Hex V2 dead

   #1  

Fredrick Awuor

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Hello....my interface refused to light up after scanning golf mk6......I tried it alone on a Tiguan,a golf mk4 and an mk5....even plugging it into my laptop,it doesn't light up..... what do I do.....can it be repaired?
 
   #2  

Uwe

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Strange; I have not heard of one that's doesn't light up at all when powered from either side. Contact Support via e-mail and send them a link to this thread please. I think you're going to have to send it in for us to look at.

-Uwe-
 
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Fredrick Awuor

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Oh....the distance involved.....let me see if I can find an establishment that can export it to those sides of the ocean.... and I'm wondering if I can purchase another HexV2,and my unlimited licence be transferred to it.....
 
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Uwe

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We'd really like to see what's wrong with the one you have. ;)

-Uwe-
 
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Fredrick Awuor

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Thanks Uwe,,,,Andy replied...I will be sending the interface in January....... Thanks again... Merry Xmass and a happy new year to all members of this great team at Rosstech
 
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Fredrick Awuor

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Happy new year to everyone.... I have today morning sent it via DHL....waybill:26 65890835........which I think is the tracking number.......
 
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   #7  

Fredrick Awuor

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Cheers....my adorable interface has touched down at its birthplace.....happy reunion with the masters..... Signed for by H O'Neill
 
   #8  

Fredrick Awuor

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Thanks to his Eminence @Uwe,and the Rosstech team for replacing my Hex V2 outside warranty...I don't get the words to express my deep appreciation..... May God bless you all
 
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