Ross-Tech Cable HEX-V2 FAKE???

   #22  

DMC2020

Verified VCDS User
Verified
Joined
Jan 14, 2018
Messages
2
Reaction score
0
Location
UK
VCDS Serial number
C?ID=326300
The cable was sold by him yes (Although looking at his user ID now, he has changed it to something else). What are the odds of that. Did you manage to get a full refund after calling them? I'm having to wait until I can escalate the case.
 
Last edited:
   #23  

elp_jc

Verified VCDS User
Verified
Joined
Jan 25, 2018
Messages
55
Reaction score
6
Location
El Paso, TX USA
VCDS Serial number
C?ID=323850
I just don't get why Ross-Tech hasn't contacted eBay, with copyright violations. They'd take those auctions down in a heartbeat, like they always do when notified. Maybe not the cables without his name, like the blue ones, which nobody in their right mind would confuse as legitimate. But the ones that look identical to the real thing are a flagrant infringement. Ross-Tech should protect his investment, and also protect honest consumers trying to buy the real thing. Anyway, I'm about to buy mine, and don't want to be fooled. Found a supposedly legitimate seller (EuropaParts) which sells them with free shipping, rather than having to pay shipping at Ross-Tech. Are they legitimate??? Thx.
 
   #24  

Uwe

Benevolent Dictator
Staff member
Joined
Jan 29, 2014
Messages
29,587
Reaction score
21,110
Location
USA
VCDS Serial number
HC100001
I just don't get why Ross-Tech hasn't contacted eBay, with copyright violations. They'd take those auctions down in a heartbeat, like they always do when notified. Maybe not the cables without his name, like the blue ones, which nobody in their right mind would confuse as legitimate. But the ones that look identical to the real thing are a flagrant infringement. Ross-Tech should protect his investment, and also protect honest consumers trying to buy the real thing. Anyway, I'm about to buy mine, and don't want to be fooled. Found a supposedly legitimate seller (EuropaParts) which sells them with free shipping, rather than having to pay shipping at Ross-Tech. Are they legitimate??? Thx.
We do that pretty much on a daily basis. But it's like playing whack-a-mole.

-Uwe-
 
   #25  

elp_jc

Verified VCDS User
Verified
Joined
Jan 25, 2018
Messages
55
Reaction score
6
Location
El Paso, TX USA
VCDS Serial number
C?ID=323850
We do that pretty much on a daily basis. But it's like playing whack-a-mole.
Good to hear then. But hey, you didn't comment if 'EuropaParts' is a legitimate VCDS distributor. Please tell us. Thanks.
 
   #26  

Uwe

Benevolent Dictator
Staff member
Joined
Jan 29, 2014
Messages
29,587
Reaction score
21,110
Location
USA
VCDS Serial number
HC100001
   #28  

Uwe

Benevolent Dictator
Staff member
Joined
Jan 29, 2014
Messages
29,587
Reaction score
21,110
Location
USA
VCDS Serial number
HC100001
   #29  

partyd

Verified VCDS User
Verified
Joined
Mar 8, 2018
Messages
16
Reaction score
8
Location
USA
VCDS Serial number
C?ID=331414
I almost purchase a used one on eBay, but I saw this post and decided to order a new one from the company direct.
 
   #30  

Ouchie

Verified VCDS User
Verified
Joined
Mar 21, 2018
Messages
16
Reaction score
10
Location
Ireland
VCDS Serial number
C?ID=325837
Hi everyone. I'm quite new to VCDS and just got my VW ... 2015 Tiguan. I was aware there were clones out there, but got duped by a local seller on Irish adverts website . His HEX-V2 looked totally unrecognisable (at least to me) to all the pictures on any authorised delaer's site. Down to soft silicone data cable and LEDs. Also the guy was not claiming to have more than one. It was about €60 which is, of course, too good to be true, but I thought it would have maybe all three VIN numbers used up and I could use it for basic scanning only, before I put together the cash for a real one.

Will try to contact the guy via the local web and try to get my money back. The interface shows as genuine, even did autoscan until I got multiple .rod file missing errors.
It came with a mini CD with VCDS 17.8.1 on it and I presume since my car had a recent VW service some modules got updates and are no longer recognised by the older firmware (and new 18+ verson won't update interface firmware). Whatever it is, I don't trust it and will be purchasing a genuine cable in the next few days.

Reading around the forum here & especially through the 'About' section of the main website... about the wonderful people of Ross tech working hard to make it the best it can be... I'll be more than happy to support them, even though my credit card will get murdered in the process...

Hopefully this will redeem my initial silly purchase ;) and you guys won't leave me out in the cold ;)

Cheers!
 
   #31  

Mike@Gendan

VCDS Distributor
Joined
Jun 24, 2014
Messages
705
Reaction score
850
Location
Swansea, UK
VCDS Serial number
C?ID=57030
Hi everyone. I'm quite new to VCDS and just got my VW ... 2015 Tiguan. I was aware there were clones out there, but got duped by a local seller on Irish adverts website . His HEX-V2 looked totally unrecognisable (at least to me) to all the pictures on any authorised delaer's site. Down to soft silicone data cable and LEDs. Also the guy was not claiming to have more than one. It was about €60 which is, of course, too good to be true, but I thought it would have maybe all three VIN numbers used up and I could use it for basic scanning only, before I put together the cash for a real one.

Will try to contact the guy via the local web and try to get my money back. The interface shows as genuine, even did autoscan until I got multiple .rod file missing errors.
It came with a mini CD with VCDS 17.8.1 on it and I presume since my car had a recent VW service some modules got updates and are no longer recognised by the older firmware (and new 18+ verson won't update interface firmware). Whatever it is, I don't trust it and will be purchasing a genuine cable in the next few days.

Reading around the forum here & especially through the 'About' section of the main website... about the wonderful people of Ross tech working hard to make it the best it can be... I'll be more than happy to support them, even though my credit card will get murdered in the process...

Hopefully this will redeem my initial silly purchase ;) and you guys won't leave me out in the cold ;)

Cheers!
If you run an interface test from the Options page in VCDS, what does the test response say in full?
 
  • Like
Reactions: Uwe
   #32  

Uwe

Benevolent Dictator
Staff member
Joined
Jan 29, 2014
Messages
29,587
Reaction score
21,110
Location
USA
VCDS Serial number
HC100001
Hopefully this will redeem my initial silly purchase ;) and you guys won't leave me out in the cold ;)
Let me know via PM when you've received it and registered it so I can change your forum status.

-Uwe-
 
   #33  

Ouchie

Verified VCDS User
Verified
Joined
Mar 21, 2018
Messages
16
Reaction score
10
Location
Ireland
VCDS Serial number
C?ID=325837
If you run an interface test from the Options page in VCDS, what does the test response say in full?
Hi! Just placed my order of genuine HEX-V2 with Gendan ;) Only when replying I noticed it's with your bunch ;)

When I connect the fake to my car it says K1 & K2 are OK and CAN is ready (on second attempt) and when autoscannig it performed it once or twice and then hung up on reading UDS.
I did not changed any programming, only ran Autoscan. With versions of VCDS delivered with the cable and the latest downloaded.

In autoscan I got a lot of :

[New feature! Extended UDS fault detail is only supported by current gen. interfaces]
Intermittent - Not Confirmed - Tested Since Memory Clear

https://imgur.com/a/SPFjl

Hopefully this can tell you something. I am planning to report the seller...

Thanks!
 
   #34  

Mike@Gendan

VCDS Distributor
Joined
Jun 24, 2014
Messages
705
Reaction score
850
Location
Swansea, UK
VCDS Serial number
C?ID=57030
https://imgur.com/a/SPFjl

Hopefully this can tell you something. I am planning to report the seller...

Thanks!
"Type: Ross-Tech HEX-USB+CAN"
There's your proof.
If it's in a HEX-V2 casing the software should see it as a HEX-V2 interface too.
If it doesn't, it's an HUC clone in a different case.
 
   #35  

Ouchie

Verified VCDS User
Verified
Joined
Mar 21, 2018
Messages
16
Reaction score
10
Location
Ireland
VCDS Serial number
C?ID=325837
Just received my new GENUINE HEX-V2! What a world of difference! Everything works 100% now! And thanks to Gendan.co.uk, super pleased I bought from them. Totally professional + funny dispatch note and little baggies of candy included with the cable!
Nibbled on them while registering! Can't wait to start discovering all the cool stuff I can do now!
Cheers everybody!
 
   #36  

NZDubNurd

Verified VCDS User
Verified
Joined
Nov 10, 2014
Messages
1,120
Reaction score
1,674
Location
New Zealand
VCDS Serial number
C?ID=230482
... funny dispatch note and little baggies of candy included with the cable!
was it wrapped carefully in unicorn hair, by 12 naked virgins??? :D
 
  • Like
Reactions: Uwe
   #37  

Mike@Gendan

VCDS Distributor
Joined
Jun 24, 2014
Messages
705
Reaction score
850
Location
Swansea, UK
VCDS Serial number
C?ID=57030
Just received my new GENUINE HEX-V2! What a world of difference! Everything works 100% now! And thanks to Gendan.co.uk, super pleased I bought from them. Totally professional + funny dispatch note and little baggies of candy included with the cable!
Nibbled on them while registering! Can't wait to start discovering all the cool stuff I can do now!
Cheers everybody!
Our Swedish packing specialist sends his regards :D
 
Top