Hex-Net unusable on my car

   #1  

AurelianRQ

Verified VCDS User
Verified
Joined
Jan 18, 2019
Messages
15
Reaction score
4
Location
Qatar, Romania
VCDS Serial number
C?ID=358141
Hello guys,

I just got my Hex-Net pro version and after the first scan I cannot use it at all, most of the installed modules are not accessible and one some like instruments and CAN Gateway it asks me to select model and so on .

On any module that I go not even the standard basic tests are not working so it leaves me quite hopeless .

Can you please let me know what should I do to have my car available in the software and how can I doit .

VW Tiguan SEL 2017 Model.


Thanks.
 
   #2  

NEtech

VCDS Distributor
Joined
Feb 7, 2014
Messages
2,584
Reaction score
4,168
Location
Denmark
VCDS Serial number
C?ID=56995
Problem is found, probably fixed in next beta version, I guess Eric (Ross-Tech) will tell if not.
 
   #3  

Dana

Administrator
Staff member
Ross-Tech Employee
Joined
Jan 29, 2014
Messages
4,681
Reaction score
6,918
Location
Western PA, USA
Thanks Niels.

Aurelian, Eric replied to your email from Support via email this morning with a link to a newer VCDS Release.
 
   #4  

AurelianRQ

Verified VCDS User
Verified
Joined
Jan 18, 2019
Messages
15
Reaction score
4
Location
Qatar, Romania
VCDS Serial number
C?ID=358141
Thanks Dana,

I got the mail and I'm sending now the scan again after the new update .

Thanks.
 
Top