2018 VW Amarok 2.0 TDI "unsupported vehicle"

   #1  

sama13

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Hello,

I recieved today a 2018 VW Amarok 2.0 TDI and when I tried to check some modules it says unsupported. I have checked a 2017 with exact same ECU I attach picture.



Uwe help me out with the image! https://imgur.com/a/Iv7z71K

 
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   #2  

Uwe

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Can you please post a complete Auto-Scan from that vehicle so we can see why VCDS thinks this?

-Uwe-
 
   #3  

sama13

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Code:
Thursday,11,October,2018,09:24:57:63354
VCDS -- Windows Based VAG/VAS Emulator Running on Windows 7 x86
VCDS Version: 18.9.0.2
Data version: 20180927 DS296.0
www.Ross-Tech.com

Dealer/Shop Name: JR autowerke

VIN: WV1ZZZ2HZKA000889   License Plate: P560HBP



--------------------------------------------------------------------------------
--------------------------------------------------------------------------------


Chassis Type: 2H (7E0)
Scan: 01 02 03 04 08 09 10 15 17 19 25 32 5F

VIN: WV1ZZZ2HZKA000889   

01-Engine -- Status: OK 0000
02-Auto Trans -- Status: OK 0000
03-ABS Brakes -- Status: OK 0000
04-Steering Angle -- Status: OK 0000
08-Auto HVAC -- Status: OK 0000
09-Cent. Elect. -- Status: OK 0000
10-Park/Steer Assist -- Status: OK 0000
15-Airbags -- Status: OK 0000
17-Instruments -- Status: OK 0000
19-CAN Gateway -- Status: OK 0000
25-Immobilizer -- Status: OK 0000
32-Differential Locks -- Status: OK 0000
5F-Information Electr. -- Status: OK 0000
 
-------------------------------------------------------------------------------
Address 01: Engine (J623-CSHA)       Labels:. 03L-906-022-CFC.clb
   Part No SW: 03L 906 012 GF    HW: 03L 907 309 AC
   Component: R4 2,0L EDC   H24 1449  
   Revision: 74H24---    Serial number: 00000000000000
   Coding: 012A0012232600080001
   Shop #: WSC 00059 790 00190
   ASAM Dataset: EV_ECM20BTD01103L906012GF 001003
   ROD: N/A
   VCID: 6ED39DAEB1607F3A37-803A

Unsupported vehicle.Please upgrade to a current Ross-Tech interface.
No ASAM data for: "EV_ECM20BTD01103L906012GF" () 
No fault code found.
Readiness: 0 0 0 0 0 

-------------------------------------------------------------------------------
Address 02: Auto Trans (J217)       Labels:. 0CM-325-025.clb
   Part No SW: 2H0 927 158 D    HW: 0CM 325 025 
   Component: 2H0 20RTDIRdW H22 3001  
   Revision: --H22---    
   Coding: 000001
   Shop #: WSC 00000 000 00000
   ASAM Dataset: EV_TCMAL450211 002011
   ROD: N/A
   VCID: 2E535DAE71E03F3A77-807A

Unsupported vehicle.Please upgrade to a current Ross-Tech interface.
No ASAM data for: "EV_TCMAL450211" () 
No fault code found.

-------------------------------------------------------------------------------
Address 03: ABS Brakes (J104)       Labels: Redir Fail!
   Part No SW: 2H6 907 379 A    HW: 2H6 907 379 
   Component: ESC           H06 0310  
   Revision: 00000000    Serial number: 60288000001382
   Coding: 207364B62594B69504AA26ABA4596D85380000
   Shop #: WSC 01383 790 50316
   ASAM Dataset: EV_Brake1ESCCONTIVN817GP 008001
   ROD: N/A
   VCID: 34674FC69FCC15EA01-8060

Unsupported vehicle.Please upgrade to a current Ross-Tech interface.
No ASAM data for: "EV_Brake1ESCCONTIVN817GP" () 
No fault code found.

-------------------------------------------------------------------------------
Address 04: Steering Angle (G085)       Labels: 6R0-959-654.clb
   Part No SW: 6R0 959 654     HW: 6R0 959 654 
   Component: LENKW.SENSOR  H07 0070  
   Serial number: 06011813470354
   Coding: 01
   Shop #: WSC 00000 000 00000
   ASAM Dataset: EV_LWSKLOVW25X 005001
   ROD: N/A
   VCID: 7EF3ADEEE1000FBAA7-802A

Unsupported vehicle.Please upgrade to a current Ross-Tech interface.
No ASAM data for: "EV_LWSKLOVW25X" () 
No fault code found.

-------------------------------------------------------------------------------
Address 08: Auto HVAC (J301)       Labels:. 7E5-907-047.clb
   Part No SW: 2H6 907 047     HW: 2H6 907 047 
   Component: Climatic-T5   H23 0609  
   Revision: 00001002    
   Coding: 0000000002
   Shop #: WSC 00059 790 00040
   ASAM Dataset: EV_ClimaticT5 A01003
   ROD: N/A
   VCID: 6BD594BA82728A1210-803E

Unsupported vehicle.Please upgrade to a current Ross-Tech interface.
No ASAM data for: "EV_ClimaticT5" () 
No fault code found.

-------------------------------------------------------------------------------
Address 09: Cent. Elect. (J519)       Labels:. 7E0-937-BCM-V1.clb
   Part No SW: 7E0 937 089 B    HW: 7E0 937 089 B
   Component: BCM PQ25 MMI4 H82 0752  
   Revision: BB082001    Serial number: 58217073181061
   Coding: 7B0002380C210000003800102C4B84C42F80610F60C20160310000020803
   Shop #: WSC 00059 790 00061
   VCID: 326B49DE6DD81BDA13-8066

   Subsystem 1 - Part No SW: 6R0 959 801 CN    HW: 6R0 959 801 CN  Labels: 6R0-959-801.CLB
   Component: J386__TSG_FT  022 1323 
   Serial number: 13102705180123160215
   Coding: 000000

   Subsystem 2 - Part No SW: 6R0 959 802 CT    HW: 6R0 959 802 CT  Labels: 6R0-959-802.CLB
   Component: J387__TSG_BT  022 1323 
   Serial number: 13102704180208205959
   Coding: 000000

   Subsystem 3 - Part No SW: 2H0 959 442     HW: 2H0 959 442   Labels: 3C8-959-537.CLB
   Component: E221__MFL-DC1  H02 0103 
   Serial number: 29170002463740017436
   Coding: A4FFFF

   Subsystem 4 - Part No SW: 6R0 959 811 P    HW: 6R0 959 811 P
   Component: J388__TSG_HL  022 1323 
   Serial number: 13202709180108064841
   Coding: 000000

   Subsystem 5 - Part No SW: 6R0 959 812 P    HW: 6R0 959 812 P
   Component: J389__TSG_HR  022 1323 
   Serial number: 13102708180110225008
   Coding: 000000

No fault code found.

-------------------------------------------------------------------------------
Address 10: Park/Steer Assist (J446)       Labels:. 7E0-919-475.clb
   Part No SW: 7E0 919 475 AA    HW: 7N0 919 475 
   Component: PARKHILFE 8K  H06 0212  
   Revision: --------    Serial number: 28231729001748
   Coding: 30810E
   Shop #: WSC 00059 790 00040
   ASAM Dataset: EV_VW75XParkAssis8K 001012
   ROD: N/A
   VCID: 71E986D2A05E60C22A-8024

Unsupported vehicle.Please upgrade to a current Ross-Tech interface.
No ASAM data for: "EV_VW75XParkAssis8K" () 
No fault code found.

-------------------------------------------------------------------------------
Address 15: Airbags (J234)       Labels:. 5K0-959-655.clb
   Part No SW: 2K5 959 655 B    HW: 2K5 959 655 B
   Component: VW10Airbag019 H08 0018  
   Revision: --------    Serial number: 003V10072ZVO
   Coding: 000000000000000000000000000000003139
   Shop #: WSC 00059 790 00040
   ASAM Dataset: EV_AirbaVW10BPAVW12X 001028
   ROD: N/A
   VCID: 3B7564FAB292DA92C0-806E

   Subsystem 1 - Serial number: 3495RRB401I5BTQ4MOR%

   Subsystem 2 - Serial number: 3505RRB400U5BFVO813 

   Subsystem 3 - Serial number: 3555YRB40085BTQGEQ4I

   Subsystem 4 - Serial number: 3565YRB400A5BTQGKHHV

Unsupported vehicle.Please upgrade to a current Ross-Tech interface.
No ASAM data for: "EV_AirbaVW10BPAVW12X" () 
No fault code found.

-------------------------------------------------------------------------------
Address 17: Instruments (J285)       Labels:. 5K0-920-xxx-17.clb
   Part No SW: 2H6 920 883     HW: 2H6 920 883 
   Component: KOMBI         H09 1109  
   Serial number: 00000000000000
   Coding: 131A000100
   Shop #: WSC 00059 790 00040
   ASAM Dataset: EV_Kombi_UDS_VDD_RM09 A05733
   ROD: N/A
   VCID: 6ED39DAEB1607F3A37-803A

Unsupported vehicle.Please upgrade to a current Ross-Tech interface.
No ASAM data for: "EV_Kombi_UDS_VDD_RM09" () 
No fault code found.

-------------------------------------------------------------------------------
Address 19: CAN Gateway (J533)       Labels:. 7E0-909-901.clb
   Part No SW: 7E0 909 901     HW: 7E0 937 089 B
   Component: GW-K-CAN TP20 H82 0752  
   Revision: BB082001    
   Coding: 742201
   Shop #: WSC 00059 790 00061
   VCID: 68DFEBB69B84A10A7D-803C

No fault code found.

-------------------------------------------------------------------------------
Address 25: Immobilizer (J334)       Labels:. 5K0-920-xxx-25.clb
   Part No SW: 5K0 953 234     HW: 5K0 953 234 
   Component: IMMO          H09 1109  
   Serial number:               
   Coding: 000000
   Shop #: WSC 00000 000 00000
   ASAM Dataset: EV_Immo_UDS_VDD_RM09 A03710
   ROD: N/A
   VCID: 6ADB91BE8D88931A6B-803E

Unsupported vehicle.Please upgrade to a current Ross-Tech interface.
No ASAM data for: "EV_Immo_UDS_VDD_RM09" () 
No fault code found.

-------------------------------------------------------------------------------
Address 32: Differential Locks (J647)       Labels: 2H0-927-771.clb
   Part No SW: 2H0 927 771 B    HW: 2H0 927 771 
   Component: Quersperre    H04 0018  
   Revision: 11001001    Serial number: 4DG 16.01.18 00
   Coding: 000001
   Shop #: WSC 00000 000 00000
   ASAM Dataset: EV_QuersUDSAAMVN817 002001
   ROD: N/A
   VCID: 2D515AA27CE644224E-8078

Unsupported vehicle.Please upgrade to a current Ross-Tech interface.
No ASAM data for: "EV_QuersUDSAAMVN817" () 
No fault code found.

-------------------------------------------------------------------------------
Address 5F: Information Electr. (J794)       Labels:. 5G0-035-MIB-STD2.clb
   Part No SW: 5K7 035 200 L    HW: 5K7 035 200 L
   Component: MU-S--ER      H41 0468  
   Serial number: VWZAZ2U0593237
   Coding: 06180700BE00000011220001001828001F0100D40020010002
   Shop #: WSC 00059 790 00052
   ASAM Dataset: EV_MUStd4CTSAT 001022
   ROD: N/A
   VCID: 2D515AA27CE644224E-8078

Unsupported vehicle.Please upgrade to a current Ross-Tech interface.
No ASAM data for: "EV_MUStd4CTSAT" () 
No fault code found.

End-------------------------(Elapsed Time: 03:59)--------------------------
 
   #4  

jyoung8607

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Code:
VIN: WV1ZZZ2HZKA000889   License Plate: P560HBP
10th character K should mean this is a model-year 2019, not 2018...? Whatever it is, it's very new, PartsLink24 doesn't recognize the VIN.

Might explain why ASAM data isn't there yet, although it's there for at least some 2019s to my understanding.

Uwe/Ross-Tech would need to comment as to MY 2019 vehicle support for your legacy interface. I'm not sure of the policy there.
 
   #5  

sama13

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Thanks will wait for him to give his wise words!
 
   #6  

Uwe

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Yep, WV1ZZZ2HZKA000889 is a 2019 model.

All 2019 models are indeed an "Unsupported Vehicle" if one is not using a current generation interface, which it seems the OP is not.

Upgrades are available here.

-Uwe-
 
   #8  

NEtech

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Whatever it is, it's very new, PartsLink24 doesn't recognize the VIN.
Especially some VW VIN's are not supported from PartsLink24 frontpage, if you Click VW Nutzfahrzeuge and then enter the VIN, it is known :)

And what then is showed, is a little special, it comes up as 2018 model, with PR-code S0B (Sales model year does not match production model year).
First one I have seen for a "2019 Model".
 
   #9  

Uwe

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I believe both him and I have the old version of the connector, mine might be from 2005 or so.
In your records, I find three of them; one each from 2006, 2008, and 2010, plus a VAG-COM registration from 2003. :thumbs:

-Uwe-
 
   #10  

jyoung8607

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Especially some VW VIN's are not supported from PartsLink24 frontpage, if you Click VW Nutzfahrzeuge and then enter the VIN, it is known :)
I had seen that a few times before, and I'm in the habit of dipping down into the VW/Audi brand page before doing lookups. But I didn't think to check if the Amarok was classified under their commercial vehicles catalog. Interesting...

And what then is showed, is a little special, it comes up as 2018 model, with PR-code S0B (Sales model year does not match production model year).
First one I have seen for a "2019 Model".
Oh that's cute. :mad: I wonder why that was done?
 
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   #11  

sasha

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@uwe does the Interface Upgrade Program work for overseas customers also? I bought mine via a local distributor however just spoken to them about it and they don't want my old interface.. I bought the v2 interface yesterday however i have no use for the old one.. Any suggestions?
 
   #12  

golfi_vend

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@uwe does the Interface Upgrade Program work for overseas customers also? I bought mine via a local distributor however just spoken to them about it and they don't want my old interface.. I bought the v2 interface yesterday however i have no use for the old one.. Any suggestions?
Keep it. ;) It may benefit with older legacy cars that are too weird to work with newer cables for some random reason.
 
   #13  

PetrolDave

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Keep it. ;) It may benefit with older legacy cars that are too weird to work with newer cables for some random reason.
When I bought my HEX-NET I kept my HEX-CAN+USB, never used it since though :thanks:
 
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   #14  

Uwe

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@uwe does the Interface Upgrade Program work for overseas customers also? I bought mine via a local distributor however just spoken to them about it and they don't want my old interface.. I bought the v2 interface yesterday however i have no use for the old one.. Any suggestions?
It does, directly through us, but whether it makes economic sense to ship interfaces both ways to the antipodes is another question entirely, and local distributors are not obligated to participate.

Have you registered your HEX-V2 yet? I don't see it in our system under your e-mail address yet, so I can't tell if you bought one with VIN limited one or an Unlimited one. If you bought a VIN limited one, I'll give you a free one-step upgrade (3 to 10, or 10 to Unlimited, a $169 value) in exchange for explicit permission to revoke the license in your old HEX+CAN. I obviously can't do that if you bought an Unlimited one. In that case, you can probably sell your old HEX+CAN for a pretty decent price on eBay. Make sure you include a picture of the actual interface in the listing and guarantee it's genuine.

-Uwe-
 
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