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Thread: '16 Bentley CGT W12 Suspension/Infotainment failure

  1. #1
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    '16 Bentley CGT W12 Suspension/Infotainment failure

    Hey guys,
    Currently dealing with an out of warranty 2016 Bentley CGT doing 1500mi that has dropped down on its front wheels after throwing a "stop, car too low" message on the dash. The car has never been modified or serviced in any way aside from oil changes.
    Also having an issue with the infotainment system constantly rebooting. I can hear the disc drive clicking and the fan on the back spinning, but it never makes it beyond the Bentley logo.

    All fuses in the rear LHS compartment are intact. I have tried pulling the fuses for navigation and the infotainment to perform a "reset," but nothing worked. Tire pressure issues were sorted as well.
    I've attached a log from when the issues started. The only thing that has changed since then was a new auxiliary battery -- the old battery would not hold beyond 12.0v despite charging.

    Code:
    Sunday,24,December,2017,23:04:58:04491
    VCDS -- Windows Based VAG/VAS Emulator Running on Windows 10 x64
    VCDS Version: 17.8.0.1 (x64)  HEX-V2 CB: 0.4401.4
    Data version: 20170721 DS276.2
    www.Ross-Tech.com
    
    
    VIN: SCBFF63W6GC053891   License Plate: 
    Mileage: 2200km-1367mi   Repair Order: 
    
    
    
    --------------------------------------------------------------------------------
    --------------------------------------------------------------------------------
    
    
    Chassis Type: 3W-BY62 (3W0)
    Scan: 01 02 03 05 06 07 08 09 11 31 13 15 16 17 19 23 2E 34 36 37
              38 46 47 53 56 65 68 6C 6D 71 76 77
    
    VIN: SCBFF63W6GC053891   Mileage: 2200km-1367miles
    
    01-Engine -- Status: OK 0000
    02-Auto Trans -- Status: Malfunction 0010
    03-ABS Brakes -- Status: OK 0000
    04-Steering Angle -- Status: OK 0000
    05-Acc/Start Auth. -- Status: Malfunction 0010
    06-Seat Mem. Pass -- Status: OK 0000
    07-Control Head -- Status: OK 0000
    08-Auto HVAC -- Status: Malfunction 0010
    09-Cent. Elect. -- Status: OK 0000
    11-Engine II -- Status: OK 0000
    31-Engine other -- Status: OK 0000
    13-Auto Dist. Reg -- Status: OK 0000
    15-Airbags -- Status: Malfunction 0010
    16-Steering wheel -- Status: OK 0000
    17-Instruments -- Status: Malfunction 0010
    19-CAN Gateway -- Status: Malfunction 0010
    23-Brake Booster -- Status: OK 0000
    2E-Media Player 3 -- Status: OK 0000
    34-Level Control -- Status: Malfunction 0010
    36-Seat Mem. Drvr -- Status: Malfunction 0010
    37-Navigation -- Status: Malfunction 0010
    38-Roof Electronics -- Status: Malfunction 0010
    42-Door Elect, Driver -- Status: OK 0000
    46-Central Conv. -- Status: OK 0000
    47-Sound System -- Status: Malfunction 1010
    52-Door Elect, Pass. -- Status: OK 0000
    53-Parking Brake -- Status: OK 0000
    56-Radio -- Status: Malfunction 0010
    62-Door, Rear Left -- Status: OK 0000
    65-Tire Pressure -- Status: Malfunction 0010
    68-Wiper Electr. -- Status: OK 0000
    6C-Back-up Cam. -- Status: OK 0000
    6D-Trunk Elect. -- Status: Malfunction 0010
    71-Battery Charger -- Status: Malfunction 0010
    72-Door, Rear Right -- Status: OK 0000
    76-Park Assist -- Status: OK 0000
    77-Telephone -- Status: Malfunction 0010
    -------------------------------------------------------------------------------
    Address 01: Engine (J623-DBDE)       Labels: None
       Part No SW: 07C 906 023 AT    HW: 07C 907 309 
       Component: ME17.1.6      H17 1472  
       Revision: MHH17---    Serial number: VWX3Z0P3010795
       Coding: 052A0032436F00010006
       Shop #: WSC 00083 790 00198
       ASAM Dataset: EV_ECM60TMP11107C906023AT 001003
       ROD: EV_ECM60TMP11107C906023AT_001.rod
       VCID: 73B0D7A74B34302F568-8026
    
    1 Fault Found:
    16672 - Please Check DTC Memory of ECU Number 2 
              P1923 00 [032] - -
              Intermittent - Not Confirmed - Tested Since Memory Clear
    
    Readiness: 0000 0000
    
    -------------------------------------------------------------------------------
    Address 02: Auto Trans (J217)       Labels:| 0CM-325-025.clb
       Part No SW: 3W3 927 158 E    HW: 0CU 927 760 A
       Component: OBL 60 MPIRdW H19 0003  
       Revision: --H19---    Serial number: VWX3Z0P3010795
       Coding: 000001
       Shop #: WSC 00083 790 00188
       ASAM Dataset: EV_TCMAL450211 002010
       ROD: EV_TCMAL450211.rod
       VCID: 42DE4263440EC9A70DE-8016
    
    1 Fault Found:
    12544 - Power Supply Terminal 15 
              P3325 00 [040] - Implausible
              Intermittent - Confirmed - Tested Since Memory Clear
                 Freeze Frame:
                        Fault Status: 00000001
                        Fault Priority: 2
                        Fault Frequency: 10
                        Mileage: 1956 km
                        Date: 2017.02.27
                        Time: 20:04:31
    
                        Unlearning counter according OBD: 39
                        Voltage terminal 30: 11.974 V
                        Transmission input speed: 0.00 /min
                        Transmission output speed: 0.00 /min
                        Engine torque: -88 Nm
                        Transmission fluid temperature: 39 C
                        Accelerator position: 15 %
                        M008_Torque Converter Lockup Clutch State-Shift Type / Mode: 0
                        M008_Torque Converter Lockup Clutch State-Torque Converter Lockup Clutch: Open
                        M008_Torque Converter Lockup Clutch State-Traction/Coasting Flag: Coasting
                        Engine speed: 0 /min
                        Transfer speed by dash panel insert: 0.00 km/h
                        Transfer speed by dash panel insert: valid
    
    
    -------------------------------------------------------------------------------
    Address 03: ABS Brakes        Labels: None
       VCID: 55F4893FAD404E1F58C-8000
    
    No Faults Found
      or DTCs not supported by controller
      or a communication error occurred
    
    -------------------------------------------------------------------------------
    Address 05: Acc/Start Auth.        Labels: 3D0-909-13x-05.lbl
       Part No SW: 3D0 909 137 F    HW: 3D0 909 137 F
       Component: C2 Kessy            6850  
       Revision: 00H24072    Serial number: VWX3Z0P3010795
       Coding: 0422125
       Shop #: WSC 00083 790 00192
       VCID: 2A0E0AC3D0BE31E725E-807E
    
       Subsystem 1 - Part No: XXXXXXXXXXX 
       Component: ELV                 XXXX
    
    2 Faults Found:
    00087 - Terminal 30 for Starting Relevant Consumers 
                002 - Lower Limit Exceeded - Intermittent
                 Freeze Frame:
                        Fault Status: 00100010
                        Fault Priority: 2
                        Fault Frequency: 0
                        Reset counter: 122
                        Time Indication: 0
                        Date: 2017.12.26
                        Time: 18:35:06
    
    00668 - Supply Voltage Terminal 30 
                002 - Lower Limit Exceeded - Intermittent
                 Freeze Frame:
                        Fault Status: 00100010
                        Fault Priority: 2
                        Fault Frequency: 0
                        Reset counter: 122
                        Time Indication: 0
                        Date: 2017.12.26
                        Time: 18:35:06
    
    
    -------------------------------------------------------------------------------
    Address 06: Seat Mem. Pass (J521)       Labels: None
       Part No SW: 4W0 959 760 A    HW: 4W0 959 760 
       Component: MEM-BFS       H04 0700  
       Revision: AA000000    Serial number: 00000162736721
       Coding: D03A1B2485A70000090001010101010000212727000000
       Shop #: WSC 00083 790 00236
       VCID: 40DA486B4AC2DBB71BA-8014
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 07: Control Head        Labels: 3D0-907-048.clb
       Part No SW: 3D0 907 048     HW: 3D0 907 048 
       Component: J127 KBT vorn       0100  
       Revision: ABH27001    Serial number: VWZ6Z7R0210016
       Shop #: WSC 00000 000 00000
       VCID: 6390A7E7F714A0AF268-8036
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 08: Auto HVAC        Labels: None
       Part No: 3W0 907 040 L
       Component: Climatronic BY624   3019  
       Coding: 0000101
       Shop #: WSC 00083 790 00188
       VCID: 3A2E3A83201E816755E-806E
    
    2 Faults Found:
    01341 - Control Module in Instrument Panel On Comfort CAN (J285) 
                008 - Implausible Signal - Intermittent
    00908 - Control Module for Wiper Motor 
                004 - No Signal/Communication - Intermittent
    
    -------------------------------------------------------------------------------
    Address 09: Cent. Elect.        Labels:. 3D0-937-049-V2.clb
       Part No SW: 3D0 937 049 Q    HW: 3D0 937 049 Q
       Component: J519                7700  
       Revision: -4007---    Serial number: --------------
       Coding: 40820000AB2A11802508030000000000
       Shop #: WSC 00083 790 00188
       VCID: 382A208B1E129377A3A-806C
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 11: Engine II (J624)       Labels: None
       Part No SW: 07C 906 023 AT    HW: 07C 907 309 
       Component: ME17.1.6      H17 1472  
       Revision: MHH17---    Serial number: VWX3Z0P3010795
       Coding: 052A0032436F00010006
       Shop #: WSC 00083 790 00198
       ASAM Dataset: EV_ECM60TMP21107C906023AT 001003
       ROD: EV_ECM60TMP07C906023AT_A01.rod
       VCID: 73B0D7A74B34302F568-8026
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 13: Auto Dist. Reg        Labels: None
       Part No SW: 4W0 907 567 B    HW: 4W0 907 567 B
       Component: AC201  RDW BY684   00951  
       Revision: 00041000    Serial number: 00000000664060
       Coding: 0010684
       Shop #: WSC 00083 790 00203
       VCID: 3FD84B973B3CA44F620-806A
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 15: Airbags (J234)       Labels:* None
       Part No SW: 3W3 959 655 A    HW: 3W3 959 655 A
       Component: VW10Airbag20I H01 0004  
       Revision: --------    Serial number: 003FW000D63T
       Coding: 000000000000000000000000000000003049
       Shop #: WSC 00083 790 00192
       ASAM Dataset: EV_AirbaVW10BPABY62X 001002
       ROD: EV_AirbaVW10BPABY62X.rod
       VCID: 45D4597F5520FE9F28C-8010
    
       Crash sensor for side airbag: driver side: 
       Serial number: 3572DRB40000F824EB2%
    
       Crash sensor for side airbag: front passenger side: 
       Serial number: 3582DRB40000F840E1C+
    
       Crash sensor for side airbag: rear: driver side: 
       Serial number: 35128RB4000074337CEP
    
       Crash sensor for side airbag: rear: passenger side: 
       Serial number: 35228RB4000074329C8L
    
       Crash sensor for front airbag: driver side: 
       Serial number: 35547RB400007483A68Q
    
       Crash sensor for front airbag: front passenger side: 
       Serial number: 35647RB400007483A15J
    
    2 Faults Found:
    1110016 - Databus 
              U1121 00 [008] - Missing Message
              Intermittent - Confirmed - Tested Since Memory Clear
                 Freeze Frame:
                        Fault Status: 00000001
                        Fault Priority: 6
                        Fault Frequency: 9
                        Reset counter: 178
                        Mileage: 1956 km
                        Date: 2017.02.27
                        Time: 20:04:34
    
    1112576 - Databus 
              U1121 00 [008] - Missing Message
              Intermittent - Confirmed - Tested Since Memory Clear
                 Freeze Frame:
                        Fault Status: 00000001
                        Fault Priority: 6
                        Fault Frequency: 8
                        Reset counter: 178
                        Mileage: 1956 km
                        Date: 2017.02.27
                        Time: 20:04:34
    
    
    -------------------------------------------------------------------------------
    Address 16: Steering wheel        Labels: 7L6-953-549.lbl
       Part No: 7L6 953 549 K
       Component: J527                3601  
       Coding: 0000042
       Shop #: WSC 00083 790 00244
       VCID: 47C8537763ECEC8FDA0-8012
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 17: Instruments        Labels: 3Wx-920-xxx-17.lbl
       Part No SW: 3W0 920 851 S    HW: 3W0 920 851 S
       Component: J285 KOMBI-INST.    6666  
       Revision: KPH10V06    
       Coding: 0038414
       Shop #: WSC 38812 001 1048576
       VCID: 46D65E7364A6F587216-8012
    
    1 Fault Found:
    00446 - Function Limitation due to Under-Voltage 
                002 - Lower Limit Exceeded - Intermittent
                 Freeze Frame:
                        Fault Status: 00100010
                        Fault Priority: 6
                        Fault Frequency: 3
                        Reset counter: 179
                        Mileage: 2166 km
                        Time Indication: 0
                        Date: 2017.12.15
                        Time: 23:44:31
    
    
    -------------------------------------------------------------------------------
    Address 19: CAN Gateway        Labels: None
       Part No SW: 3W0 909 901     HW: 3W0 920 851 S
       Component: J533  GW-K-CAN TP20 6666  
       Revision: KPH10V06    
       Coding: DFFBFFAEEB154701
       Shop #: WSC 38812 001 1048576
       VCID: 76B6EEB354C62507716-8022
    
    1 Fault Found:
    00463 - Control Module for Digital Sound Package (J525) 
                004 - No Signal/Communication - Intermittent
                 Freeze Frame:
                        Fault Status: 00100100
                        Fault Priority: 2
                        Fault Frequency: 1
                        Reset counter: 167
                        Mileage: 2059 km
                        Time Indication: 0
                        Date: 2017.07.20
                        Time: 01:11:08
    
    
    -------------------------------------------------------------------------------
    Address 23: Brake Booster        Labels: None
       Part No: 3W0 907 563 B
       Component: BREMSBOOSTER    007 0430  
       Revision: 00007000    Serial number: 00000000035181
       Shop #: WSC 00000 000 00000
       VCID: 3A2E3A83201E816755E-806E
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 2E: Media Player 3 (J650)       Labels:. 5N0-035-342.lbl
       Part No SW: 5N0 035 342 G    HW: 5N0 035 342 G
       Component: SG EXT.PLAYER H19 0770  
       Revision: A1001003    Serial number: 7666227281    
       Coding: 030100
       Shop #: WSC 00083 790 00188
       VCID: 2B000FC7D30428EFDE8-807E
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 34: Level Control        Labels: None
       Part No: 3W0 907 553 J
       Component: LUFTFDR.-CDC- 3C3V0 7509  
       Coding: 0005531
       Shop #: WSC 00083 790 00203
       VCID: 41DC4D6F4DC8D2BF144-8014
    
    3 Faults Found:
    01598 - Drive Battery Voltage 
                002 - Lower Limit Exceeded - Intermittent
    01583 - Leak in System Detected 
                000 -  -  - Intermittent
    01400 - Suspension Level Control 
                002 - Lower Limit Exceeded - Intermittent
    
    -------------------------------------------------------------------------------
    Address 36: Seat Mem. Drvr (J136)       Labels: None
       Part No SW: 4W0 959 760 A    HW: 4W0 959 760 
       Component: MEM-FS        H04 0700  
       Revision: AA000000    Serial number: 00000162720782
       Coding: D03A1B2485A70000090001010101010000212727000000
       Shop #: WSC 00083 790 00242
       VCID: 40DA486B4AC2DBB71BA-8014
    
    2 Faults Found:
    03948 - Sensor for Seat Belt Bringer 
                012 - Electrical Fault in Circuit - Intermittent
                 Freeze Frame:
                        Fault Status: 00101100
                        Fault Priority: 4
                        Fault Frequency: 1
                        Reset counter: 178
                        Mileage: 2166 km
                        Time Indication: 0
                        Date: 2017.12.08
                        Time: 12:48:42
    
    00446 - Function Limitation due to Under-Voltage 
                000 -  -  - Intermittent
                 Freeze Frame:
                        Fault Status: 00100000
                        Fault Priority: 3
                        Fault Frequency: 2
                        Reset counter: 179
                        Mileage: 2182 km
                        Time Indication: 0
                        Date: 2017.12.26
                        Time: 18:34:30
    
    
    -------------------------------------------------------------------------------
    Address 37: Navigation (J0506)       Labels: None
       Part No SW: 3W0 035 017 T    HW: 3W0 035 017 T
       Component: RNS-MID       H27 0290  
       Revision: AB001001    Serial number: VWZ6Z7R0210016
       Coding: 06070002000000010000
       Shop #: WSC 00083 790 00192
       VCID: 3E2636933076AD47696-806A
    
       Subsystem 1 - Part No: 3W0 919 859 CB
       Component: EU West V5  8195 
    
    1 Fault Found:
    00446 - Function Limitation due to Under-Voltage 
                002 - Lower Limit Exceeded - Intermittent
                 Freeze Frame:
                        Fault Status: 00100010
                        Fault Priority: 5
                        Fault Frequency: 2
                        Reset counter: 179
                        Mileage: 2166 km
                        Time Indication: 0
                        Date: 2017.12.16
                        Time: 23:31:16
    
    
    -------------------------------------------------------------------------------
    Address 38: Roof Electronics        Labels: None
       Part No: 3W0 907 135 H
       Component: Dachmodul           0910  
       Coding: 0022941
       Shop #: WSC 00083 790 00198
       VCID: 3B203F872F24B86F4E8-806E
    
    1 Fault Found:
    00926 - Terminal 30 
                002 - Lower Limit Exceeded - Intermittent
    
    -------------------------------------------------------------------------------
    Address 46: Central Conv.
    Cannot be reached
    
    -------------------------------------------------------------------------------
    Address 47: Sound System        Labels: None
       Part No SW: 4W0 035 466 A    HW: 4W0 035 466 A
       Component:   PREMIUM AMPLIFIER 0043  
       Revision: 00001000    Serial number: 01448336      
       Shop #: WSC 00000 000 00000
       VCID: 343214BB023A77178F2-8060
    
    1 Fault Found:
    00459 - Control Module for Display and Input; Front (J523) 
                004 - No Signal/Communication - Intermittent
                 Freeze Frame:
                        Fault Status: 00110100
                        Fault Priority: 7
                        Fault Frequency: 1
                        Reset counter: 0
                        Mileage: 0 km
                        Time Indication: 0
    
                 Freeze Frame:
                        Raw, Form. N/A: 000 000 000
                        Raw, Form. N/A: 000 000 000
                        Raw, Form. N/A: 000 000 000
                        Raw, Form. N/A: 000 000 000
                        Raw, Form. N/A: 000 000 000
                        Raw, Form. N/A: 000 000 000
                        Raw, Form. N/A: 000 000 000
                        Raw, Form. N/A: 000 000 000
    
    
    -------------------------------------------------------------------------------
    Address 53: Parking Brake (J540)       Labels: None
       Part No SW: 4W0 907 801     HW: 4W0 907 801 
       Component: EPB-4         H01 0002  
       Revision: --------    Serial number: 00000000013387
       ASAM Dataset: EV_BY62XParkiBrake 001008
       ROD: EV_BY62XParkiBrake.rod
       VCID: 74B2D4BB4E3A37174F2-8020
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 56: Radio (J0506)       Labels: None
       Part No SW: 3W0 035 017 T    HW: 3W0 035 017 T
       Component: RNS-MID       H27 0290  
       Revision: AB001001    Serial number: VWZ6Z7R0210016
       Coding: 06070002000000010000
       Shop #: WSC 00083 790 00192
       VCID: 3E2636933076AD47696-806A
    
       Subsystem 1 - Part No: 3W0 919 859 CB
       Component: EU West V5  8195 
    
    1 Fault Found:
    00446 - Function Limitation due to Under-Voltage 
                002 - Lower Limit Exceeded - Intermittent
                 Freeze Frame:
                        Fault Status: 00100010
                        Fault Priority: 5
                        Fault Frequency: 2
                        Reset counter: 179
                        Mileage: 2166 km
                        Time Indication: 0
                        Date: 2017.12.16
                        Time: 23:31:16
    
    
    -------------------------------------------------------------------------------
    Address 65: Tire Pressure        Labels: None
       Part No SW: 3W7 907 273 E    HW: 3W7 907 273 E
       Component: J0502 RDK           0008  
       Revision:   004008    Serial number: 00000700002833
       Coding: 30007C63B8FD63FD0063B8FD63FD0063B8FD4B6E4B6E4B6E4B6E4B6E
       Shop #: WSC 00083 790 00211
       VCID: 42DE426348CEC9A70DE-8016
    
    2 Faults Found:
    02214 - Tire Pressure Warning 
                000 -  -  - Intermittent
                 Freeze Frame:
                        Fault Status: 00100000
                        Fault Priority: 1
                        Fault Frequency: 1
                        Reset counter: 180
                        Time Indication: 0
    
                 Freeze Frame:
                        (no units): 84.0
    
    04137 - TPMS Warning: Rear Axle Pressure Difference 
                000 -  -  - Intermittent
                 Freeze Frame:
                        Fault Status: 00100000
                        Fault Priority: 4
                        Fault Frequency: 0
                        Reset counter: 255
                        Mileage: 2196 km
                        Time Indication: 0
                        Date: 2017.12.26
                        Time: 21:08:56
    
                 Freeze Frame:
                        (no units): 121.0
    
    
    -------------------------------------------------------------------------------
    Address 68: Wiper Electr.        Labels: 3Wx-955-023.clb
       Part No: 3W2 955 023 L
       Component: Wischermodul       0401  
       Shop #: WSC 00000 725 65552
       VCID: 40DA486B46C2DBB71BA-8014
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 6C: Back-up Cam.        Labels: 5N0-907-441.clb
       Part No SW: 3W3 907 441 C    HW: 3W3 907 441 C
       Component: J772__Rearview      0030  
       Revision: 00H13000    Serial number: 525 PA8JA70206
       Coding: 2022002
       Shop #: WSC 00083 790 00203
       VCID: 392C258F25588A7F5C4-806C
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 6D: Trunk Elect. (----)       Labels:* None
       Part No SW: 3W3 959 108     HW: 3W3 959 108 
       Component: HDSG-Modul    H02 0803  
       Revision: 00000000    Serial number: 202500152
       Coding: 184006C020
       Shop #: WSC 00083 790 00192
       ASAM Dataset: EV_HDSGBY6245 002001
       ROD: EV_HDSGBY6245_002.rod
       VCID: 7DA4F19F7D70765F30C-8028
    
    2 Faults Found:
    0017 - Hall Sensors in Motor 1 for Rear Lid 
              B1211 02 [008] - Signal Failure
              Intermittent - Confirmed - Tested Since Memory Clear
                 Freeze Frame:
                        Fault Status: 00000001
                        Fault Priority: 3
                        Fault Frequency: 3
                        Reset counter: 172
                        Mileage: 2117 km
                        Date: 2017.09.09
                        Time: 21:11:49
    
                        11.95 V
    
    0018 - Hall Sensors in Motor 1 for Rear Lid 
              B1211 02 [008] - Signal Failure
              Intermittent - Confirmed - Tested Since Memory Clear
                 Freeze Frame:
                        Fault Status: 00000001
                        Fault Priority: 3
                        Fault Frequency: 3
                        Reset counter: 172
                        Mileage: 2117 km
                        Date: 2017.09.09
                        Time: 21:11:49
    
                        11.95 V
    
    
    -------------------------------------------------------------------------------
    Address 71: Battery Charger (J367)       Labels:* None
       Part No SW: 3W3 915 181 B    HW: 3W3 915 181 B
       Component: EMM Batt Man  H05 0570  
       Serial number: 0000000001
       Coding: 5E0100
       Shop #: WSC 00083 790 00211
       ASAM Dataset: EV_BatteChargVaria1 002019
       ROD: EV_BatteChargVaria1_002.rod
       VCID: 382A208B12D29377A3A-806C
    
       Battery Monitoring Control Module: 
       Subsystem 1 - Part No SW: 8K0 915 181 C    HW: 8K0 915 181 C
       Component: J367-BDM  H07 0141 
       Serial number: 22189D49581041377928
    
    2 Faults Found:
    13705472 - Databus 
              U1121 00 [008] - Missing Message
              Intermittent - Confirmed - Tested Since Memory Clear
                 Freeze Frame:
                        Fault Status: 00000001
                        Fault Priority: 2
                        Fault Frequency: 38
                        Reset counter: 180
                        Mileage: 1954 km
                        Date: 2017.02.20
                        Time: 18:59:54
    
    16777010 - Databus 
              U1121 00 [008] - Missing Message
              Intermittent - Confirmed - Tested Since Memory Clear
                 Freeze Frame:
                        Fault Status: 00000001
                        Fault Priority: 2
                        Fault Frequency: 23
                        Reset counter: 180
                        Mileage: 1954 km
                        Date: 2017.02.20
                        Time: 18:59:54
    
    
    -------------------------------------------------------------------------------
    Address 76: Park Assist        Labels: Redir Fail!
       Part No SW: 3W0 919 283 H    HW: 3W0 919 283 E
       Component: J446  ST Parkhilfe  0115  
       Revision: 11H02001    Serial number: 58131519700692
       Coding: 0308076
       Shop #: WSC 00083 790 00192
       VCID: 42DE426348CEC9A70DE-8016
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 77: Telephone (J412)       Labels:* None
       Part No SW: 3D0 035 730 E    HW: 3D0 035 730 E
       Component: Telefon       026 0983  
       Revision: --------    Serial number: 35502105276586
       Coding: 020105010100010000000000
       Shop #: WSC 00083 790 00192
       ASAM Dataset: EV_UHVPremi 002709
       ROD: EV_UHVPremi.rod
       VCID: 1E66D6139036CD47496-804A
    
    2 Faults Found:
    13633792 - No Communication with Diagnostic Gateway 
              U0146 00 [008] - -
              Intermittent - Confirmed - Tested Since Memory Clear
                 Freeze Frame:
                        Fault Status: 00000001
                        Fault Priority: 6
                        Fault Frequency: 1
                        Reset counter: 179
                        Mileage: 2182 km
                        Date: 2017.12.26
                        Time: 18:35:06
    
    0022 - Radio 
              U1066 00 [008] - No Communication
              Intermittent - Confirmed - Tested Since Memory Clear
                 Freeze Frame:
                        Fault Status: 00000001
                        Fault Priority: 6
                        Fault Frequency: 1
                        Reset counter: 179
                        Mileage: 2182 km
                        Date: 2017.12.26
                        Time: 18:35:06
    
    
    End----(Elapsed Time: 02:12, VBatt start/end: 11.8V/11.8V. VIgn 11.7V)-----
    A scan of the level control module tonight reported this:

    Code:
    Address 34: Level Control        Labels: None
       Part No: 3W0 907 553 J
       Component: LUFTFDR.-CDC- 3C3V0 7509  
       Coding: 0005531
       Shop #: WSC 00083 790 00203
       VCID: 41DC4D6F4DC8D2BF27B-8014
    
    3 Faults Found:
    00477 - Control Module; Display & Input; Comfort CAN; Front (J523) 
                004 - No Signal/Communication - Intermittent
    01400 - Suspension Level Control 
                002 - Lower Limit Exceeded - Intermittent
    01583 - Leak in System Detected 
                000 -  -
    From the research I've done, i can't find any relation between the two issues. Not sure where to start here.

  2. #2
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    Quote Originally Posted by zer0xp View Post
    out of warranty 2016 Bentley CGT
    doing 1500mi
    The car has never been modified or serviced in any way aside from oil changes.
    I'm curious how is it out of warranty then? Is it perhaps wrecked/salvaged, or imported to your country by an unusual route?

    Paging through your scan, except for the suspension and infotainment complaints, most fault codes you have could be explained by historical low voltage issues from your dead battery. I would clear fault codes in each module (or use the clear-all function in the Auto-Scan screen) and see what, if anything returns. This may be important to figure out what's going on with your infotainment.

    Quote Originally Posted by zer0xp View Post
    A scan of the level control module tonight reported this:

    Code:
    Address 34: Level Control        Labels: None
       Part No: 3W0 907 553 J
       Component: LUFTFDR.-CDC- 3C3V0 7509  
       Coding: 0005531
       Shop #: WSC 00083 790 00203
       VCID: 41DC4D6F4DC8D2BF27B-8014
    
    3 Faults Found:
    00477 - Control Module; Display & Input; Comfort CAN; Front (J523) 
                004 - No Signal/Communication - Intermittent
    01400 - Suspension Level Control 
                002 - Lower Limit Exceeded - Intermittent
    01583 - Leak in System Detected 
                000 -  - 
    From the research I've done, i can't find any relation between the two issues. Not sure where to start here.
    The above indicates a legitimate physical air leak somewhere in the system. It'll take some detective work to find out where. If the front end is on the ground, it'll be a problem with one of the two front air shocks, or the lines to them. Historically speaking, I think it's usually been the air shocks. It's not an unknown problem. There are companies that rebuild them professionally with new air bags.

    Jef @ Ross-Tech posted an interesting tool/method for locating air leaks. I have not personally used it but it looks interesting. You could use it to try to localize which of the air shocks is having trouble.
    Silence gives consent.

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    Quote Originally Posted by jyoung8607 View Post
    I'm curious how is it out of warranty then? Is it perhaps wrecked/salvaged, or imported to your country by an unusual route?
    No, no salvage title on it. There are no local Bentley dealers, so the car was purchased from a UK dealer in 2016. The warranty ended 12 months after delivery

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    I contacted Bentley UK who put me onto a technician. His first guess was that the battery was dying. The LHS battery has been replaced with a fresh battery to rule out any low voltage limitations. The car has since been plugged into the OEM supplied battery tender.

    No luck in using Jef's tool to check for the leaks within the struts because it seems as if the compressor itself isn't coming on either. Under no situation will the car lift the suspension. I can't manipulate the level control electronics either because I don't have the security codes, and Bentley won't give them to me

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    Quote Originally Posted by zer0xp View Post
    I contacted Bentley UK who put me onto a technician. His first guess was that the battery was dying. The LHS battery has been replaced with a fresh battery to rule out any low voltage limitations. The car has since been plugged into the OEM supplied battery tender.
    These cars do like to eat LHS batteries, but I don't think that's your problem here, and you've gone ahead and ruled it out anyway.

    Quote Originally Posted by zer0xp View Post
    No luck in using Jef's tool to check for the leaks within the struts because it seems as if the compressor itself isn't coming on either. Under no situation will the car lift the suspension. I can't manipulate the level control electronics either because I don't have the security codes, and Bentley won't give them to me
    Hrm, this will be something of an inconvenience:

    Code:
    Address 34: Level Control        Labels: None
       Part No: 3W0 907 553 J
       Component: LUFTFDR.-CDC- 3C3V0 7509  
       Coding: 0005531
       Shop #: WSC 00083 790 00203
       VCID: 41DC4D6F4DC8D2BF27B-8014
    Your level control looks to be a 3W (Bentley) copy of what's in my Phaeton, ten years newer. But hey, if it ain't broke, don't fix it! And, maybe we can help:



    That will probably work. Even if it doesn't, let's see if we can teach VCDS to fish. It already knows how to find label files for slightly older revisions of your controller, and this new one doesn't look a whole lot different. You'll need to do this to make sense of the measured value block values anyway.

    Using a text editor, open the redirect label file "C:\Ross-Tech\VCDS\Labels\3W-34.lbl" and add the new line in RED below:

    Code:
    ; last modification on 26/Feb/2013
    ;
    ; requires VCDS 11.11.5 or newer
    ;
    ;
    REDIRECT,3D0-907-553-V1.lbl,3W0-907-553
    REDIRECT,3Wx-907-553-34.lbl,3W0-907-553-A
    REDIRECT,3Wx-907-553-34.lbl,3W0-907-553-E
    REDIRECT,3Wx-907-553-34.lbl,3W0-907-553-H
    REDIRECT,3Wx-907-553-34.lbl,3W0-907-553-J
    If that makes VCDS pull up working SA logins and working MVB descriptions for you, drop a note to support@ross-tech.com with a link to this thread and let them know. They can add that redirect to future releases of VCDS so you never have to do this again. Meanwhile, if you haven't already, try clearing fault codes before trying to manipulate the suspension. Some of those faults might effectively disable level control until they're cleared.

    If the compressor still won't come on at all, you may want to try jumping 12V+ to it directly to make sure it works. I trust you have a wiring diagram for this car and can figure out the pinout. Or if you don't want to mess with the compressor, you could look to see if there's any way to pressurize each corner with shop air, just to get some leak testing done. I'm not sure if the connections at the distribution block are easy to undo, but if you were prepared to use Jef's method of leak isolation, you might be prepared to try this as well. Make sure your compressor has a good dryer on it. Moisture in the system is to be avoided, and the onboard compressor has its own mitigation for moisture.

    If you need to research, it will probably be easier to find info on VW Phaetons. Here's a couple links on calibration you might find helpful:

    http://www.ross-tech.com/vag-com/cars/levelcontrol.html

    http://forums.vwvortex.com/showthread.php?2055204

    I can't give you a direct link here in the forum, but I can tell you a Google search for "VW SSP 275" will turn up a lot of educational material you might find helpful.
    Last edited by jyoung8607; 03-08-2018 at 11:11 PM.
    Silence gives consent.

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    Thank you for the detailed response. Any additional information really helps. I haven't gotten a chance to check the articles that you've provided, but I just came back from the car after doing what you said, and i can confirm that the SA codes provided are not correct, unfortunately. I'll keep on digging.

    Meanwhile, I'm trying to get in touch with Bentley to gain access to ERWIN, because it keeps rejecting my payment

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    Quote Originally Posted by zer0xp View Post
    Thank you for the detailed response. Any additional information really helps. I haven't gotten a chance to check the articles that you've provided, but I just came back from the car after doing what you said, and i can confirm that the SA codes provided are not correct, unfortunately. I'll keep on digging.
    We Phaeton nerds are always happy for a chance to to talk shop with our Bentley cousins.

    May I ask exactly what happened when you tried the above SA logins? Trying wrong SA logins can put the controller into an enforced lockout period, the timer for which only runs when the ignition is on. During that time it'll refuse even valid logins. But, it should tell you that you're locked out. Hence the question, exactly what error do you see?

    It's still worth making that label redirect update. VCDS has direct label file support for your Bentley controller line, just one or two revisions back, and it's quite likely close enough to support yours as well. You'll want to do this so you have sensible labels for all the Measured Value Block fields, to know what heights and pressures and such are being measured and where. And, if your controller truly used different SA logins, and Ross-Tech has knowledge of them for that older controller, the redirect tweak will make those appear for you like they do for me.

    All that said, it's unclear that you need the SA login right away to troubleshoot. If the level sensors are reading true and correct heights, you don't need to recalibrate. I'm not near my Phaeton right now to check, but this module might support some Output Tests to trigger the compressor and such.
    Silence gives consent.

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    Apparently submitting an edit on my phone automatically deletes the thread lol, anyway.

    So I haven't gotten chance to get back to the car to copy the SA login error that it's presenting, but I did update the label file as you requested. The SA login I used is the one that's given by VCDS after the update, but it refused login and didn't mention anything about lock out.

    Bentley erwin has turned into yet another dead end because they apparently do not support purchases from outside the UK. A few independent shops that I've contacted within North America direct me back to Ross tech as the only people that can help me.

    Really at a loss now, and completely regretting buying this car to begin with.

    I'm starting to think that the issue lies within the unresponsive infotainment unit itself. Would it make sense to start pulling fuses for the separate modules like navigation and tpms to see if I can make it Boot? My thinking is maybe that one of the modules is throwing an error during the power on self test and that it's stuck in a boot loop because of it. Would this make sense or am I overthinking the j523 design?

    Really at a loss here.

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