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    • R
      I solved it some how. I exited software, unplugged and reconnected Hex + can usb interface and now I see groups 18, 19 and 20. I...
    • R
      I have installed new Varta battery from dealer. I coded it using can gateway using old part # and changed one digit in serial number. I...
    • R
      runsub5 replied to the thread Interface Not Found.
      Thanks UWE. I had to use the have disk option for it to work. Thanks so much for your help! When running the test for detecting the...
    • R
      runsub5 replied to the thread Interface Not Found.
      Your english is fine. I am not seeing the ftdibus.inf file in the amd64 folder. I think this is the driver that windows is looking for...
    • R
      runsub5 replied to the thread Interface Not Found.
      Windows searches the folder but then tells me there are no better updates. It gives me no other option to proceed.
    • R
      runsub5 replied to the thread Interface Not Found.
      I now see that the AMD folder has 8 files in it. Some have application extensions. Which one is the driver update?
    • R
      runsub5 replied to the thread Interface Not Found.
      Whoops! I didn't realize that the interface had to be connected to the USB on my laptop. Now when I do an update of the driver, Windows...
    • R
      runsub5 replied to the thread Interface Not Found.
      Thanks for your reply. I have downloaded and extracted the WHQL archive file to my desktop. A folder is now there containing 8 files...
    • R
      I am receiving this message using my Hex + Can Dual k <-> USB interface. Using Windows 11 and it has been working perfectly. I...
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