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Thread: Hex-Net issues

  1. #11
    Ross-Tech Employee
    Join Date
    Jan 2014
    Posts
    514
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    Ok lets start by making sure you can connect to your home wifi network. Is the middle led on the HEX-NET green? In the utility, does the overview screen show your home SSID and an IP address that is not 0.0.0.0 ?

  2. #12
    New User
    Join Date
    Nov 2017
    Location
    USA
    Posts
    7
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    No green light, yet does show home network and IP that is not 0.0.0.0
    Mode: infrastructure
    Security: wpa/wpa2

  3. #13
    Ross-Tech Employee
    Join Date
    Jan 2014
    Posts
    514
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    And you can access VCDS-Mobile by entering that IP in a browser? What color is the middle led? Is the router possibly putting it on something like a "guest network" were it has limited outside internet? If this is something like a captive portal, were the user has to click a notification in order to use the network, the HEX-NET can't do this on it's own. Do you have another network or a phone that does tethering you could try to connect to?

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