There are usually two options:My Hex+Can USB cable was damaged last night, and was wondering if it's possible to order a replacement cable and tie.
Please post a picture of the dog (with a guilty look on his face) next to the chewed cable.My Hex+Can USB cable was damaged last night, and was wondering if it's possible to order a replacement cable and tie.
My dog managed to to snatch the cable from off my desk while we were away and the rest was history.
Absolutely!I hesitate to give certain costs or availability because the HEX-USB+CAN has been discontinued for about a year now. But, I think it's very likely Ross-Tech will still have both repair options available.
Please post a picture of the dog (with a guilty look on his face) next to the chewed cable.
Yes, I'm serious, this will get you a better deal on a replacement or repair.
-Uwe-
Paging Jack@European_Parts, this will need a bit of cropping, but I've found your new forum avatar...Ask and you shall receive
Ask and you shall receive
Can you do the repair yourself if we send you a replacement cable assembly or do you want us to do it?
-Uwe-
Is the address we shipped your cable to back in 2014 (S. Harmon Ln) still good?
-Uwe-
Uwe placed that USB wire order and I sent you our unlisted YouTube vid link for the replacement process to the gmail.com address on file.
Best,
Dana