8012

No fault code found.

-------------------------------------------------------------------------------
Address 6C: Back-up Cam.        Labels: 4L0-910-441.clb
   Part No SW: 4L0 910 441 B    HW: 4L0 907 441 B
   Component: J772__Rearview      0030  
   Revision: --H04---    Serial number: 525PA8-J0642V5
   Coding: 1021001
   Shop #: WSC 31414 790 00001
   VCID: 2517F28879E8554FCDB-8070

No fault code found.

-------------------------------------------------------------------------------
Address 6D: Trunk Elect.        Labels: None
   Part No SW: 4L0 910 945     HW: 4L0 827 851 E
   Component: ValeoHeckdeckel H55 0500  
   Revision: --H55001    Serial number: E5030000B     
   Shop #: WSC 98765 666 38354
   VCID: 6C81C7ACDA82A407525-8038

   Subsystem 1 - Part No: 4L0 910 946 
   Component: ValeoHeckdeckel H55 0500

   Subsystem 2 - Serial number: E5030100B     

   Subsystem 3 - Serial number: RD16.07.10--H55001001A0272ÿ

   Subsystem 4 - Serial number: 1A0272ÿ

No fault code found.

-------------------------------------------------------------------------------
Address 6F: Centr. Conv. II        Labels:. 4L0-910-290.lbl
   Part No SW: 4L0 910 290     HW: 4L0 907 290 
   Component: ILM HINTEN 2    H05 0070  
   Revision: AAH05061    Serial number: 106479852-----
   Coding: 0000001
   Shop #: WSC 31414 790 00001
   VCID: 6597B2883968954F0DB-8030

No fault code found.

-------------------------------------------------------------------------------
Address 72: Door, Rear Right (J389)       Labels:. 4F0-959-795.clb
   Part No SW: 4F0 959 795 P    HW: 4F0 959 795 P
   Component: TSG HR        H11 0357  
   Revision:             Serial number: 0004000108315 
   Coding: 010E06204061230004
   Shop #: WSC 31414 790 00001
   VCID: 46D55504A8AEBE57E41-8012

No fault code found.

-------------------------------------------------------------------------------
Address 76: Park Assist        Labels: 4Fx-910-283.lbl
   Part No SW: 4L0 910 283 E    HW: 4L0 919 283 E
   Component: Parkhilfe 8-Kan H02 0100  
   Revision: 00H02000    Serial number: 85131018707781
   Coding: 0221066
   Shop #: WSC 31414 790 00001
   VCID: 2C0107AC1A026407125-8078

No fault code found.

End----(Elapsed Time: 01:57, VBatt start/end: 11.7V/11.8V. VIgn 11.8V)-----
 
   #2  

DrPeter

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Hello,

... Before I have to take the car to a dealer please can anyone offer any direction?


Did you follow the following:"Technical product information - Transaction No.: 2019922"
"MMI3G/MMI3G+: software updating instructions
"

Specifically in this step...


Step 23.
After a successful update the feedback/to the software version management (SVM) must be carried out. Connect a diagnostic tester and enter the SVM code (see attachment).

Note:
If the feedback is broken off, do it later. The message "Check software version management“ (DTC 03276 (0x0ccc) is automatically deleted, as soon as a feedback takes place.


At this time I do believe the SVM test plans (at the dealer) will need to be completed as mentioned in Step 24.


Note:
- We do have Ross-Tech wiki pages for these fault codes...
03276 - Please Check Software Version Management
03175 - Invalid Data Set

Hope this helps,

drpeter
 
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   #3  

paul

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HI Many thanks for your reply and appreciate the direction. Yes I did follow instructions and have done this update on a few occasions using genuine software etc. I will look further into this and if needs be will simply take to a dealer.
 
   #4  

DrPeter

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HI Many thanks for your reply and appreciate the direction. Yes I did follow instructions and have done this update on a few occasions using genuine software etc. I will look further into this and if needs be will simply take to a dealer.

Thanks, let us know if the SVM test plan fixes it or if there was another fix, this way others in the future may find this thread even more helpful :)

drp
 
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   #5  

paul

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Rest assured once up and running will update. May be a while as moving house at present. Thanks again.
 
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