2016 Tiguan w/2017 Tiguan Radio Head - Bluetooth Inoperative

   #1  

rcrowell

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Hi All,

I'm new to the site and hoping for help to provide any long coding tips to allow my replacement radio head to enable blueTooth, then set ultimately up AppleCarplay.

I have a 2016 Tiguan 4Motion S that had a standard radio head.
I purchased a radio head from a totalled 2017 Tiguan that had a larger screen, navigation and Apple CarPlay, as I assumed that the installation of a factory radio head unit would be "plug & play".

Vehicle and radio head details:
2016 Tiguan 4 Motion S – VIN WVGBV7AX3GW576621
Radio head unit: from 2017 Tiguan – VIN WVGAV7AX3HK013962
head unit s/n – VWZAZ2S0600954 – MIB STD2 PQ+/NAV

Problem details:
When I first installed the 2017 radio – the Bluetooth phone paired and was functional; backup camera worked; radio was in “safe mode”; no AppleCarplay.
Dealer was required to reset the radio out of "safe mode".
After dealer reset work: the radio receiver functions, backup camera works, but the phone is no longer recognized and Bluetooth is not functional.
Tried the “hard reset” of radio – "key on power, engine off, hold radio power button down until VW symbol appears – Bluetooth still not recognized."
I spoke with a VW Tech friend (who is out of state & couldn't look at car) who suggested that the 5F Module may not have been functioning correctly & needed software update"
I also figure that I'll need another USB connection to the head unit for AppleCarplay to operate.

I hope that this download provides sufficient details for troubleshooting and recommended next steps:

Code:
Saturday,27,April,2019,14:51:53:09951
VCDS -- Windows Based VAG/VAS Emulator Running on Windows 10 x64
VCDS Version: 18.9.1.0 (x64)
Data version: 20190114 DS296.0
[url]www.Ross-Tech.com[/url]


VIN: WVGBV7AX3GW576621   License Plate: 6BTX80_MA
Mileage: 47420km-29465mi   Repair Order: 



--------------------------------------------------------------------------------
--------------------------------------------------------------------------------


Chassis Type: AX-VW36 (7N0)
Scan: 01 02 03 05 08 09 15 16 17 19 22 25 2B 42 44 46 4C 52 53 5F
          62 72

VIN: WVGBV7AX3GW576621   Mileage: 47420km-29465miles

01-Engine -- Status: OK 0000
02-Auto Trans -- Status: OK 0000
03-ABS Brakes -- Status: OK 0000
04-Steering Angle -- Status: OK 0000
05-Acc/Start Auth. -- Status: OK 0000
08-Auto HVAC -- Status: OK 0000
09-Cent. Elect. -- Status: OK 0000
15-Airbags -- Status: OK 0000
16-Steering wheel -- Status: OK 0000
17-Instruments -- Status: OK 0000
19-CAN Gateway -- Status: OK 0000
22-AWD -- Status: OK 0000
25-Immobilizer -- Status: OK 0000
2B-Steer. Col. Lock -- Status: OK 0000
42-Door Elect, Driver -- Status: OK 0000
44-Steering Assist -- Status: OK 0000
46-Central Conv. -- Status: OK 0000
4C-Tire Pressure II -- Status: OK 0000
52-Door Elect, Pass. -- Status: OK 0000
53-Parking Brake -- Status: OK 0000
5F-Information Electr. -- Status: Malfunction 0010
62-Door, Rear Left -- Status: OK 0000
72-Door, Rear Right -- Status: OK 0000
 
-------------------------------------------------------------------------------
Address 01: Engine (CCT)       Labels:. 06J-906-026-CCT.clb
   Part No SW: 06J 906 027 JP    HW: 06J 907 309 A
   Component: MED17.5.2 TFSI 2 07 1335  
   Revision: P3H08---    Serial number:               
   Coding: 0423010A190F0160
   Shop #: WSC 01357 011 00200
   VCID: 022570AE5D29CE5ACB-8056

No fault code found.
Readiness: 0000 0000

-------------------------------------------------------------------------------
Address 02: Auto Trans        Labels: 09G-927-750.clb
   Part No SW: 09G 927 750 NK    HW: 09G 927 750 NK
   Component: AQ 250 6F           2627  
   Revision: 00H97000    Serial number:               
   Coding: 0000840
   Shop #: WSC 01357 011 00200
   VCID: 073361BA760BEB729C-8052

No fault code found.

-------------------------------------------------------------------------------
Address 03: ABS Brakes        Labels: 5N0-614-109-C6.clb
   Part No SW: 5N0 614 109 BN    HW: 5N0 614 109 BN
   Component: J104   C6 450M VDC2 0021  
   Revision: --H07---    Serial number: 00000009078976
   Coding: 0005161
   Shop #: WSC 01357 011 00200
   VCID: 78D112460BF5948AE5-802C

No fault code found.

-------------------------------------------------------------------------------
Address 05: Acc/Start Auth. (J518)       Labels:| 5K0-959-434.clb
   Part No SW: 5K0 959 434 E    HW: 5K0 959 434 
   Component: VWKESSYPQ35GP 092 1202  
   Revision: 00092000    Serial number: 0389578479
   Coding: 030C0C
   Shop #: WSC 01357 011 00200
   ASAM Dataset: EV_KESSYPQ35G A02717
   ROD: EV_KESSYPQ35G_A02_VW36.rod
   VCID: 3753D17A8E6B5BF22C-8062

No fault code found.

-------------------------------------------------------------------------------
Address 08: Auto HVAC (J301)       Labels:| 3C8-907-336.clb
   Part No SW: 561 907 426 G    HW: 561 907 426 G
   Component: AC Manuell    H03 0506  
   Revision: 00001K02    
   Coding: 0010001002
   Shop #: WSC 01357 011 00200
   ASAM Dataset: EV_ACManuaElectGen2BHTC 001002
   ROD: EV_ACManuaElectGen2BHTC_VW36.rod
   VCID: 1F6319DA069B03B2C4-804A

No fault code found.

-------------------------------------------------------------------------------
Address 09: Cent. Elect. (J519)       Labels:. 1K0-937-08x-09.clb
   Part No SW: 5K0 937 084 N    HW: 5K0 937 084 N
   Component: BCM PQ35 B    122 0183  
   Revision: BG122001    
   Coding: EF1A0A1B80232EC4008800C11400044448510086566D8DF064800000A040
   Shop #: WSC 01357 011 00200
   VCID: 3D5FC352A45771A2F6-8068

   Subsystem 1 - Part No SW: 5N1 955 119 B    HW: 5N1 955 119 B  Labels: 1KX-955-119.CLB
   Component: WWS316 011215  24  0664 
   Coding: 009795

   Subsystem 2 - Part No: 1K0 955 559 AH  Labels: 1K0-955-559-AG.CLB
   Component: RLS 141215 05  54  0403 
   Coding: 02304D

No fault code found.

-------------------------------------------------------------------------------
Address 15: Airbags        Labels: 5N0-959-655.lbl
   Part No SW: 5N0 959 655 AB    HW: 5N0 959 655 AB
   Component: J234__005 VW10 HI   5418  
   Revision: 36023000    Serial number: 003MAPRJW86N  
   Coding: 0012341
   Shop #: WSC 01357 011 00200
   VCID: 7DDF035224D7B1A2B6-8028

   Subsystem 1 - Part No: 5N0 959 339 B
   Component: BF-Gewichtsens. 003 0001

   Subsystem 2 - Serial number: 0000000000PQE3

   Subsystem 3 - Serial number: 0019.10.150000300000650044ÿ†63

   Subsystem 4 - Serial number: 650044ÿ†6332MTS6864331252ÿ†63

   Subsystem 5 - Serial number: 331252ÿ†6342MTS6296731256ÿ†63

   Subsystem 6 - Serial number: 731256ÿ†6351HTS6J5ED4EKJVÿ†63

   Subsystem 7 - Serial number: D4EKJVÿ†6361HTS6VCM53EKJ7ÿ†63

   Subsystem 8 - Serial number: 53EKJ7ÿ†63727TS6JT9B3EKJ/ÿ†63

   Subsystem 9 - Serial number: B3EKJ/ÿ†63827TS6OCLA3EKR5ÿ

   Subsystem 10 - Serial number: A3EKR5ÿ

No fault code found.

-------------------------------------------------------------------------------
Address 16: Steering wheel (J527)       Labels:| 5K0-953-569.clb
   Part No SW: 5K0 953 501 DM    HW: 5K0 953 569 AP
   Component: LENKS.MODUL   016 0180  
   Revision: FF010042    Serial number: 20151215200213
   Coding: 1102140000
   Shop #: WSC 01357 011 00200
   ASAM Dataset: EV_VW360SteerWheelUDS A03004
   ROD: EV_VW360SteerWheelUDS.rod
   VCID: 78D11246C3F5948AE5-802C

   Multifunction steering wheel control module: 
   Subsystem 1 - Part No SW: 5K0 959 542 C    HW: 5K0 959 542 C  Labels: 3C8-959-537.CLB
   Component: E221__MFL-TAS  H31 0037 
   Serial number: 0933045             
   Coding: 820000

No fault code found.

-------------------------------------------------------------------------------
Address 17: Instruments (J285)       Labels:| 5K0-920-xxx-17.clb-SRI1
   Part No SW: 5N0 920 973 L    HW: 5N0 920 973 L
   Component: KOMBI         H04 1008  
   Serial number: 00000000000000
   Coding: 211F010000
   Shop #: WSC 01357 011 00200
   ASAM Dataset: EV_Kombi_UDS_VDD_RM09 A05730
   ROD: EV_Kombi_UDS_VDD_RM09_005_VW25.rod
   VCID: 3D5FC352AC5771A2F6-8068

No fault code found.

-------------------------------------------------------------------------------
Address 19: CAN Gateway (J533)       Labels:. 7N0-907-530-V2.clb
   Part No SW: 7N0 907 530 AT    HW: 7N0 907 530 AK
   Component: J533  Gateway H57 1663  
   Revision:   H57       Serial number: 141115F1001566
   Coding: 356022
   Shop #: WSC 01357 011 00200
   VCID: 022570AE9D29CE5ACB-8056

No fault code found.

-------------------------------------------------------------------------------
Address 22: AWD (J492)       Labels:* 0CQ-907-554.clb
   Part No SW: 0AY 907 554 J    HW: 0CQ 525 130 
   Component: Haldex4Motion H52 7540  
   Serial number: HA1-00016.11.15
   Coding: 0001
   Shop #: WSC 01357 011 00200
   ASAM Dataset: EV_AllWheelContrHA1VW37X 002015
   ROD: EV_AllWheelContrHA1VW37X.rod
   VCID: 528580EE05C99EDA3B-8006

No fault code found.

-------------------------------------------------------------------------------
Address 25: Immobilizer (J334)       Labels:| 5K0-920-xxx-25.clb
   Part No SW: 5K0 953 234     HW: 5K0 953 234 
   Component: IMMO          H04 1008  
   Serial number: 00000000000000
   Coding: 000007
   Shop #: WSC 01357 011 00200
   ASAM Dataset: EV_Immo_UDS_VDD_RM09 A03710
   ROD: EV_Immo_UDS_VDD_RM09.rod
   VCID: 6AF5380E8D59361A63-803E

No fault code found.

-------------------------------------------------------------------------------
Address 2B: Steer. Col. Lock (J764)       Labels:* 5K0-905-861.clb
   Part No SW: 5K0 905 861 C    HW: 5K0 905 861 C
   Component: ELV-PQ35      H21 0240  
   Revision: 00000000    Serial number: 15000260702002
   Coding: 4900000000000000
   Shop #: WSC 01357 011 00200
   ASAM Dataset: EV_ELVMarquMPVW36X A01001
   ROD: EV_ELVMarquMPVW36X.rod
   VCID: 3041EA666B058CCA6D-8064

No fault code found.

-------------------------------------------------------------------------------
Address 42: Door Elect, Driver (J386)       Labels:| 3C0-959-70X-GEN4.clb
   Part No SW: 5N0 959 701 H    HW: 3C0 959 793 H
   Component: TUER-SG FT    002 0601  
   Revision: 13100010    Serial number: 0010185509
   Coding: 0004B4
   Shop #: WSC 01357 011 00200
   ASAM Dataset: EV_TSGFPQ35BRFVW46X A04004
   ROD: EV_TSGFPQ35BRFVW46X_VW36.rod
   VCID: 3A55C84EBD79469AD3-806E

   Slave Driver: 
   Subsystem 1 - Part No SW: 5N0 959 703 G    HW: 3C0 959 794 D  Labels: 1K0-959-70X-GEN4.CLB
   Component: J388__TSG-HL  010 1505 
   Serial number: 00000009635858      
   Coding: 000490

No fault code found.

-------------------------------------------------------------------------------
Address 44: Steering Assist        Labels: 5N1-909-144.clb
   Part No SW: 5N1 909 144 R    HW: 5N1 909 148 J
   Component: J500__APA-BS KL.285 1401  
   Revision: 1BH04841    Serial number: 00153210176901
   Coding: 0000258
   Shop #: WSC 01357 011 00200
   VCID: 41A7BFA218AF154292-8014

No fault code found.

-------------------------------------------------------------------------------
Address 52: Door Elect, Pass. (J387)       Labels:| 3C0-959-70X-GEN4.clb
   Part No SW: 5N0 959 702 F    HW: 3C0 959 792 B
   Component: TUER-SG BT    002 0503  
   Revision: 15110009    Serial number: 0010265949
   Coding: 0004B4
   Shop #: WSC 01357 011 00200
   ASAM Dataset: EV_TSGBPQ35BRFVW46X A04001
   ROD: EV_TSGBPQ35BRFVW46X_VW36.rod
   VCID: 3957D742B87F4D82DA-806C

   Slave Passenger: 
   Subsystem 1 - Part No SW: 5N0 959 704 G    HW: 3C0 959 795 D  Labels: 1K0-959-70X-GEN4.CLB
   Component: J389__TSG-HR  010 1505 
   Serial number: 00000009648063      
   Coding: 000490

No fault code found.

-------------------------------------------------------------------------------
Address 53: Parking Brake        Labels: 3AA-907-801.clb
   Part No SW: 3AA 907 801 J    HW: 3AA 907 801 J
   Component: J540 EPB4  VW-63206 0012  
   Revision:   H19       Serial number: 00000000993370
   Coding: 0026156
   Shop #: WSC 01357 011 00200
   VCID: 3851D2464B75548A25-806C

No fault code found.

-------------------------------------------------------------------------------
Address 5F: Information Electr. (J794)       Labels:| 5G0-035-MIB-STD2.clb
   Part No SW: 5C0 035 200 B    HW: 5C0 035 200 B
   Component: MU-S-S-US     H31 0359  
   Serial number: VWZAZ2S0600954
   Coding: 02130600FF00000011220001001808009F0100D40020010002
   Shop #: WSC 00040 028 00056
   ASAM Dataset: EV_MUStd4CTSAT 001022
   ROD: EV_MUStd4CTSAT_VW36.rod
   VCID: 140946F6FF5D50EA69-8040

3 Faults Found:
13697024 - Component Protection 
          U1100 00 [008] - No Basic Setting
          [New feature! Extended UDS fault detail is only supported by current gen. interfaces]
          Intermittent - Confirmed - Tested Since Memory Clear
             Freeze Frame:
                    Fault Status: 00000001
                    Fault Priority: 4
                    Fault Frequency: 2
                    Reset counter: 198
                    Mileage: 46640 km
                    Date: 2019.04.11
                    Time: 22:23:58

                    Voltage terminal 30: 13.7 V

0020 - Tuner for Satelite Radio 
          B11CF 53 [009] - Deactivated
          Confirmed - Tested Since Memory Clear
             Freeze Frame:
                    Fault Status: 00000001
                    Fault Priority: 4
                    Fault Frequency: 1
                    Reset counter: 129
                    Mileage: 46169 km
                    Date: 2019.03.29
                    Time: 00:00:06

                    Voltage terminal 30: 12.4 V
                    SDARS_tuner_status_2-Satellite radio antenna status: Electrical OK
                    SDARS_tuner_status_2-Channel selection for satellite radio: 0
                    SDARS_tuner_status_2-Audio Signal: Not available
                    SDARS_tuner_status_2-Antenna current: 0 mA
                    SDARS_tuner_status_2-Reception quality: No_signal
                    SDARS_tuner_status_2-Satellite radio tuner: pre-activation status: 00
                    SDARS_tuner_status_2-Satellite radio tuner: pre-activation value: 00

0009 - Antenna for Satelite Radio 
          B10F4 13 [009] - Open Circuit
          Confirmed - Tested Since Memory Clear
             Freeze Frame:
                    Fault Status: 00000001
                    Fault Priority: 6
                    Fault Frequency: 1
                    Reset counter: 129
                    Mileage: 46168 km
                    Date: 2019.03.29
                    Time: 13:24:18

                    Voltage terminal 30: 13.5 V
                    SDARS_tuner_status_2-Satellite radio antenna status: Electrical OK
                    SDARS_tuner_status_2-Channel selection for satellite radio: 0
                    SDARS_tuner_status_2-Audio Signal: Not available
                    SDARS_tuner_status_2-Antenna current: 0 mA
                    SDARS_tuner_status_2-Reception quality: No_signal
                    SDARS_tuner_status_2-Satellite radio tuner: pre-activation status: 00
                    SDARS_tuner_status_2-Satellite radio tuner: pre-activation value: 00


End-------------------------(Elapsed Time: 02:25)--------------------------
Any help is greatly appreciated.
Thanks!
Rich
 
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   #2  

rcrowell

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Anybody who can help with 5F coding for radio functionality?
Thanks!
 
   #3  

PetrolDave

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-------------------------------------------------------------------------------
Address 5F: Information Electr. (J794) Labels:| 5G0-035-MIB-STD2.clb
Part No SW: 5C0 035 200 B HW: 5C0 035 200 B
Component: MU-S-S-US H31 0359
Serial number: VWZAZ2S0600954
Coding: 02130600FF00000011220001001808009F0100D40020010002
Shop #: WSC 00040 028 00056
ASAM Dataset: EV_MUStd4CTSAT 001022
ROD: EV_MUStd4CTSAT_VW36.rod
VCID: 140946F6FF5D50EA69-8040

3 Faults Found:
13697024 - Component Protection
U1100 00 [008] - No Basic Setting
[New feature! Extended UDS fault detail is only supported by current gen. interfaces]
Intermittent - Confirmed - Tested Since Memory Clear
Freeze Frame:
Fault Status: 00000001
Fault Priority: 4
Fault Frequency: 2
Reset counter: 198
Mileage: 46640 km
Date: 2019.04.11
Time: 22:23:58

Voltage terminal 30: 13.7 V
You'll need someone able to clear the Component Protection first (such as a VW dealer or workshop with ODIS), that needs access to the VAG cloud servers so cannot be done with VCDS.
 
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   #4  

siLc

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Did the old radio have Bluetooth?
 
   #5  

rcrowell

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The original radio did have Bluetooth.

When I first installed the new radio, it was in "safe" mode, meaning the radio tuner was locked out. However, the Bluetooth was functional.
I was told by a VW Tech that the radio needed to be unlocked by the dealer for the tuner to work.
I brought the car to a dealer to unlock (clear component protection service(?)), which enabled the tuner to work, but the Bluetooth was then disabled.

I was told that since the tuner works, the operation of the Bluetooth should be able to be "turned on" either by or through the 5F module with long code changes.
 
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