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Thread: Audi q5 radio not working

  1. #1
    Verified VCDS User URS4quattro's Avatar
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    Audi q5 radio not working

    Hi i have a audi q5 2.0 liter turbo from a client that has a multi media issue . the mmi display does noet come on and no multimedia functions work. i did a full auto scan and non of the media items can be reached . I also did a optical bus scan and it says everything is ok. Does anyone know whre the amp is located in this car? i sourced the amp on ebay on know what it looks like but don't know where it is located. is seems that the amp does not have an optical bus connection so that explains why i don't get an error for the amp. full auto scan is below:

    Code:
    Thursday,02,November,2017,11:03:32:27662
    VCDS -- Windows Based VAG/VAS Emulator Running on Windows 10 x64
    VCDS Version: 17.8.0.1 (x64)
    Data version: 20170721 DS276.2
    www.Ross-Tech.com
    
    
    VIN: WAUZZZ8R6AA100505   License Plate: AUDI Q5
    Mileage: 44590km-27706mi   Repair Order: 
    
    
    
    --------------------------------------------------------------------------------
    --------------------------------------------------------------------------------
    
    
    Chassis Type: 8R-AU48 (8T0)
    Scan: 01 02 03 05 08 09 0E 10 15 16 17 19 36 42 46 52 53 55 56 57
              5F 62 6C 6D 72
    
    VIN: WAUZZZ8R6AA100505   Mileage: 44590km-27706miles
    
    01-Engine -- Status: Malfunction 0010
    02-Auto Trans -- Status: OK 0000
    03-ABS Brakes -- Status: OK 0000
    04-Steering Angle -- Status: OK 0000
    05-Acc/Start Auth. -- Status: Malfunction 0010
    08-Auto HVAC -- Status: Malfunction 0010
    09-Cent. Elect. -- Status: OK 0000
    0E-Media Player 1 -- Status: Cannot be reached 1100
    10-Park/Steer Assist -- Status: OK 0000
    15-Airbags -- Status: OK 0000
    16-Steering wheel -- Status: OK 0000
    17-Instruments -- Status: OK 0000
    19-CAN Gateway -- Status: Malfunction 0010
    36-Seat Mem. Drvr -- Status: OK 0000
    42-Door Elect, Driver -- Status: OK 0000
    46-Central Conv. -- Status: OK 0000
    52-Door Elect, Pass. -- Status: OK 0000
    53-Parking Brake -- Status: OK 0000
    55-Headlight Range -- Status: OK 0000
    56-Radio -- Status: Cannot be reached 1100
    57-TV Tuner -- Status: Cannot be reached 1100
    5F-Information Electr. -- Status: Cannot be reached 1100
    62-Door, Rear Left -- Status: OK 0000
    6C-Back-up Cam. -- Status: OK 0000
    6D-Trunk Elect. -- Status: OK 0000
    72-Door, Rear Right -- Status: OK 0000
     
    -------------------------------------------------------------------------------
    Address 01: Engine (CL0MA-CDNC)       Labels:| 06H-907-115-CAB.clb
       Part No SW: 8R0 907 115 R    HW: 8K2 907 115 D
       Component: 2.0l R4/4V TF H16 0002  
       Revision: E1H16---    
       Coding: 0121000C240F0060
       Shop #: WSC 56219 000 1048576
       ASAM Dataset: EV_ECM20TFS0118R0907115R 001002
       ROD: EV_ECM20AVS.rod
       VCID: 4384C822CAF9D65ED7-8016
    
    2 Faults Found:
    5390 - Left Engine Mount Solenoid Valve (N144) 
              P1573 00 [047] - Open Circuit
              Confirmed - Tested Since Memory Clear
                 Freeze Frame:
                        Fault Status: 00000001
                        Fault Priority: 2
                        Fault Frequency: 1
                        Mileage: 44592 km
                        Date: 2009.06.26
                        Time: 16:00:00
    
                        Engine speed: 0.00 /min
                        Normed load value: 0.0 %
                        Vehicle speed: 0 km/h
                        Coolant temperature: 27 C
                        Intake air temperature: 30 C
                        Ambient air pressure: 1000 mbar
                        Voltage terminal 30: 11.237 V
                        Unlearning counter according OBD: 40
    
    7900 - Right Engine Mount Solenoid Valve (N145) 
              P1577 00 [047] - Open Circuit
              Confirmed - Tested Since Memory Clear
                 Freeze Frame:
                        Fault Status: 00000001
                        Fault Priority: 2
                        Fault Frequency: 1
                        Mileage: 44592 km
                        Date: 2009.06.26
                        Time: 16:00:00
    
                        Engine speed: 0.00 /min
                        Normed load value: 0.0 %
                        Vehicle speed: 0 km/h
                        Coolant temperature: 27 C
                        Intake air temperature: 30 C
                        Ambient air pressure: 1000 mbar
                        Voltage terminal 30: 11.237 V
                        Unlearning counter according OBD: 40
    
    Readiness: 0010 0001
    
    -------------------------------------------------------------------------------
    Address 02: Auto Trans (J217)       Labels:| 0B5-927-156.clb
       Part No SW: 8R0 927 156 AB    HW: 0B5 927 156 E
       Component: 0B5 20TFSIRdW H04 0006  
       Revision: --H04---    Serial number: 0000000682
       Coding: 000001
       Shop #: WSC 04940 001 00001
       ASAM Dataset: EV_TCMDL501 A02087
       ROD: EV_TCMDL501.rod
       VCID: 7BF470C2F2896E9EDF-802E
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 03: ABS Brakes (J104)       Labels:. 8R0-907-379-V1.clb
       Part No SW: 8R0 907 379 M    HW: 8R0 907 379 M
       Component: ESP8 quattro  H06 0020  
       Revision: --------    Serial number: --------------
       Coding: 025548
       Shop #: WSC 06335 000 00000
       VCID: 4A9AE506E5D3071614-801E
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 05: Acc/Start Auth. (J393)       Labels:. 8K0-907-064-05.clb
       Part No SW: 8K0 907 064 DS    HW: 8K0 907 064 DS
       Component: BCM2 1.1      H02 0328  
       Revision: 00002001    
       Coding: 051500
       Shop #: WSC 06335 000 00000
       VCID: 04060B3E87771166AE-8050
    
       Subsystem 1 - Part No SW: 8K0 905 852 D    HW: 8K0 905 852 D
       Component: J764 ELV MLB  H37 0042 
       Serial number: 0210000047078016    
    
    1 Fault Found:
    00192 - Rear Left Door Handle Touch Sensor (G417) 
                007 - Short to Ground
                 Freeze Frame:
                        Fault Status: 01100111
                        Fault Priority: 2
                        Fault Frequency: 1
                        Reset counter: 246
                        Mileage: 44592 km
                        Time Indication: 0
                        Date: 2009.06.26
                        Time: 15:58:04
    
    
    -------------------------------------------------------------------------------
    Address 08: Auto HVAC (J255)       Labels:. 8Tx-820-043-3Z.clb
       Part No SW: 8T2 820 043 AG    HW: 8T2 820 043 AG
       Component: KLIMA 3 ZONEN H08 0171  
       Revision: D1000000    Serial number: 01070420101463
       Coding: 64156000
       Shop #: WSC 06335 000 00000
       VCID: 77FC6CF2C6A14AFEBB-8022
    
    1 Fault Found:
    01206 - Signal for Duration of Ignition Off Time 
                008 - Implausible Signal - Intermittent
                 Freeze Frame:
                        Fault Status: 00101000
                        Fault Priority: 7
                        Fault Frequency: 1
                        Reset counter: 32
                        Mileage: 44592 km
                        Time Indication: 0
                        Date: 2009.06.26
                        Time: 16:05:43
    
    
    -------------------------------------------------------------------------------
    Address 09: Cent. Elect. (J519)       Labels:. 8K0-907-063.clb
       Part No SW: 8K0 907 063 P    HW: 8K0 907 063 P
       Component: BCM1 1.0      H29 0380  
       Revision: 10029001    Serial number: 00000000510876
       Coding: 260010800030AF010001000300001D0D0F1D470802010141000000
       Shop #: WSC 04902 002 1048576
       VCID: 3C76B3DEBF07A9A696-8068
    
       Subsystem 1 - Part No SW: 8R2 955 119 A    HW: 8R2 955 119   Labels: 1KX-955-119.CLB
       Component: WWS416 100309  H10 0041 
       Serial number: 90243015100304211847
       Coding: 01DD13
    
       Subsystem 2 - Part No SW: 8K0 955 559     HW: 8K0 955 559   Labels: 8K0-955-559.CLB
       Component: RLS  H04 0003 
       Serial number: 10843370            
       Coding: 024D25
    
       Subsystem 3 - Part No SW: 8K0 941 531 AL    HW: 8K0 941 531 AL
       Component: E1 - LDS  H08 0090 
       Serial number: 00000000002603100620
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 0E: Media Player 1
    Cannot be reached
    
    -------------------------------------------------------------------------------
    Address 10: Park/Steer Assist (J446)       Labels:. 8K0-919-475.clb
       Part No SW: 8K0 919 475 R    HW: 8K0 919 475 A
       Component: PARKHILFE 8K  H06 0070  
       Revision: 11001001    Serial number: 50941009905180
       Coding: 300105
       Shop #: WSC 06335 000 00000
       VCID: 489EDF0EFBDFF50602-801C
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 15: Airbags (J234)       Labels:| 8R0-959-655.clb
       Part No SW: 8R0 959 655 E    HW: 8R0 959 655 E
       Component: AirbagVW-AU10 H41 0610  
       Serial number: 003GND0DAV1O  
       Coding: 30453331313030303030554A305238523053
       Shop #: WSC 06335 000 00000
       ASAM Dataset: EV_AirbaAU10SMEAU416 002004
       ROD: EV_AirbaAU10SMEAU416.rod
       VCID: 4682D136F9CBE376F0-8012
    
       Crash sensor for side airbag: driver side: 
       Serial number: 6334MSME526520362
    
       Crash sensor for side airbag: front passenger side: 
       Serial number: 6344MSME51610006-
    
       Crash sensor for side airbag: rear: driver side: 
       Serial number: 6352QSME26561B36H
    
       Crash sensor for side airbag: rear: passenger side: 
       Serial number: 6362QSME5F561926R
    
       Crash sensor for front airbag: driver side: 
       Serial number: 63732SME635A2C1C7
    
       Crash sensor for front airbag: front passenger side: 
       Serial number: 63832SME4F5A24120
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 16: Steering wheel (J527)       Labels:. 8K0-953-568.clb
       Part No SW: 8K0 953 568 F    HW: 8K0 953 568 F
       Component: Lenks.Modul   H16 0014  
       Revision: --------    Serial number: 90304JD60006H 
       Coding: 000033
       Shop #: WSC 06335 000 00000
       VCID: 3D70BEDAA41DA0AEA1-8068
    
       Component: E221 - MFL  H02 0010 
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 17: Instruments (J285)       Labels:. 8R0-920-xxx-17.clb
       Part No SW: 8R0 920 930 B    HW: 8R0 920 930 B
       Component: KOMBIINSTR.   H11 0255  
       Revision: 00300000    Serial number: CJI39X64A     
       Coding: 2F0622000200000C010000
       Shop #: WSC 04902 002 1048576
       VCID: 336498E2925966DE47-8066
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 19: CAN Gateway (J533)       Labels:. 8T0-907-468.clb
       Part No SW: 8T0 907 468 AD    HW: 8T0 907 468 K
       Component: GW-BEM 4CAN-M H09 0117  
       Revision: EC000056    Serial number: 5600E1032480AE
       Coding: 00C303
       Shop #: WSC 06335 000 00000
       VCID: 030408228279165E97-8056
    
       Subsystem 1 - Part No SW: 8R0 915 181     HW: 8R0 915 181 
       Component: J367-BDM  H07 0140 
       Serial number: 00000000005650134495
    
    4 Faults Found:
    02076 - Media Player Position 1 (R118) 
                004 - No Signal/Communication
                 Freeze Frame:
                        Fault Status: 01100100
                        Fault Priority: 2
                        Fault Frequency: 1
                        Reset counter: 247
                        Mileage: 44592 km
                        Time Indication: 0
                        Date: 2009.06.26
                        Time: 16:50:37
    
                 Freeze Frame:
                        Bin. Bits:    11111
                        Voltage: 13.20 V
                        Count: 6
                        Bin. Bits:    10000
    
    01304 - Radio 
                004 - No Signal/Communication
                 Freeze Frame:
                        Fault Status: 01100100
                        Fault Priority: 2
                        Fault Frequency: 1
                        Reset counter: 247
                        Mileage: 44592 km
                        Time Indication: 0
                        Date: 2009.06.26
                        Time: 16:50:37
    
                 Freeze Frame:
                        Bin. Bits:    11111
                        Voltage: 13.20 V
                        Count: 6
                        Bin. Bits:    10000
    
    00467 - TV Tuner (R78) 
                004 - No Signal/Communication
                 Freeze Frame:
                        Fault Status: 01100100
                        Fault Priority: 2
                        Fault Frequency: 1
                        Reset counter: 247
                        Mileage: 44592 km
                        Time Indication: 0
                        Date: 2009.06.26
                        Time: 16:50:37
    
                 Freeze Frame:
                        Bin. Bits:    11111
                        Voltage: 13.20 V
                        Count: 6
                        Bin. Bits:    10000
    
    03158 - Control Module for Information Electronics 1 (J794) 
                004 - No Signal/Communication
                 Freeze Frame:
                        Fault Status: 01100100
                        Fault Priority: 2
                        Fault Frequency: 1
                        Reset counter: 247
                        Mileage: 44592 km
                        Time Indication: 0
                        Date: 2009.06.26
                        Time: 16:50:37
    
                 Freeze Frame:
                        Bin. Bits:    11111
                        Voltage: 13.20 V
                        Count: 6
                        Bin. Bits:    10000
    
    
    -------------------------------------------------------------------------------
    Address 36: Seat Mem. Drvr (J136)       Labels: None
       Part No SW: 8R0 959 760 B    HW: 8R0 959 760 B
       Component: MEM-FS        H06 0074  
       Revision: AA000000    Serial number: 00001010113004
       Coding: 00781B00000044440000
       Shop #: WSC 06335 000 00000
       VCID: 408EC72ED3EFCD46CA-8014
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 42: Door Elect, Driver (J386)       Labels:. 8K0-959-793.clb
       Part No SW: 8K0 959 793 H    HW: 8K0 959 793 D
       Component: TSG FA        H11 0306  
       Revision:             Serial number: 0000010441221 
       Coding: 011D12205E01440004
       Shop #: WSC 06335 000 00000
       VCID: 4580D63ACCCDE86EF9-8010
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 46: Central Conv. (J393)       Labels:. 8K0-907-064-46.clb
       Part No SW: 8K0 907 064 DS    HW: 8K0 907 064 DS
       Component: BCM2 1.1      H02 0328  
       Revision: 00002001    Serial number: 0128735029    
       Coding: 01000E22203934810530053280000000
       Shop #: WSC 06335 000 00000
       VCID: 04060B3E87771166AE-8050
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 52: Door Elect, Pass. (J387)       Labels:. 8K0-959-792.clb
       Part No SW: 8K0 959 792 H    HW: 8K0 959 792 D
       Component: TSG BF        H11 0306  
       Revision:             Serial number: 0000010448042 
       Coding: 011D12205E01440004
       Shop #: WSC 06335 000 00000
       VCID: 4486CB3EC7F7D166EE-8010
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 53: Parking Brake (J540)       Labels: 8K0-907-801-V1.clb
       Part No SW: 8K0 907 801 H    HW: 8K0 907 801 H
       Component: EPB Audi B8   H09 0100  
       Revision: 00000003    Serial number: 10000000482501
       Shop #: WSC 00000 000 00000
       VCID: 34669BFE975761E65E-8060
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 55: Headlight Range        Labels: 8K0-907-357.clb
       Part No: 8K0 907 357 B
       Component: Dynamische LWR  H02 0010  
       Revision: 00000001    Serial number:               
       Coding: 0000006
       Shop #: WSC 06334 000 00000
       VCID: 34669BFE575761E65E-8060
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 56: Radio
    Cannot be reached
    
    -------------------------------------------------------------------------------
    Address 57: TV Tuner
    Cannot be reached
    
    -------------------------------------------------------------------------------
    Address 5F: Information Electr.
    Cannot be reached
    
    -------------------------------------------------------------------------------
    Address 62: Door, Rear Left (J388)       Labels:. 8K0-959-795.clb
       Part No SW: 8K0 959 795 C    HW: 8K0 959 795 C
       Component: TSG HL        H10 0306  
       Revision:             Serial number: 0000103384913 
       Coding: 010C12204001240004
       Shop #: WSC 06335 000 00000
       VCID: 428ACD26DDE3DF56DC-8016
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 6C: Back-up Cam.        Labels: 8T0-907-441.clb
       Part No SW: 8R0 907 441 B    HW: 8R0 907 441 B
       Component: J772__Rearview      0030  
       Revision: --H04---    Serial number: 525PA8-J03C007
       Coding: 1022010
       Shop #: WSC 06335 000 00000
       VCID: 3560A6FA5C2D78EE69-8060
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 6D: Trunk Elect. (J605)       Labels: Redir Fail!
       Part No SW: 8R0 827 851 B    HW: 8R0 827 851 B
       Component: J605  Master  H50 0330  
       Revision: --------    Serial number: 8R0827851B    
       VCID: 3B74B0C2BA09AE9E9F-806E
    
       Subsystem 1 - Part No SW: 8R0 827 852 B    HW: 8R0 827 852 B
       Component: J756  Slave  H50 0330 
       Serial number: 8R0827852B          
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 72: Door, Rear Right (J389)       Labels:. 8K0-959-795.clb
       Part No SW: 8K0 959 795 C    HW: 8K0 959 795 C
       Component: TSG HR        H10 0306  
       Revision:             Serial number: 0000103384924 
       Coding: 010C12204001240004
       Shop #: WSC 06335 000 00000
       VCID: 428ACD26DDE3DF56DC-8016
    
    No fault code found.
    
    End-------------------------(Elapsed Time: 03:23)--------------------------
    Code:
    --------------------------------------------------------------------------------
    --------------------------------------------------------------------------------
    
    
    Control Module Part Number: 8T0 907 468 AD
      Component and/or Version: GW-BEM 4CAN-M H09 0117
    
    Optical Bus Diagnostic : Standard
    
    Controller          	Electrical          	Optical             
    19-CAN Gateway      	OK                  	OK                  
    5F-Information Electr.(High/D3)	OK                  	OK                  
    0E-Media Player 1   	OK                  	OK                  
    56-Radio            	OK                  	OK                  
    57-TV Tuner         	OK                  	OK                  
    
    ************************************************************
    --------------------------------------------------------------------------------
    Last edited by Uwe; 11-02-2017 at 10:59 AM. Reason: Split CODE tags

  2. #2
    Verified VCDS User URS4quattro's Avatar
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    Is there anyone out there

  3. #3
    Benevolent Dictator Uwe's Avatar
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    Quote Originally Posted by URS4quattro View Post
    Is there anyone out there
    Seriously? 17 minutes after you post?

    Looks to me like everything on the MOST bus is off-line, but that doesn't make much sense since the Optical Bus Diagnosis shows everything OK.

    The car does not appear to be configured for a separate amplifier?

    -Uwe-
    Ceterum censeo, delenda est Daesh.

  4. #4
    Verified VCDS User URS4quattro's Avatar
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    Thanks for you reply Uwe, didn't seem like only 17 minutes.
    I do believe there is a seperate amp in the car, and hat is what i am trying to find. i have another q5 here on wich i disconnected and close looped the optical bus connectors for the media items on the left side of the trunk and the radio still works so i believe there is a seperate amp. I just can't find it

  5. #5
    Verified VCDS User URS4quattro's Avatar
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    From the link below i found what the amp looks like but can't find its location

    https://www.ebay.com/itm/Audi-Amplif...pW~Y6j&vxp=mtr

    Last edited by URS4quattro; 11-02-2017 at 01:37 PM. Reason: ad image

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