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It seems to me that using such an algorithm was a mistake because it punishes users who want to switch to the original interface. The problem is that the original software blocks original interfaces, as in this case. I'm sure those were the original versions 24.5 and 24.6, and one of them...

Perhaps I meant that it was an interface purchased in the USA. What can be done about it now? There's certainly no point in sending it thousands of miles away.

It was purchased from you, not from a dealer. Is it possible to help remotely? I saw a similar problem in this thread: https://forums.ross-tech.com/index.php?threads/40679/ The first thing I'll do today is delete everything with formatting of the hard drive from Chinese junk.

Yes, you are right, one H11-xxx086 and 2nd H10-xxx379. Even though it is old, it was just registered recently. in fact, this is a new interface that was previously used only for reading and when something needed to be done, it was registered. I don't understand what to do with this now. I can...

I have two adapters with a friend. Today I installed it on his laptop with W11, connected it to the beta version and clicked test, the status is Revoked. Can you please advise why this happened? Serial number is very old 379

I encountered a problem for the first time and couldn't find an answer in the user manual. When K1 or K2 is faulty (short to +12V or ground), I get the message when pressing the test button CAN: Testing, K1: OK, K2: OK VBat: 12.08V, VIgn: 12.15V. However, if the interface is not connected to...

I needed to replace the USB plug, so I disassembled the V2 interface and noticed a small speaker inside. But what is it for and how can it be used? I assumed it's to remind not to forget the adapter in the car, but how does it activate, what's the algorithm?