Licensed interface required message.

[Chr15]

Started to get a licensed interface required message when try to communicate with any vehicle on HEX+CAN Lead.

Ive uninstalled software and reinstalled and also tried on another machine i use sometimes to run it on and getting the same message.

Hoping there is a fix for this.

 

[Uwe]

What kind of computer are you using?

What do you see on the About screen in VCDS?

-Uwe-

 

[Chr15]

Hi Uwe

I'm using a HP Laptop running windows 7. This is the main machine i use VCDS on, i also run it mac tools mentor touch machine sometimes.

Not sure how to add an image of the about screen but it gives my HEX-CAN serial number and says unlicensed/unregistered.

 

[Dana]

You would need to upload the screen shot to something like google, imgur or similar and then post the link as explained here:

http://forums.ross-tech.com/showthread.php?95-How-To-Post-Pictures

If you can copy and paste the plain text Long Serial Number that would be helpful since we know it says unlicensed/unregistered.