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Thank you Shaun! Indeed it looks as though I didn't have the Virtualbox Guest Additions installed. Installing that and rebooting seems to have solved the problem. Hex-Net updates completed successfully without any USB errors! Whoo hoo! :D

Thanks. Any idea how I would go about doing that?

Can the HEX-NET be updated (firmware, ASAM Data) without connecting the USB cable, i.e., over WiFi? I've tried updating via VCDS-Mobile and it just gets stuck at 0% Progress. I've also tried via the USB cable running Win XP through Virtualbox on a Macbook Pro, but at the last stage it always...

Thank you so much, Don! I appreciate the well wishes :) And thank you for the heads up on the extra in-car procedure that is required. It is also required for the 2017 model as well. Thanks to your instructions I was able to finally get it to work! I even experimented and reset only the factory...

Hey there - Just picked up my 2017 GTI a couple of weeks ago and am loving it. I invested in a Ross-Tech HEX-NET to tweak ALL THE THINGS. One tweak I have been unable to do is increase the number of turn signal "comfort blinks" from the default 3 to either 4 or 5 blinks. I think I figured out...

I'm new to VCDS and received my HEX-NET last week. I've downloaded and installed the latest version of VCDS and have been able to make some tweaks to my new 2017 VW GTI. However, in my version of VCDS, most/all of the adaptation channel options that appear in the pulldown menu are in German, and...