Sticky HEX-NET or HEX-V2 Firmware Update Failed?

Sticky
   #141  

Boki Ar

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Click: [File] -> [Network Test]

Net-test.jpg


Test-OK.jpg
 
   #142  

widi

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not work:

rt001.png
 
   #144  

Boki Ar

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@widi, try another USB on PC or reboot PC & router, please.
 
   #145  

Boki Ar

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Now try a couple of HN2, update without any problem.

UP-go.jpg


Done.jpg
 
   #146  

widi

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@widi, try another USB on PC or reboot PC & router, please.

another USB on PC: not work
reboot PC and router: not work
reboot PC and internet from mobile phone: not work
 
   #147  

Boki Ar

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In that case, since I can't configure the ports, I would go to a neighbor or colleague where the update has been tested successfully. Maybe I would send it to a local VCDS distributor for an update.

Sorry, I have no better idea.
 
   #149  

Uwe

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OK, I see a problem with one (of the four) server instances.

Will try to get someone over there to give the server a whack on its side. This may take a bit, given that it's Easter Sunday...

-Uwe-
 
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   #151  

widi

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Yes, it works, thank you!
I didn't have the fault, it worked well until yesterday. It didn't work this morning, I didn't do anything (I didn't configure TCP, UDP, firewall, etc.), now it's working again.
 
   #154  

widi

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Thanks for the quick help!
And to everyone who tried to help!
Have a nice day! :)
 
   #156  

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Struggling to update a registered cable which hasn't been used for a few years, all seems to be fine with network test but not able to get a good firmware file download and transfer. Device seems to 'disconnect' from Windows (at least it makes the windows sound like it's been unplugged) and goes to a solid green flashing LED only on the left side (with label facing up and cable towards you). Latest version of VCDS, Win10 enterprise, no changes made to default install options. Error is "Bad update download" followed by "Socket timed out". Any advice gratefully received.



 
   #157  

Uwe

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Latest version of VCDS, Win10 enterprise,
Enterprise, eh? In what way is it locked down, and what nannyware is installed on it?

Try updating it on a different computer. You don't need to install VCDS if you don't want to, you can just grab VCIConfig.exe and hidapi.dll on a USB stick and run them directly from it.

-Uwe-
 
   #158  

ClisbyAutoElectrical

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Mind posting a screen-shot of this error message?

-Uwe-
Hi, Tried all mentioned above. Has happened since 24.5.0 Update

Ross-Tech USB Interface Not Found
USB Library Version 03.02.07
Interface : Not Found

VCDS Config, Tried all USB Ports, Reinstalled Drivers, Recognised as "USB Composite Device" in Device Manager

When I Refresh Interface list this message pops up, (Red light flashing on device)

a8XlIAR
 
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   #159  

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   #160  

ClisbyAutoElectrical

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Yes did a fresh install on my desktop and all is working fine.
Tried again on Laptop with the original issue and is working fine on there now also.
Magic

Cheers
 
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