Results 1 to 5 of 5

Thread: Upgrade from RS-232 Adapter?

  1. #1
    Verified VCDS User
    Join Date
    May 2018
    Location
    Germany
    Posts
    2
    Post Thanks / Like

    Upgrade from RS-232 Adapter?

    Hi there,
    in 2010 I've bought a HEX+CAN-Adapter (RHC403323 rev. B) with RS-232 Interface and "official" serial-to-USB converter from a German company.
    The company is unfortunately not a distributor anymore.
    Is this adapter eligable for the upgrade programme?

    Edit:
    Further question:
    In case it is possible to use the upgrade programme: May I still use the German version of the software with the new adapter?
    Last edited by Dongle83; 05-04-2018 at 06:30 AM.

  2. #2
    Ross-Tech Employee
    Join Date
    Jan 2014
    Location
    Near Philadelphia, PA, USA
    Posts
    775
    Post Thanks / Like
    Blog Entries
    3
    The unit is up gradable from the Ross-Tech perspective. You should contact another German distributor to see if they will honor the upgrade. They are not required to do so.

    If you do the upgrade through Ross-Tech in the USA, it will be English only.

    We might take the matter to the boss and see what he says about getting a German license for you since you already had one. It's possible he would allow a German language activation.

    Try one of the other distribs first.

  3. Likes Uwe, Dongle83 liked this post
  4. #3
    Benevolent Dictator Uwe's Avatar
    Join Date
    Jan 2014
    Location
    Earth
    Posts
    18,452
    Post Thanks / Like
    Blog Entries
    1
    Quote Originally Posted by Dongle83 View Post
    In case it is possible to use the upgrade programme: May I still use the German version of the software with the new adapter?
    Yes. If you get an upgrade directly from us, please contact me with your order number as soon as you have it, so that I can make some special notes on the order.

    -Uwe-
    The engineering problems are likely insurmountable. It would be like proposing to land a rocket booster section on a barge floating in the middle of the ocean.

  5. Likes Dongle83, Viking liked this post
  6. #4
    Verified VCDS User
    Join Date
    May 2018
    Location
    Germany
    Posts
    2
    Post Thanks / Like
    Many thx for your replies.
    I've contacted some distributors in Germany but they are willing to do an upgrade only with an "native" USB adapter, not with the old RS-232 adapter, unfortunately.

    Just to be sure we're talking 'bout the same thing:




    Sorry for the big pics. I don't know how to embed a preview.
    Last edited by Dongle83; 05-04-2018 at 11:56 AM.

  7. #5
    Benevolent Dictator Uwe's Avatar
    Join Date
    Jan 2014
    Location
    Earth
    Posts
    18,452
    Post Thanks / Like
    Blog Entries
    1
    Your pics are fine, although they were not really necessary; you're in our records

    It's eligible for the upgrades in Categories 3. and 4. on this page.

    -Uwe-
    The engineering problems are likely insurmountable. It would be like proposing to land a rocket booster section on a barge floating in the middle of the ocean.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •