VCDS 17.1.x "Unlicensed version" with Hex-Net

Hello,

from time to time using always the latest VCDS 17.1.x (actually 17.1.3 DS267.3) it drops the "Unlicensed version" error message during scans. The new version after upgrade is always tested, so it shows "Registered" in About dialog.
The Hex-Net was bought as a 10 VIN limited version, 2 days ago upgraded to unlimited version, but nothing changed.The attached screenshot was taken yesterday
Any idea what's wrong? The Hex-Net is being used wirelessly.

Computer details please.

Do you have the same problem when you use it via USB?

-Uwe-

Computer is Lenovo E31-70 with Intel Pentium 3805U, 4GB RAM, 128GB SSD with Windows 10 x64.
The unlicensed error appeared only in wireless mode - I'm using the cable just for update checking.

icardiag said:

The unlicensed error appeared only in wireless mode

Click to expand...

Are you using the HEX-NET in Infrastructure or Access Point mode?

-Uwe-

Still continues happening from time to time, this time with 17.4.2 while autoscanning an Audi Q7 4M After the error I set debug level to 1024 but after that the autoscan went through without error. It always happens in Access Point mode, I'm not using Infrastucture.



From time to time I also get an error with something like "Hex Net is currently busy talking to VCDS Cloud" (or something similar) and HexNet cannot be used in wireless mode. I have to hook up the cable and continue through USB...